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Asian Food Grocer is committed to providing each customer with the highest standard of customer service.
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Customer Service Phone: 1-888-482-4742
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Asian Food Grocer Shipping Rates


Listed below are shipping details for Asian Food Grocer, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Continental US Street ETA 3 - 5 business days
  per Item $0.00
  per Weight (lbs) $0.75
  per Shipment $9.95
Alaska and Hawaii Street ETA 3 - 7 business days
  per Item $0.00
  per Weight (lbs) $1.00
  per Shipment $12.95
US Protectorates Street ETA 4 - 8 business days
  per Item $0.00
  per Weight (lbs) $1.25
  per Shipment $15.95
APO/FPO Street ETA 18 - 32 business days
  per Item $0.00
  per Weight (lbs) $1.50
  per Shipment $21.95
Canada ETA 5 - 10 business days
  per Item $0.00
  per Weight (lbs) $3.00
  per Shipment $15.95
Europe ETA 10 - 20 business days
  per Item $0.00
  per Weight (lbs) $3.20
  per Shipment $32.00
Asia ETA 10 - 16 business days
  per Item $0.00
  per Weight (lbs) $3.20
  per Shipment $32.00


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Shipping Policy
  Your  order will ship the same business day or no later than the next business day  from the time your order is placed on our website, except on Saturday, Sunday  and holidays. If your order does not ship by the next business day, Customer Service  will notify you via email explaining the delay.
  Domestic: Shipping is  calculated based on the weight and distance from our South San Francisco, CA  warehouse. FedEx Ground service can take up to 7 business days to arrive  after ship date. USPS Priority can take up to 3 business days to arrive (there  is no tracking available for Priority deliveries). When shipping  with FedEx, an order confirmation will be emailed to you with  your FedEx tracking number. You may use the tracking number to check your  orders progress atwww.FedEx.com.

AFG  is not responsible for incorrect information provided to us. A change of  address fee of at least $15 will be applied if you wish to change your shipping  destination once your package is in transit. If your package has already been  delivered, there will be additional charges for pick-up and redelivery.

Important: FedEx  does not ship to PO Box addresses we must have a physical address from you. All orders shipping  to Hawaii, Alaska and Puerto Rico cannot be sent via FedEx Ground, only USPS.
 APO/  FPO orders: For all orders shipped to APO/FPO addresses, your order can  only be shipped via USPS priority. You cannot track the package once it enters  the Military Mail System, therefore, we are unable to determine the time it  takes for packages to be delivered. All orders shipped to these addresses can  take up to 60 days.
 International: International orders will be shipped via USPS, according to the transit  time chart below. The customer is responsible for all duties and taxes upon  deliver (usually 0-7%, depending on the distance from our South San Francisco,  Ca warehouse).

                                                               

        Global    Express Guaranteed

1-    3 business days

Express    Mail International

3-    5 business days

Priority    Mail International

6-    10 business days

Holiday: Fedex  does not guarantee delivery service 14 days before holidays; therefore, if your  package does not arrive on time, AFG is not responsible and cannot be held  liable. Request for refunds will not be honored.

Privacy and Security

Privacy Policy

 

Privacy Notice

This privacy  notice discloses the privacy practices for AsianFoodGrocer.com. This  privacy notice applies solely to information collected by this web  site. It will notify you of the following:

 
       
  1. What  personally identifiable information is collected from you through the  web site, how it is used and with whom it may be shared.
  2.    
  3. What choices are available to you regarding the use of your data.
  4.    
  5. The security procedures in place to protect the misuse of your information.
  6.    
  7. How you can correct any inaccuracies in the information.
  8.  
 

Information Collection, Use, and Sharing

 

We  are the sole owners of the information collected on this site. We only  have access to/collect information that you voluntarily give us via  email or other direct contact from you. We will not sell or rent this  information to anyone.

 

We  will use your information to respond to you, regarding the reason you  contacted us. We will not share your information with any third party  outside of our organization, other than as necessary to fulfill your  request, e.g. to ship an order.

Unless  you ask us not to, we may contact you via email in the future to tell  you about specials, new products or services, or changes to this  privacy policy.

Your Access to and Control Over Information

 

You  may opt out of any future contacts from us at any time. You can do the  following at any time by contacting us via the email address or phone  number given on our website:

 
       
  • See what data we have about you, if any.
  •    
  • Change/correct any data we have about you.
  •    
  • Have us delete any data we have about you.
  •    
  • Express any concern you have about our use of your data.
  •  
 

Security

 

We  take precautions to protect your information. When you submit sensitive  information via the website, your information is protected both online  and offline.

 

Wherever we collect sensitive information  (such as credit card data), that information is encrypted and  transmitted to us in a secure way. You can verify this by looking for a  closed lock icon at the bottom of your web browser, or looking for  "https" at the beginning of the address of the web page.

 

While  we use encryption to protect sensitive information transmitted online,  we also protect your information offline. Only employees who need the  information to perform a specific job (for example, billing or customer  service) are granted access to personally identifiable information. The  computers/servers in which we store personally identifiable information  are kept in a secure environment.

 

If  you feel that we are not abiding by this privacy policy, you should  contact us immediately via telephone at (888) 482-2742 or via email to info@asianfoodgrocer.com.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Asian Food Grocer through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Asian Food Grocer may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Asian Food Grocer through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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