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At AramediA, we offer live professional assistance before, during, and after your purchase. Please feel free to call and get helpful answers about any product we carry.  If we don't have a quick answer, we'll get you the right answer from the source within hours. We're here to help you, and whether or not you are making a purchase, we welcome your calls.

AramediA is essential for institutional and individual integrators, solution providers, researchers, translators, educators, speakers of Midd...


At AramediA, we offer live professional assistance before, during, and after your purchase. Please feel free to call and get helpful answers about any product we carry.  If we don't have a quick answer, we'll get you the right answer from the source within hours. We're here to help you, and whether or not you are making a purchase, we welcome your calls.

AramediA is essential for institutional and individual integrators, solution providers, researchers, translators, educators, speakers of Middle Eastern based and other Foreign Languages. We provide  solutions for OCR, Machine Translation, and Speech Recognition technologies, Assistive Technology, Speech and Hearing Impaired American Sign Language (ASL), Learning, Writing, Foreign Language and Specialized Computer Keyboards, Entertainment Programs, Aviation Collectors Items, and Fascinating Software and Multimedia.

Our Web Store, at Amazon, is rich with "hard to get" products and information. Learning a language is easy, Enabling Persons with a Disability is possible, with many sources to choose from, as well as a variety of multimedia titles, Enabling Switches, and Specialized Computer Keyboards which are avalible for learners of all levels. Our vast offerings extend to Institutional Agencies which we serve with high quality customer service. 

Our specialized and "hard to get" products are conveniently and safely offered on Amazon for all of your multilingual software, language related, computer peripherals, and special needs, covering most of the world's languages. We strive to ship within 24 business hours of payment. Most, if not all, of our products originate directly from the publisher or manufacturer.

We reply to all phone and voice messages within 24 buisness hours. If you  do not hear from us within 24 business hours, there is something wrong, and either we did not receive your message, or you did not receive our reply. So, please contact us AGAIN through Amazon so we can show you what it means to be customer oriented. 


The AramediA Team
37 Adams Street
Braintree, MA 02184-1906
United States of America (USA)



 

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Customer Service Phone: +1-781-849-0021
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Contact this seller Phone:+1-781-849-0021


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


AramediA Shipping Rates


Shipping Information:

Please note that orders may or may not ship in the same day you place your order, Adverse Weather
Conditions may cause a delay in delivery.


When in doubt, overwhelmed by the on-line shopping, please call us, we work extended
hours during all occasions, we are at +1-781-849-0021, we shall be happy to alleviate some
of the confusion.


Overnight and 2 Day Shipping Options are Now Available to ALL AramediA Customers,
whether the item is Fulfilled by Amazon or AramediA. Please, Track your packages at:


www.fedex.com, www.ups.com, or www.usps.com ... (and other couriers).


We ask you to be understanding, we do our BEST, and sometimes, FedEx, UPS, and USPS,
may delay delivery or lose packages, AramediA will stand by the buyers, we assume
responsibility NOT blame. We pledge to fully support you, in case of shipping problems.
Communicate with us about any delay or problem, our efficiency and superior customer
service will amaze you and makes us proud to enhance your shopping experience.


Free Shipping is FREE when you keep the item, if the item is not defective, the recipient shall
be assessed a fee, upon return, within Continental USA. International Shipments are not due
any shipping refunds whatsoever.


Note (taken from Amazon Policy): Returns of items purchased from a seller or fulfilled by
Amazon, that are not the result of our error will be subject to a return shipping fee which will
be deducted from the refund.


For Orders with shipping Destinations Outside of USA:


AramediA is NOT responsible for any Customs Duties, Fees, VAT, or taxes imposed by your
country. You are obliged to accept the package and pay your country's taxes or any fees paid
by the courier, who may clear Customs, on your behalf, and bill you later, for any incurred
expenses. If the package is returned to us, for any reason, you are still responsible for the
bidirectional shipping cost (to you and back to us), and Restocking Fees 15% on most items
(Microsoft 25% of purchase price). We rarely, if ever, and we never had to apply that! However,
we reserve the right.


We request that you review our Customer Service and Sales Policy for more information, not
withstanding adjustments made to coincide with, or to be overridden by Amazon's policies
and/or Shipping Couriers' policies. AramediA will back up stand behind the buyer in ALL
instances to Guarantee the Buyer's Satisfaction and create a Positive Buying Experience.
Please COMMUNICATE with AramediA, we are the problem solvers.

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies


We "TRY" to process shipment within 24 to 48 Business Hours, or earlier. Courier may or
may NOT leave package at doorsteps, or apartment management office, without
authorization. FedEx, UPS, and USPS will follow normal delivery procedures, respectively.



Free Shipping is FREE when you keep the item, if the item is not defective, the recipient shall
be assessed a fee, upon return, within Continental USA. International Shipments are not due
any shipping refunds whatsoever.



Note (taken from Amazon Policy): Returns of items purchased from a seller or fulfilled by
Amazon, that are not the result of our error will be subject to a return shipping fee which will
be deducted from the refund.



When in doubt, please call us, we are at +1-781-849-0021, we shall be happy to alleviate
some of the confusion and make sure you get what you want. You may Contact Us through
amazon.com. For Expedient and Urgent action, it is good to call by phone on top of email.
There is no such thing as "over-communicate", when there is a problem.



In case of shipment loss or delay, a replacement will be shipped at our expense in lieu of
lost or delayed package. All due credit will be issued upon recovery of insured items. If you
are in a hurry and do not wish to wait for the claim process, ALL YOU HAVE TO DO IS
CONTACT US REGARDING THE SHIPMENT OF THE SAME ITEM. WE ARE HERE TO WORK
WITH YOU TO ENHANCE YOUR SHOPPING EXPERIENCE ON AMAZON.



Depending on your purchase value and location, AramediA may ship via either, a courier or
the Post Office who guarantee delivery. We offer the following shipping methods, for your
convenience: Standard, Expedited, Second Day , and Next Day Shipping Options, via USPS,
FedEx, and UPS. Insurance is included in the total cost of purchase.



Destinations outside of USA may require recipient to pay additional Fees, Customs Duties,
Taxes, VAT, or Clearing Courier's Handling Charges. Courier may bill buyer directly, it is
required that buyers pay this charge which is NOT covered in our Shipping fee already paid
to Amazon while placing the order.



FedEx, USPS, and UPS provide fast delivery options, guarantee and insurance, not
withstanding your country's Customs delays. FedEx, UPS, and USPS are reliable in delivery,
tracking, and loss claims. We help file claims with them on your behalf. We make sure that
buyer is not subjected to hassles and delays, however, buyer is responsible for Customs
Duties and clearing fees at your respective Country, outside of the USA.



APO/FPO addresses: United States Postal Service (USPS) Mail is not as track-able, you are
responsible for the merchandise tracking, after USPS delivers to APO/FPO, or when the
APO/FPO system takes over from USPS. Shipping Price Does NOT include the final
destination's or a foreign country's Customs Duties, Taxes, VAT and such Fees, which may
be due upon receipt or delivery.



USPS First Class and Priority Mail may NOT provide Detailed Shipment TRACKING or
shipping information like a Courier, however USPS is very dependable. All USPS First Class
and Priority Mail shipment claims will be handled by AramediA, on your behalf, and we will
take care of your order upon your communications with us in a timely manner. Please,
CONTACT us immediately, if you feel that there is a delay, or if the package was damaged in
transit. We are here to help, especially, APO/FPO orders.

Privacy and Security

Privacy Policy



AramediA takes the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.

We do not share customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services (for example, shipping your products to you or notifying you of problems/updates with your order), or we are legally required to do so, with the following exception:

Technical Support is provided by the software manufacturer, not AramediA. We try to sell only supported products, we will make every effort to help you get the support you deserve, whether by telephone, fax, email, or web based support. If you require technical support for your product, we will supply you with contact information to the manufacturers technical support department. We are happy to provide further details of our privacy policies. For more information about our catalog and website privacy policy, call us at (781)-849-0021, or Contact Us through Amazon.


Tax Information

At this time, NO SALES TAX for 49 States and shall remain SALES TAX FREE for as long as we can legally help it.
Additional sales tax of 6.25% will ONLY be added to orders shipped to the State of Massachusetts, by this merchant (AramediA), simply because we are located in the town of Braintree, Massachusetts.


Q. Do you ship to APO, DPO, and FPO  military addresses?

A. Yes, we do. Shipping, handling and conducting procedure with United States Postal Service (USPS) customer service representative (counter person at Post Office), insurance, and stamps are covered in the shipping fee.

Q. Do you ship to Post Office Box (P. O. Box)?

A. Yes.


Q. Which Courier do you use to ship?

A. Our standard shipping method is FedEx, UPS, and United Postal Service (USPS).  We usually ship within 24 Business Hours of payment for in stock items, in most cases (Amazon factors in 1 to 2 days grace period for Merchant to ship, from date of payment completion, which is totally in Amazon's hands). Drop shipped items by our suppliers may ship within 2 to 3 business days.


Q. Do you provide any services to the government?

A. Yes. Many of our software solutions are on GSA Schedule, or GSA Advantage! Please call for more information.


Q. Do you offer Free Shipping?

A. Yes, we do offer Free shipping for buyers who keep their orders. However, Free Shipping is FREE when you keep the item, if the item is not defective, the recipient shall be assessed a fee of $9.95 or less, upon return, within Continental USA. International Shipments are not due any shipping refunds whatsoever.

Q. Who is Responsible for recipient's country's Customs and Clearing charges, which are neither included, nor covered by AramediA's "Shipping, Handling, and Insurance Fees"?

A. AramediA is not responsible for any Customs Duties, Fees, VAT, or taxes imposed by your country. You are obliged to accept the package and pay your country's taxes or any fees paid by the courier, who may clear Customs, on your behalf, and Bill you later, for any incurred expenses. If the package is returned to us, for any reason, you are still responsible for the shipping cost and Restocking Fees.

About Customs, Duties & Taxes

When ordering from Amazon.com, you're responsible for assuring the product can be lawfully imported to the destination country.

The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.


Q. Do you ship 2 Day or Overnight?

A. Yes, we do ship 1 and 2 Day Options, and we offer all services offered by  FedEx, UPS, and USPS:

www.fedex.com
www.usps.com
www.ups.com


Do you offer Free Shipping?

A.Yes, Free Shipping is FREE when you keep the item, if the item is not defective, the recipient shall be assessed a fee, upon return, within Continental USA. International Shipments are not due any shipping refunds whatsoever.

Note (taken from Amazon Policy): Returns of items purchased from a seller or fulfilled by Amazon, that are not the result of our error will be subject to a return shipping fee which will be deducted from the refund.


Q. What are your Contact Information?

A. Please Contact Us through Amazon. We are located Near Boston:

AramediA
37 Adams Street    
Braintree, MA 02184,
United States of America (USA)

T +1-781-849-0021
F +1- 781-849-2922


For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

AramediA Help Page

AramediA Customer Support is available by phone, email, fax, and in person, if you are in the Boston area. Whether you purchased from us or not, we will be more than happy to help you, if we could not, we will try to refer you.

AramediA
37 Adams Street
Braintree, MA 02184 USA


What is Free Shipping?

Free Shipping is FREE when you keep the item, if the item is not defective, the recipient shall be assessed a fee, upon return, within Continental USA. International Shipments are not due any shipping refunds whatsoever.

Note (taken from Amazon Policy): "Returns of items purchased from a seller or fulfilled by Amazon, that are not the result of our error will be subject to a return shipping fee which will be deducted from the refund."

International Shipping Outside of USA

Destinations outside of USA may require recipient to pay additional Fees, Customs Duties,
Taxes, VAT, or Clearing Courier's Handling Charges. Courier may bill buyer directly, it is
required that buyers pay this charge, which is NOT covered in our Shipping fee, already paid
to Amazon when placing the order.

For Orders with shipping Destinations Outside of USA:


AramediA is NOT responsible for any Customs Duties, Fees, VAT, or taxes imposed by your
country. You are obliged to accept the package and pay your country's taxes or any fees paid
by the courier, who may clear Customs, on your behalf, and bill you later, for any incurred
expenses. If the package is returned to us, for any reason, you are still responsible for the
bidirectional shipping cost (to you and back to us), and Restocking Fees 15% on most items
(Contact us for details). We rarely, if ever, and we never had to apply that! However,
we reserve the right.

Who Is AramediA

AramediA is a web based business, we offer live professional assistance before, during, and after your purchase. You may call and get helpful answers about any product we carry.  If we do not have a quick answer, we would get you the right answer from the source within hours. We are Customer Oriented and are here to help, whether you are making a purchase or not, we welcome your calls.

AramediA is essential for institutional and individual integrators, solution providers, researchers, translators, educators, speakers of Middle Eastern based and other Foreign Languages. We provide  solutions for OCR, Machine Translation, and Speech Recognition technologies, Learning, Writing, Foreign Language and Specialized Computer Keyboards, Entertainment Programs, and Fascinating Software and Multimedia.

Seller Feedback

We appreciate all of our buyers business and cooperation. If an item is late, lost, or not delivered by courier, or item fails to perform, we ask buyers to contact us first. We are the problem solvers, be it tracking, later delivery, defects, or technical support, please contact us and we shall make sure that you get the help that you need.

If a buyer is happy with our service, we appreciate positive feedback on Amazon. If there is a problem, whatsoever, please contact us, before leaving a negative feedback. We strive to satisfy our buyers and earn a fair feedback. Our ultimate goal is to give all of our buyers a positive shopping experience.

About Customs, Duties & Taxes For International Orders Outside USA

About Customs, Duties & Taxes

When ordering from Amazon.com, you're responsible for assuring the product can be lawfully imported to the destination country.

The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Gift Wrap

Please select from the provided Gift wrap patterns. We are happy to gift wrap your item before we package it to ship to your destination.

Gift Message

We are sorry, this automated service is not available.

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