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Carl's Place LLC

Hello! Thanks for taking the time to visit Carl's Place here at Amazon. Since starting this business in 2006, we have taken many cues from customers and online communities on how we could help DIY projector screen builders. We offer multiple materials, finished edge screens and kits at great low prices. We try to fill the gaps that other vendors leave home theater and outdoor movie enthusiasts. Also from the beginning, I have done my best to make sure that we follow the golden rule; treat our cu...

Hello! Thanks for taking the time to visit Carl's Place here at Amazon. Since starting this business in 2006, we have taken many cues from customers and online communities on how we could help DIY projector screen builders. We offer multiple materials, finished edge screens and kits at great low prices. We try to fill the gaps that other vendors leave home theater and outdoor movie enthusiasts. Also from the beginning, I have done my best to make sure that we follow the golden rule; treat our customers the way I personally expect to be treated when shopping online. I want our customers to get their orders as fast as possible without complications. I want any questions to be handled promptly, fully, and courteously. Most of all, though, I want to offer the best value to our customers. I don't sell anything unless it's something I would buy myself and for a price I would pay myself. As a result, I can be 100% confident in what we do, and I hope that you are, too. From all of us here at Carl's Place, we sincerely thank you for doing business with us! -Carl

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Contact this seller Phone:608-352-0002


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Carl's Place LLC Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Shipping and Returns

Processing Time

Orders received before 11 AM CST usually ship the same business day (M-F) or   next business day (M-F) at the latest, with expedited processing going to those orders with upgraded shipping. We do our best to ship orders as soon as possible. If it looks like there will be any significant delay, we will contact you.

Shipping Charges

When standard shipping is selected, we will choose the most efficient, low-cost method which generally delivers the shipment within 3-6 business days. Various surcharges may apply to locations outside the lower 48 states. Upgrades for 2 business days and 1 business day are available and, if selected, we will guarantee delivery in those time   frames. Note that "days" refers to business days (M-F) and the days start counting on the first day after the order ships. So, for example, an order placed on late Friday evening with 2 day   shipping selected will likely arrive on the following Wednesday. Delivery Days Exclude Weekends (Sat-Sun) & Holidays. Shipping upgrades are non-refundable except in cases where delivery time guarantees are not met by the shipping carrier. If delivery time is of the essence, we request that you contact us to let us know your exact situation so that we can make all necessary arrangements.

* International Customers:
Due to courier size limits to some countries, orders shipping rolled on a tube may require additional funds. We will contact you if this is the case before we proceed. Additionally, our quoting system does its best but there are some countries which are uncommon for us to ship our products. These countries may also require additional funds. Again, we will contact you if this is the case before we proceed. We apologize for any inconvenience. Note, international customers are also responsible for paying all Duties and Taxes/VAT; including any advancement &/or "import" fees, as well as, any brokerage fees if applicable. Duties, taxes, VAT and fees are non-refundable. Carl's Place has a strict policy of representing all customs information honestly and accurately. To avoid delays, assign a broker in advance by contacting the shipping carrier after you receive your tracking number.

A website called "Duty Calculator" may help you estimate import duties and taxes.  This is just an estimate, and may not be 100% accurate.  Carl's Place is not associated with Duty Calculator.

EXCHANGES, RETURNS AND REFUNDS:

Here at Carl's Place, your satisfaction is guaranteed forever. If for some reason you receive a defective product or the incorrect product, we will gladly accept a return or exchange. If you change your mind about an item or decide that you don't need it, we'll accept returns or exchanges on items in like new condition within 30 days of purchase, minus the cost of shipping. Note, any shipping fees or duties and taxes on international orders are non-refundable.  We encourage customers to inspect the contents of your package(s) upon delivery to ensure that you have plenty of time to take advantage of our 30-day return policy. In any case, simply let us know what you need and we'll be happy to make sure you are a satisfied customer.

All returned items must be received back to our warehouse within 10 days of authorization.

Additionally Carl's Place/Amazon does not provide pre-paid  return labels for the reason of folds and wrinkles, as our applicable materials  are clearly marked when they come folded in a box.

NOTE: ITEMS RETURNED IN NON-NEW CONDITION MAY BE REFUSED OR ONLY PARTIALLY REFUNDED.

All items must be returned back to our warehouse in the same condition as they were received, so please treat the items with care. Please note that materials which are cut, altered or returned in an un-sellable condition are not eligible for a refund or exchange. Un-sellable condition is described as, but not limited to, materials that are dirty, improperly packaged, contaminated with animal hair or exude a smell of smoke or other pungent odor. Items deemed non-salable can be returned to purchaser at the customer’s expense if you wish to have the item back.

Returning the Item Rolled or Folded:
If your material arrived in a tube, we ask that it be sent back to us rolled on the same tube to avoid the product from becoming permanently creased or damaged, which may make it un-sellable. If your material arrived folded in a box we ask that you gently refold it along the same fold lines to avoid unnecessary folds and wrinkles.

Oversize Welded Seam Screens:
In an effort to keep prices low for all our valued customers, Carl's Place charges a 20% restocking fee on exchanges or returns on welded seam screens.  Welded Seam Screens must be returned in like new condition and shipping fees, if applicable, are non-refundable.

Custom Screens:
Unfortunately, custom screens are NOT available on Amazon.  Additionally, we are not allowed to respond to messages attempting to bypass the Amazon system.

The Amazon system is not currently able to offer a configurable product, calculate the cost of shipping on a custom size nor is it able to provide tiered pricing for a by-the-foot option.  Example:  one customer needs a 4 feet of raw material, while the next customer needs a 60 foot finished edge screen.  The cost of each item and the cost to ship these would be dramatically different.  It is for these reasons we cannot offer these options here on Amazon, like we can at Carl's Place.  We apologize for the inconvenience.

We will respond to all return requests within 1 business day (Monday–Friday: 8 a.m. – 4 p.m. Central Time).  We are closed evenings, weekends and US holidays.  Refunds are processed within 2-4 business days of the returned item(s) being received at our warehouse.

Thank You,
Carl's Place LLC
Milton, WI 53563

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Privacy and Security

Privacy Policy

Carl's Place LLC values the privacy of your personal data.


Tax Information

Carl's Place is required to collect 5.5% sales tax on items sold or shipped in the state of Wisconsin.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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