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VIPolish is committed to providing each customer with the highest standard of customer service.
Have a question for VIPolish?
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Positive - - - 87%
Neutral - - - 2%
Negative - - - 11%

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

VIPolish Shipping Rates

Shipping is free on every order!!!!

Listed below are shipping details for VIPolish, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping Rates for all products (excluding Books, Music, Video and DVD)
All Regions
Continental US
Continental US Street · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to $9.99 $0.00
$10.00 to $14.99 $0.00
$15.00 to $19.99 $0.00
$20.00 to $25.99 $0.00
$26.00 to $31.99 $0.00
$32.00 to $39.99 $0.00
$40.00 to $49.99 $0.00
$50.00 to $59.99 $0.00
$60.00 to $99.99 $0.00
$100.00 to $149.99 $0.00
$150.00 to $199.99 $0.00
$200.00 to $299.99 $0.00
$300.00 to $399.99 $0.00
$400.00 to $499.99 $0.00
$500.00 to $999.99 $0.00
$1,000.00 to $1,499.99 $79.99
$1,500.00 to $1,999.99 $99.99
$2,000.00 to $2,499.99 $149.99
$2,500.00 to $2,999.99 $199.99
$3,000.00 to Up $249.99

* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50

*  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
    Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Shipping & Handling

No PO box, APO/FPO. 

Please always make sure your shipping address is accurate. We cannot and will not make any changes to your shipping address. No exceptions.

Any returned package due to wrong or insufficient address will be taken picture and sent to your Amazon email as proof. We will be either (upon request):

1. require you to pay for additional charge for second-round shipping
2. issue a partial refund less the original shipping cost

Shipping fee (if applicable) is non-refundable
. Please make sure the shipping cost is correct before making the payment.

Orders are usually shipped within 1-2 business days once payments are cleared, unless otherwise stated. Please note that there are times we cannot ship your order while your payment is still pending as such, Amazon may not notify you of its status. If the estimated shipping date for your order has past and you have yet received an automated shipping confirmation email. Please feel free to contact us for more information.


Return policy

 No returns or exchanges on any and all electrical appliances for any reason unless the item is proven defective when it arrives.

We cannot accept returns on any lacquers, acrylics, UV gels, treatments, top coats, base coats, cosmetics, eyelash, liquids, lotions, etc...due to health issues. No exceptions.

Accidental or "mistake" orders will not be accepted under any circumstances.

All returned items must be in New and Unused Condition. All items will be inspected upon return. Any form of cheating will be reported to Amazon.

All returns need an RA# in order to be returned. Any item sent back with no RA# will be subjected to a 25% restocking charge.

If we make an error and send you something that you did not order, you, of course, may return the item. We will rectify the error in a timely manner and reimburse you for any shipping expense you might have incurred. Please email us to discuss the details prior to returning any item.

If an item which was ordered under our "Free Shipping" special is returned for a refund, the original shipping charge we incurred will be deducted from the amount refunded. This, of course, does not apply if the error was made by our staff

Canceled Orders

Any order canceled by the buyer prior to processing will be deleted without charge. Should an order be canceled after it has been processed and shipped, the buyer will be responsible for returning the package at his/her own expense. Upon receipt back to our location, the merchandise cost on the refused or returned items will be refunded to the buyer less the original shipping cost and restocking fee (25%).

Damaged, Missing or Lost Goods/Packages

If for any reason, the packages arrive with damaged goods, or missing products. Please contact us within 24 hours of delivery enclosed with a picture taken of the condition upon its arrival. This includes the packing envelope, packing slip together with the products.
These information are very crucial as they help our staff speed up the verification of your statements as well as the replacement process. Your case will not be processed without these required pieces. No exceptions.

If for any reason, you haven't received your goods as you should on expected delivery date. We'd like to suggest waiting 3-5 more business days before contacting us as UPS/USPS may have delayed the delivery process due to high shipping volume. If the initial waiting period has passed and your packages still have not arrived, please let us know and we'll track the items on your behalf.

Contact us

We strive to provide the best products as well as services to customers, however, accidents as well as mistakes are sometimes unavoidable. If you are not entirely satisfied with our products for any reason, please contact us before leaving a feedback.

If you are happy with your purchase, please kindly leave us a POSITIVE FEEDBACK.

Privacy and Security

Privacy Policy

at VIPolish we want to protect customer's privacy, all information is completely confidential.  we don't share buyers' information to any third party.

 Please feel free to contact us for more information. 

Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from VIPolish through the Site unless explicitly indicated as such in the ordering process. Items ordered from VIPolish may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from VIPolish through the Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

A-to-z Guarantee

Place your merchant order through the Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

customer service

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