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Orient Originals

Orient Originals, Inc. established in 1985, is an importer and manufacturer of home textiles and home furnishings. We are part of a large global manufacturing group.

We offer a wide range of products that make your homes fun and comfortable at unbeatable prices. We achieve this by eliminating all middlemen and extra layers in the manufacturing and distribution process.

We pledge to provide:

  • Highest Quality
  • Unbeatable Pricing
  • Unsurpassed Customer Service

    We are based in Jersey City NJ and we have...

  • Orient Originals, Inc. established in 1985, is an importer and manufacturer of home textiles and home furnishings. We are part of a large global manufacturing group.

    We offer a wide range of products that make your homes fun and comfortable at unbeatable prices. We achieve this by eliminating all middlemen and extra layers in the manufacturing and distribution process.

    We pledge to provide:

  • Highest Quality
  • Unbeatable Pricing
  • Unsurpassed Customer Service

    We are based in Jersey City NJ and we have partnered with Amazon to process and ship your orders. All our customer service staff is based in our Jersey City location as well. Please shop with confidence, you will be highly satisfied with your purchase.

    Orient Originals, Inc.
    55 Edward Hart Drive
    Jersey City NJ 07305

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    Have a question for Orient Originals?
    Customer Service Phone: 201-332-0072
    30 days90 days12 monthsLifetime
    Positive 99% 99% 99% 97%
    Neutral 1% 1% 1% 2%
    Negative 1% 0% 1% 1%
    Count9042,7719,43531,411

    RETURNS FULFILLED BY ORIENT ORIGINALS, INC.:

     

    Within 20 Days of Receipt any item(s) purchased direct from us may be returned (must be in ORIGINAL CONDITION):

     

    By Phone Request:

    Contacting Orient Originals, Inc. at 201-332-0072 to obtain a RETURN AUTHORIZATION NUMBER (RA#)

    CUSTOMER SERVICE is available Monday - Friday 9:00 am to 4:30 pm (Eastern Standard Time).

    RESTOCKING FEE OF $9.95 WILL BE APPLIED

    CUSTOMERS ARE RESPONSIBLE FOR RETURN SHIPPING – ALL ITEMS MUST BE SHIPPED PRE-PAID GROUND SERVICE ONLY

     

    UNAUTHORIZED RETURN(S) OR A REFUSED PACKAGE IS SUBJECT TO AN AUTOMATIC $20.00 HANDLING FEE


    RETURNS RECEIVED AFTER 20 DAY TIME LIMIT WILL NOT BE HONORED

    Send Returns To:
    Orient Originals Returns Department
    55 Edward Hart Drive
    Jersey City N.J. - 07305

    List RA#

    All returns are subject to inspection

    If approved expect refund, less shipping charge and restock fee within 30 days of receipt of return.
    Ground shipping cost will be refunded ONLY if shipped an Incorrect Item(s) or if that item(s) has a manufacturer defect.

     

    RETURNS FULFILLED BY AMAZON: 

    Any item processed through Amazon direct must adhere to Amazon’s Returns & Procedures.  Please refer to the Amazon Return Policy.

    Contact this seller Phone:201-332-0072


    A-to-z Guarantee

    Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


    Orient Originals Shipping Rates


    Shipping rates depend on the selected shipping speed and weight/size of the items.

    To determine the applicable shipping rate for items in your Cart:

    1. Select Proceed to Checkout
    2. Select or add your shipping address
    3. Select a shipping speed and select Continue
    4. Select a payment method and select Continue

    The total shipping & handling cost will be listed under Order Summary

    Shipping Policies

    Shipping Policies: Most orders are shipped the next business day after they are received by us. We only ship to street addresses in the continental United States. We do not ship to: Post office boxes, APO/FPO addresses, any addresses outside the continental United States. We ship by FedEx or UPS ground service only. We do not offer overnight, second day, or third day express service.

    Privacy and Security

    Privacy Policy

    1. We do not sell, rent, or trade your personal information to any third party, NEVER.
    2. All the transactions are processed through the Amazon e-commerce system.
    3. For more detailed information on Amazon.com's privacy policy, please check their web site.

     


    Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from Orient Originals through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Orient Originals may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Orient Originals through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

    For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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