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 Bold, rebellious and never shy, Diesel doesn’t follow trends; it creates
them. With a distinctive look and a unique voice, Diesel
constantly moves style forward. Diesel Timeframes reflect
the confident, assertive nature of the brand. Large, loud,
and never afraid of color, they don’t follow the rules of
casual watch design, preferring instead to blaze new
ground whenever possible.

Have a question for Diesel Watches?
Customer Service Phone: 800-699-2556
30 days90 days12 monthsLifetime
Positive - - - 92%
Neutral - - - 1%
Negative - - - 7%


You've got a choice. You can contact us by telephone between the hours of 7am-9pm CST Monday through Friday and Saturday 9:30am-6pm CST, or you can email. We aim to respond to your email within 24 hours, excluding weekends, or during the office fishing trip the third week of June. 

Customer Care Hours - 7am-9pm CST Monday through Friday and Saturday 9:30am-6pm CST.

If you are not satisfied with your Diesel Time Frame, please put yourself in its position and ask yourself: is it satisfied with me? Maybe your watch is experiencing disappointment? Did it have other expectations for the kind of person who would purchase it? Perhaps it expected a happier more outgoing customer would become its owner? Or perhaps one with a less hairy wrist? Anyway - we suggest talking to your Timeframe to get to know it better before making any rash decisions. If after trying several relationship-building exercises you decide not to keep your watch, you can return it and receive a full refund within 90-days of purchase. Please make note: the returned Timeframe must be in resalable condition, and cannot show any signs of wear. You'll need to consult the packing slip that came with your shipment for the rest of the return instructions. For added convenience, a prepaid UPS return shipping label will be provided with your shipment. Take a note of the tracking number for your records

Please note that Diesel Timeframes Internet purchases cannot be returned directly to a Diesel store. Please follow the return instructions found within your shipment.

Contact this seller Phone:800-699-2556

A-to-z Guarantee

Place your merchant order through the Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Diesel Watches Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies


Enjoy complimentary standard shipping on all orders

Online order processing may take up to two full business days. Please note: orders over $500 require a signature upon delivery. Please consider this when selecting your preferred method of shipping. Deliveries are made Monday through Friday excluding holidays.


Arrives in 3-5 business days 
Standard delivery is available for orders with delivery addresses within the United States and territories, APO/FPO, PO Boxes and Rural Routes.


Arrives in 2 business days 
Two Day delivery is only available for orders with delivery addresses within the continental United States (excluding PO Boxes and Rural Routes).


Arrives next business day 
Next day delivery is only available for orders with delivery addresses within the continental United States (excluding PO Boxes and Rural Routes).

Privacy and Security

Privacy Policy

Because Diesel Time Frames values your patronage and respects your privacy rights, we are voluntarily providing you with this statement of our Privacy Policy. The following discloses our information gathering and dissemination practices for any website operated by Diesel Time Frames, including any site from which you access this Privacy Policy (collectively, the "Website").

Please note that this Website is operated by Diesel Time Frames under a license from Diesel S.p.A. Information collected on this Website and activities occurring on this website are the responsibility of Diesel Time Frames and not Diesel S.p.A. All queries should be addressed to Diesel Time Frames at the contact information set forth below and should not be sent to Diesel S.p.A.

Personal Information We Collect About You "Personal Information" is information through which you can be identified. Diesel Time Frames only collects Personal Information that you voluntarily provide to us. The Personal Information that Diesel Time Frames collects through our Website depends on the nature of your activities, including, but not limited to, whether you complete a survey, contact us for information, join our email list, register for a promotion, join a forum, download software, create an account on the Website and proceed through the checkout process on the Website . Personal Information that Diesel Time Frames may collect from you when you participate in these activities may include your name, address, email address, your employer, phone number, your login and password, order information, gender, age, and comments that may identify you, and other information that you voluntarily provide.

How We Use The Personal Information We Collect Diesel Time Frames uses your Personal Information to identify you, to respond to your online email requests, to register you for certain activities/access on the Website at your request and to confirm that registration, to help identify you in the event you lose your password, to process your entry into sweepstakes, to provide you with information on our products, to provide you with free gifts and other promotional offers, to notify you of changes made to the Website policies, and to otherwise maximize your access to our online services and products, and order processing/fulfillment. If you choose not to give us your Personal Information, you can still use most of our Website, however, you will not be able to send us email inquiries, access certain features/sections, complete a survey, register online for giveaways, or make an online purchase. 
In furtherance of the foregoing uses, your Personal Information may also be shared with Diesel Time Frames' employees, agents, licensors, representatives, and selected third party service providers or partners (as set forth further below) who will be under an obligation to Diesel Time Frames to use reasonable care to keep this information confidential and are prohibited from using your Personal Information for any purpose other than in connection with the services they provide to us. 
Diesel Time Frames may hire companies to help deliver products or services, like a shipping company that delivers a package or a company that helps facilitate our direct marketing communications. In those instances, there is a need to share your Personal Information with these contracted companies. Your opt-out choices below will not apply to sharing of your information by Diesel Time Frames with any of these companies. Note: all contracted companies are contractually bound to maintain the confidentiality and security of all Personal Information. 

Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Diesel Watches through the Site unless explicitly indicated as such in the ordering process. Items ordered from Diesel Watches may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Diesel Watches through the Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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