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Video Games Exchange

Hello, All orders ship within 72 hours, except weekends (Saturday & Sunday) and holidays. Expedited orders ship via Priority Mail, but will still need 48 hours for processing. If you have any questions or concerns about your order, please email us through "contact seller" link on the actual order page.

Welcome to our store "VIDEO GAMES EXCHANGE!" -

We offer an ever-expanding selection of video games for ALL Current and Vintage systems:

Nintendo (Nes, Snes, N64, GameCube, Wii, handhelds)

Sega (Gen...

Hello, All orders ship within 72 hours, except weekends (Saturday & Sunday) and holidays. Expedited orders ship via Priority Mail, but will still need 48 hours for processing. If you have any questions or concerns about your order, please email us through "contact seller" link on the actual order page.

Welcome to our store "VIDEO GAMES EXCHANGE!" -

We offer an ever-expanding selection of video games for ALL Current and Vintage systems:

Nintendo (Nes, Snes, N64, GameCube, Wii, handhelds)

Sega (Genesis, Game Gear, Dreamcast)

Xbox (Original, 360)

Sony (PS1, PS2, PS3, handhelds)

PC Games*
Macintosh Games**

For any sales related issues or questions, please contact us.


We ship FAST and ON TIME with special emphasis on YOU - The Customer !

Our products are always described accurately: (Please see the COMMENTS section under our seller logo for specific information about a particular product). 

Video Games Exchange is committed to your satisfaction and we treat you right!

This is THE PLACE to buy video games, with over 5,000 in stock inventory and growing!

Purchase from Video Games Exchange and you'll be a valued customer for life!

* Please make sure that the Windows game you purchase from us is compatible with your computer.  A PC game compatible on one system (Windows XP) will NOT play on (Windows 7). Make sure you know which system you have AND which system the game uses that you are buying. We CANNOT guarantee any purchases that are NOT COMPATIBLE with the operating system your computer uses.

** Please  make sure that the MAC game you purchase from us is compatible with your Mac operating system. Make sure you know which MAC OS you have AND which system the game uses that you are buying. We CANNOT guarantee any purchases that are NOT COMPATIBLE with the operating sytem your computer uses.

RETURNS POLICY:

BRAND NEW games purchased from us that are opened, are not eligible for returns.

USED ITEMS can only be returned within 7 days of purchase. Buyer needs to contact us immediately after receiving an item. Used Items can only be returned if the item was received in a condition that is different from what was described in the seller comments information for that item.

Buyer pays return shipping on any items that need be returned. A re-stocking fee of up to 50% applies to any new items that have been opened and therefore are now in a different condition due to buyer having opened the product.

Refunds associated with any product, are subject to withholding of shipping fees that were paid for that item, and are at the discretion of the seller.

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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Video Games Exchange Shipping Rates

We ship all orders within 72 hours (excluding Holidays and weekends). All orders ship via US Postal Service. Note: The US post office is not opened on Saturdays or Sundays. All orders placed on a Thursday will ship within two business days (i.e. Friday, Monday) on Mondays. Please allow 7 days for delivery for 1st Class orders, 3-4 days for delivery of Priority (Expedited) orders and 12-14 days for Media Mail/Parcel Post orders.

International buyers, please allow 2-3 weeks for delivery of your order (Europe, Canada), 3-4 weeks for delivery (Asia, South America).

Most items in our store are available for expedited shipping, and will have that option available at checkout.

We ship everywhere in the world! APO/FPO/PO Boxes in USA, and Worldwide. Orders to these locations take 3-4 weeks to arrive.

Shipping times ARE NOT GUARANTEED. Once we ship an order, amazon sends the buyer and email, and the order is handled by the US Post office that same day. It is out of our hands and handled by the post office. Delivery times will depend on the speed of both the California USPS and your local postal service delivery and is not determined by us the seller. Orders may be delayed due to busy holiday season (Christmas), inclement weather (Winter season, especially East Coast shipments), or variable transit times between buyer and seller.

Please note: Expedited Orders are shipped via USPS Priority Mail and speed up the process of delivery.

ANY QUESTIONS? Please contact us through the "contact seller" link on the order form. Please email us BEFORE leaving any feedback, and with any questions or concerns, in order for us to help you with your order. Thank You. Video Games Exchange.  

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

We ship all orders within 72 hours (excluding Holidays and weekends). All orders ship via US Postal Service. Note: The US post office is not opened on Saturdays or Sundays. All orders placed on a Thursday will ship within two business days (i.e. Friday, Monday) on Mondays. Please allow 7 days for delivery for 1st Class orders, 3-4 days for delivery of Priority (Expedited) orders and 12-14 days for Media Mail/Parcel Post orders.

International buyers, please allow 2-3 weeks for delivery of your order (Europe, Canada), 3-4 weeks for delivery (Asia, South America).

Most items in our store are available for expedited shipping, and will have that option available at checkout.

We ship everywhere in the world! APO/FPO/PO Boxes in USA, and Worldwide. Orders to these locations take 3-4 weeks to arrive.

Shipping times ARE NOT GUARANTEED. Once we ship an order, amazon sends the buyer and email, and the order is handled by the US Post office that same day. It is out of our hands and handled by the post office. Delivery times will depend on the speed of both the California USPS and your local postal service delivery and is not determined by us the seller. Orders may be delayed due to busy holiday season (Christmas), inclement weather (Winter season, especially East Coast shipments), or variable transit times between buyer and seller.

Please note: Expedited Orders are shipped via USPS Priority Mail and speed up the process of delivery.

ANY QUESTIONS? Please contact us through the "contact seller" link on the order form. Please email us BEFORE leaving any feedback, and with any questions or concerns, in order for us to help you with your order. Thank You. Video Games Exchange.  

Privacy and Security

Privacy Policy

Video Games Exchange values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Video Games Exchange through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Video Games Exchange may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Video Games Exchange through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

Q: What is a reasonable time to expect for my order to arrive?

A: All orders ship within 72 hours (3 business days). From the day your order is confirmed, it will take 3-4 days on average for Expedited Priority Mail, 5-7 days on average for 1st Class, 12-14 on average for Media Mail. Please note, these shipping times are NOT guaranteed by us or by USPS. They are estimates only and will vary depending on post office efficiency.

 

Q: How do you ensure that my shipment will arrive safely?

A: We make sure that your package is packed securely and will arrive to you intact. Our experience shows that 99.9% of orders arrive with no problems through the system we use. IF, for ANY REASON, your order does not arrive in the condition you expected, PLEASE CONTACT US IMMEDIATELY through email contact link on the original order form. We will resolve the matter to your satisfaction.

 

Q: Do you expedite orders?

A: Most items we sell in our store will have an option for "expedited shipment" when you checkout. Some heavier items are not eligible for expedited shipping. When you choose expedited shipping, your order gets placed ahead of all non-expedited orders in our shipping cue and receives preferred handling.

 

Q: What if I have questions or concerns about my order?

A: Please contact us through email immediately. We are happy to assist you with your order and will usually answer all questions within 48 hours. The contact link should be available on the order details page.

Q: What is your return policy?

A: Please see below for information regarding returns:

RETURNS POLICY:

BRAND NEW ITEMS purchased from us that are opened (e.g., removed from manufacturer's shrinkwrap or broken seal), are subject to withholding of up to 50% of their item price due to now being in a different condition as a result of a buyer having opened the product (same as Amazon's policy regarding opened media items).

"New" and "Used" ITEMS can only be returned within 7 days of purchase and receipt of the item by the buyer. Buyer needs to contact us immediately after receiving an item. Used Items can only be returned if the item was received in a condition that is different from what was described in the seller comments information for that item.

Buyer pays return shipping on any items that need be returned. A re-stocking fee of up to 20% of the item price applies to any used items returned after 1-week window (buyer must return an item within 7 days of receiving it). A re-stocking fee of up to 20% applies to any New items that have been returned after 1-week window (buyer must return an item within 7 days of receiving it).

Refunds associated with any product, are subject to withholding of shipping fees that were paid for that item, and are at the discretion of the seller.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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