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We specialize in unfinished solid hardwood futon frames, platform bed frames, premium quality futon mattresses, covers & accessories. Most items ship within 24 hours with tracking. Expert customer service & 30 day money back return policy (excludes shipping costs). SORRY, WE DO NOT SHIP TO ALASKA OR HAWAII.

DAMAGED ITEM POLICY: If you receive an item that is damaged or defective we will send replacement parts (for wood furniture items) to you at no cost. Mattresses and covers must be returned to...
We specialize in unfinished solid hardwood futon frames, platform bed frames, premium quality futon mattresses, covers & accessories. Most items ship within 24 hours with tracking. Expert customer service & 30 day money back return policy (excludes shipping costs). SORRY, WE DO NOT SHIP TO ALASKA OR HAWAII.

DAMAGED ITEM POLICY: If you receive an item that is damaged or defective we will send replacement parts (for wood furniture items) to you at no cost. Mattresses and covers must be returned to us for evaluation.

RETURN POLICY: Returns must be in new condition and shipped back within 30 days of the original delivery date. Make sure to insure the shipment and include your Amazon order number on the shipping label. Once the item(s) have been received we will issue a refund to you through Amazon. Shipping costs are not refundable. There will be a 10% restocking fee (20% on mattresses) deducted from your refund. Please Note: We do not make a profit on returns, in fact we are charged a processing fee by Amazon which we do not charge to the customer.
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Shipping Policies

Unless noted otherwise in the ordering pipeline, FF Direct ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

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Privacy Policy

FF Direct values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from FF Direct through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from FF Direct may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from FF Direct through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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