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Why Buy From Cymax Stores?

PERFECTION is the philosophy of our online furniture business. We take the time to process your order with the utmost care, to ensure that your furniture needs are met to your satisfaction.From the time you pick up the phone, you will be greeted by a friendly customer service representative who can help you. All of our sales staff and customer service representatives are fully trained and knowledgeable about the products we offer.We strive for ultimate customer satisf...

Why Buy From Cymax Stores?

PERFECTION is the philosophy of our online furniture business. We take the time to process your order with the utmost care, to ensure that your furniture needs are met to your satisfaction.From the time you pick up the phone, you will be greeted by a friendly customer service representative who can help you. All of our sales staff and customer service representatives are fully trained and knowledgeable about the products we offer.We strive for ultimate customer satisfaction. Whether you have product inquiries, shipping questions, or just want to confirm your order, please let us know and we would be more than happy to assist you!


As one of the fastest growing e-tailers with more than 100 specialty online stores, we have one of the largest selections of products on the web. Our browsing features make it easy to find exactly what you want among our hundreds of choices with only a few quick clicks. Can’t find what you want? Email us. If we don’t have it, we will try to get it just for you! 

We sell only brand-new merchandise from the top manufacturers in the world. All the brands we sell carry the full manufacturer’s warranty. We stand behind the quality of every item on our site.

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Have a question for Cymax?
Customer Service Phone: 1-888-556-5663
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Negative 10% 8% 4% 4%
Count6542,1509,49154,878

Standard Return Policy

 If, for any reason, you are not satisfied with your purchase, we will gladly accept your return on most brands within 30 days of you receiving your item(s) Please note that certain items are considered custom or special request orders by the manufacturer, and certain products are non returnable.

Non returnable items:

  • Assembled and/or Modified items or out of original packaging
  • Mattresses
  • Custom made or special request items-leather couches, chairs, fabric changes
  • Opened bedding materials

Please note, returns after 30 days of receipt will be subject to approval and an in store credit may be issued in lieu of refund, depending on the elapsed time and condition of the merchandise.

In the event you do not like or no longer wish to keep your order, a restocking fee will be applicable to most items returned. The return shipping will be the responsibility of the customer.

In the rare case that your item(s) unfortunately arrive damaged replacements are usually offered at no charge. However, should you choose not to pursue replacements the damaged or defective products can be returned for credit as outlined in our Standard Return Policy.

Orders that have been shipped or prepared for shipment can not be cancelled. If we are unable to cancel your order it can be refused and credit as per our Standard Return Policy will be issued back to your original payment method.

Contact this seller Phone:1-888-556-5663


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Cymax Shipping Rates

Ground Shipping   Smaller products will be shipped with regular ground shipping (generally USPS, FedEx, UPS or DHL). The average transit time is between 1-7 business days (not including pre-ship time) for any destination in the contiguous United States. Delivery times will depend on the local delivery schedule of the carrier, and it may not be possible to make an appointment. Generally, ground delivery is available Monday to Saturday 9am to 8pm. A signature is not typically required: if the customer is not at home to accept delivery, the product will be left if it is safe to do so. If a signature is required the product will not be left at the address. Please note that deliveries cannot be made to a PO Box.   If the shipping address is a business address, delivery will be attempted only during normal business hours Monday to Friday. The item will not be left without a signature on file.   Please note that if you purchase multiple Ground Shipping items, they may be shipped via Truck Freight instead at the discretion of the manufacturer.

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

How Will My Order Ship? We know that once you have placed an order with us, you want to receive it as quickly as possible, so we use the best delivery companies in North America. When shipping your order, we will use one of three different shipping methods: Ground Shipping, Back of Truck, or White Glove shipping services. For certain items, more than one service may be available for you to choose from. Please note that there may be price differences if you choose to upgrade a shipping service. CymaxStores is a drop-ship company, and as such different items you purchase may be shipped from different locations. Your items may arrive on different days and with different shipping methods if you purchase items from multiple brands or if you place more than one order at once. If you have any questions about shipping before or after placing an order, or while your order is on its way, our Customer Service department is here to help you. Call us toll-free at 866-740-9830.

Privacy and Security

Privacy Policy

Cymax values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Cymax through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Cymax may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Cymax through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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