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Supreme Hardware

Supreme Hardware is committed to providing each customer with the highest standard of customer service.
Have a question for Supreme Hardware?
Customer Service Phone: 763-271-1219
30 days90 days12 monthsLifetime
Positive 88% 89% 92% 91%
Neutral 4% 4% 3% 4%
Negative 8% 7% 5% 5%
Count1564802,51990,322

Returns:Please contact us for a return authorization number before returning any merchandise. We will provide the return address at that time. All claims must be made within 14 days of receipt of your purchase. Customers will incur the expense of returning the item, unless it is damaged, defective or wrong item received (see below). We will not reimburse any return shipping charges, all refunds will be for the product purchase price. There will be a 10% or up to $20.00 Maximum restocking fee on all products that are being returned in the original packaging (unopened). If the product you are returning was purchased with free shipping, the shipping cost incurred by us will be deducted from the amount of the return price. Any item that is being returned not in the original packaging, opened original packaging, is damage in transit, or is used will be subject to a 50% restocking fee of the purchase price. Refunds will be issued for the price of the product only.

Damaged, Defective Returns, or Wrong Item Received: All damaged or defective claims must be made within 14 days of receipt of your purchase.  We will replace any damaged or defective items. If you are shipped the wrong item we will correct the problem at our cost. Items that carry a manufacturer warranty may not be returned or exchanged. These products should be handled per the warranty instructions. We will be happy to assist with this.

We will not reimburse any return shipping charges. If your purchase arrives damaged, defective, or is the wrong item we will replace it at no charge to you and issue a Fedex Pre-Paid return label. For more information, on this look at our FAQ page.


Contact this seller Phone:763-271-1219


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Supreme Hardware Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Shipping Policies: We ship to the address that is provided by our customers. In the rare occasion that you need your order shipped to a different address, please contact us as soon as possible (see contact seller below).

We will try our best to catch the order and correct the shipping address. However the request of an address change is NOT guaranteed.

We need to be notified beforehand if the address that is provided in Amazon is only deliverable by certain mail carriers. If the package is undeliverable as addressed we will be happy to refund you for the product purchase price or re-ship with additional postage paid by customer.

Please note if your package weighs over 2 lbs we will need to ship with UPS and we will need a physical street address to ship your package to, if you do not have a physical address you may be asked to pay additional shipping because of the fact that USPS has a higher rate for larger packages.

Canceling or Changing Your Order:After your order has been placed, it begins to process and cannot be changed or canceled. Our automated system has been created to process orders and have the orders shipped as timely as possible. If you would like to return any items from your order please see the Returns Policy.

Privacy and Security

Privacy Policy

Supreme Hardware values the privacy of your personal data.


Tax Information

Sales Tax: 

Minnesota residents pay sales tax as required by law.

Damaged, Defective Returns, or Wrong Item Received

All damaged or defective claims must be made within 14 days of receipt of your purchase. We will replace any damaged or defective items. If you are shipped the wrong item we will correct the problem at our cost. Items that carry a manufacturer warranty may not be returned or exchanged. These products should be handled per the warranty instructions. We will be happy to assist with this.

We will not reimburse any return shipping charges. If your purchase arrives damaged, defective, or is the wrong item we will replace it at no charge to you and issue a Fedex Pre-Paid return label.

Products that are being returned will undergo inspection and testing. If we find that the product is in working condition and truly has no defect a refund will be credited less the shipping costs ( Original shipping cost + Return shipping cost).

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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