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Ron's Home and Hardware began operations in May of 2006. Ron's is named after owner, Steve Fusek's, father Ron, who was right at home in a hardware store. Ron's Home And Hardware is based on Main Street in Speedway, IN, just three blocks from the Indianapolis Motor Speedway.

Ron's Home And Hardware was created to help expanded the customer base and offer the same quality products, service and advice that is offered in it's parent company store.  We feel the future of retailing will have a very la...

Ron's Home and Hardware began operations in May of 2006. Ron's is named after owner, Steve Fusek's, father Ron, who was right at home in a hardware store. Ron's Home And Hardware is based on Main Street in Speedway, IN, just three blocks from the Indianapolis Motor Speedway.

Ron's Home And Hardware was created to help expanded the customer base and offer the same quality products, service and advice that is offered in it's parent company store.  We feel the future of retailing will have a very large component linked to the internet. We have more than 130,000 items listed  and will focus on everything needed to maintain and improve your home.


Our Mission is to provide an innovative and reliable forum to browse and shop for home improvement and home hardware items from your computer, followed-up by swift, reliable delivery and unsurpassed customer service.

If you have questions, call us! We are here to answer any and all questions you might have. If you have any questions, suggestions, or comments, please do not hesitate to contact us. We love hearing from our customers!

 Stop by and see us!

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Have a question for Ron's Home and Hardware?
Customer Service Phone: 317-636-7364
30 days90 days12 monthsLifetime
Positive 100% 100% 100% 96%
Neutral 0% 0% 0% 2%
Negative 0% 0% 0% 2%
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If you are not satisfied with your purchase, you may return it for a refund (excluding shipping and handling charges) within 30 days, subject to a return authorization (RMA#) from Ron's Home and Hardware.

Some items can be subject to a restocking fee, and depending on the condition of goods and packaging material; and cost incurred in restocking.  Restocking fees can be as high as 20% of the price paid depending on the condition of the returned goods and packaging.  The goal is to ship back in resale condition, (unopened and unused) the same way you received it.

All returns require a Return Authorization number (RMA#), which you can obtain by sending us an email.  This is the only source of Return Authorization.  Please note that an RMA# number does not guarantee final disposition.  All returns are subject to inspection.

All returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, warranty cards (not filled out), and accessories.  Please do not tape or write anything on the item or packaging.  Ron's Home and Hardware will charge you a restocking fee of 20% for replacement of damaged, altered, missing, written-on, or taped-on contents or cartons.  Ron's Home and Hardware reserves the right to refuse any such returns.  These policies are in place to protect us from abuse and is based on our experience.  Reasonable people will get fair and reasonable treatment.


Defective Goods

We need to be notified of Defective or damaged goods within 30 days of receipt of your order to rectify the issue for you.  Items that have a Manufacturer Warranty will be referred to the Manufacturer.  Items with no stated Manufacturer Warranty will be dealt with direct by Ron's Home and Hardware.  Please send us and email on any issues or questions on product so that we can deal with them.  Items with stated Manufacturer Warranties include power tools, Heaters, Grills, Power Equipment and many other high value items.  Please understand the manufacturer warranty is meant to protect you and your investment in your purchase.


Shipping Problems

We cannot control a product once it is given to FedEx.  After all, you are buying online and you expect that things are going to be shipped to you via a reputable delivery company. We will correct any problem that comes up with the stated timeframe. 

Please report any damage, defectiveness, missing parts, missing items or non-receipt within 21 days of the delivery date stated by the carrier. 


Return Procedures

Pack the products into a shipping box with plenty of packing material, and tape securely.  Write the RMA number issued by Customer Service  clearly on the shipping label as instructed.  Any merchandise returned to Ron's Home and Hardware without prior authorization will be refused.  Please ship your parcel back to Ron's Home and Hardware freight prepaid.  Ron's suggests that you use UPS Ground Service (Insured) or FedEx Ground (Insured).  Sorry, Ron's cannot accept COD or Freight collect shipments.  No Goods will be accepted for exchange or return without authorization.  If you refuse shipment, we have no way of tracking it back in the warehouses we use so you refund may delayed by 30 days. Furthermore, if buyer or recipient refuses delivery, your refund will be the product cost minus the original shipping, the return shipping and a 20% restocking fee. 

Returned shipments by our carriers due to Incorrect addresses or buyer failed to pickup at FedEX location within required timeframe  and shipment is returned, you will also be assessed the return shipping and a 20% restocking fee in addition to the original shipping. Be careful when ordering that the address selected is where you want your order to ship. 


Pricing or Inventory Errors

In the event that a Ron's Home and Hardware product is mistakenly listed at an incorrect price, Ron's Home and Hardware reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Ron's Home and Hardware reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Ron's Home and Hardware shall issue a credit to your credit card account in the amount of the incorrect price. As an Amazon Merchant, Ron's does not have access to your credit card information so we inform Amazon to issue a refund. While we update our inventory online on a daily basis, there are times that the systems are not able to keep up with the rate of sale on certain items. In the rare event that an item is oversold. You will be contacted by our Customer Service team with your options.

Still have questions?  Contact via email through Amazon or call (317) 613-7272.

Our phones are staffed from 9:00am to 5:00pm Eastern time Monday through Friday.

For questions about a charge that has been made to your credit card, please contact Amazon Customer Service directly as an Amazon Merchant we don't have access to any payment detail.  For questions about how to place an order, search Amazon Help.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




Ron's Home and Hardware Shipping Rates


Listed below are shipping details for Ron's Home and Hardware, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Continental US Street ETA 3 - 5 business days
  per Item $0.00
  per Weight (lbs) $0.75
  per Shipment $7.40
Alaska and Hawaii Street ETA 3 - 7 business days
  per Item $0.00
  per Weight (lbs) $3.49
  per Shipment $12.99
US Protectorates Street ETA 4 - 8 business days
  per Item $0.00
  per Weight (lbs) $3.49
  per Shipment $12.99
APO/FPO Street ETA 18 - 32 business days
  per Item $0.00
  per Weight (lbs) $3.49
  per Shipment $12.99
APO/FPO PO Box ETA 18 - 32 business days
  per Item $0.00
  per Weight (lbs) $3.49
  per Shipment $12.99


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

We ship via FedEx Ground and FedEx Home Delivery primarily.  All APO, Alaska, and Hawaii orders are sent through USPS.  Items too large for FedEx will be shipped Common Carrier.  Our assumption is that Common Carrier deliveries will be residential and require a liftgate.  These costs are included in our shipping costs.  We do not offer expedited shipping.  We take direction from both the manufacturer of products as well as FedEx on how things are packaged and shipped.  Whenever possible things are shipped in their retail packaging and not re-packaged.  This is done in an effort to give you the lowest possible cost.

If a package is refused, you will be charged not only the original freight amount but also any return freight for the refused package plus a restocking fee up to 20% of the cost of the product.

Privacy and Security

Privacy Policy

Ron's Home and Hardware values the privacy of your personal data.


Tax Information

We are based in Indianapolis, IN, therefore we are required to charge sales tax for deliveries made within the state of  IN.  These taxes will be automatically calculated and collected by Amazon.com


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Gift Wrap

Some merchants offer gift wrapping for an additional fee. If Ron's Home and Hardware offers gift wrapping for an item, it will be noted in the ordering process. In these cases, you will find details of the gift wrap patterns offered and the cost of the service.

Gift Message

We do not offer an gift services at this time.

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