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Max Warehouse operates world-wide to satisfy the needs of online customers. We aim to provide excellent customer service, quality, dependability, and competitive prices with our growing product line which includes more than 110,000 items. We provide quick order fulfillment, and varied shipping methods.

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Customer Service Phone: 800-210-0132
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Negative 3% 3% 4% 2%
Count8492,62813,07270,538

You may be able to cancel your order within 24 hours after it was placed if the order has not yet shipped. A request to cancel an order is not a guarantee that the order has been canceled, as we strive to process and ship orders as quickly as possible.

RETURNS AND REFUNDS
 
At Max Warehouse, our goal is to make sure customers are completely satisfied with their purchases. We will gladly accept returns goods that are returned in new condition and original packaging, within 30 days from the receiving date. Refunds cover the cost for the product only and do not include shipping charges. The cost of return shipping is not included. 

We reserve the right to refuse refunds on personal use products for any reason. 

For voluntarily returned items, there is a 15% restocking fee. Special orders (in excess of $500.00) are subject to a 50% restocking fee. 

In the unfortunate event that we have provided you with an incorrect, damaged or defective item, we will provide a return shipping label.  

Any refund for an undamaged package that is refused or deemed undeliverable by the carrier will be deducted a 15% restocking fee and the cost of shipping the package both to the customer and returning it to Max Warehouse. 

Please call Max Warehouse Customer Care to arrange for the return of products ordered.

RETURNS OF ITEMS DAMAGED DURING SHIPPING, DEFECTIVE ITEMS OR WRONG ITEMS RECEIVED.

Please examine the box and all contents for any signs of Defective or Damaged products immediately upon receipt of shipment. If possible, please inspect for damage at the time of delivery, refuse any packages that are damaged, and notify Max Warehouse Customer Care. Max Warehouse will replace any damaged or defective items that do not carry a manufacturer's warranty. Replacements and exchanges for items under warranty must be provided by the manufacturer. If you require assistance in utilizing the manufacturer’s warranty, please reach out Max Warehouse, as we are happy to assist you in this process. 

RETURNS INSTRUCTIONS

To request a return, you may contact us through the following channels: Call to speak with one of our Customer Care representatives. We are open from 9:00AM-8:00PM EDT, Monday to Friday. You can reach us at 916-542-4945. 

Contact this seller Phone:800-210-0132


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


MaxWarehouse Shipping Rates


Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

At Max Warehouse we make shipping easy and understandable. We gladly ship to all 50 states in the USA and process orders as quickly as we can, normally within 1-3 business days. Actual shipping times vary between 1-5 business days. Most often, the total time to receive your order is 2-8 business days. We normally ship using services offered by DHL, Fedex, UPS or USPS. Standard shipping usually takes 3-5 business days.  


If you have further questions please call to speak with one of our Customer Care representatives. We are open from 9:00AM-8:00PM EDT, Monday to Friday. You can reach us at 916-542-4945. 

Privacy and Security

Privacy Policy

Max Warehouse is committed to protecting your privacy. We will not collect any personal information from you that you do not volunteer, and we are the sole owner of all information collected on this site. We do not sell, share, or rent this information to others in any way.


Tax Information

Max Warehouse charge and withhold the applicable sales tax for orders to be delivered to addresses within California and Florida.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.


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