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toolboxsupply is committed to providing each customer with the highest standard of customer service.
Have a question for toolboxsupply?
Customer Service Phone: 518-514-2488
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Negative 1% 1% 2% 2%
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Wrong Item Received/Defective/Damage Merchandise Policy
Please examine the outer box and all contents immediately upon receipt for any signs of Wrong Item(s) Shipped/Defective/Damage. All claims must be initiated within 5 business days of delivery with the carrier. Please e-mail us at so that we can initiate the process. Defective/damaged merchandise can ONLY be replaced.

If you want a refund for a received item regardless if it was received incorrectly, damaged, or defective you will have to follow our return policy stated below.

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Return Policy for Refund of received merchandise regardless if it is defective, damaged or sent incorrectly.
Notify us by e-mail of your desire to return for REFUND via your amazon account. We will issue you a return authorization number (RMA) and our return address. Please do not return the item to the original address that it was shipped from.  You can return items in only new condition within 30 days. No refunds or exchanges on items that packaging has been opened and cannot be resold as new. We will issue refunds for the product only. There is a 10% or $5 restocking fee, whichever is larger, on all merchandise returned.

Customers will incur the expense for returning the item as we do not reimburse shipping charges. Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error, might be subject to additional restocking fees up to 50% of the item's price or return of the merchandise back to you.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




toolboxsupply Shipping Rates


Listed below are shipping details for toolboxsupply, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Expedited
Continental US Street ETA 3 - 5 business days 1 - 3 business days
  per Item $0.00 $0.00
  per Weight (lbs) $0.59 $0.99
  per Shipment $4.29 $9.99
Continental US PO Box ETA 3 - 5 business days ---
  per Item $0.00 ---
  per Weight (lbs) $1.99 ---
  per Shipment $6.99 ---
US Protectorates Street ETA 4 - 8 business days ---
  per Item $0.00 ---
  per Weight (lbs) $3.49 ---
  per Shipment $19.99 ---
US Protectorates PO Box ETA 4 - 8 business days ---
  per Item $0.00 ---
  per Weight (lbs) $3.49 ---
  per Shipment $19.99 ---
APO/FPO Street ETA 18 - 32 business days ---
  per Item $0.00 ---
  per Weight (lbs) $2.69 ---
  per Shipment $14.99 ---
APO/FPO PO Box ETA 18 - 32 business days ---
  per Item $0.00 ---
  per Weight (lbs) $2.69 ---
  per Shipment $14.99 ---
Canada ETA 5 - 10 business days ---
  per Item $0.00 ---
  per Weight (lbs) $2.49 ---
  per Shipment $22.99 ---


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Unless noted otherwise in the ordering pipeline, toolboxsupply ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

toolboxsupply values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from toolboxsupply through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from toolboxsupply may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from toolboxsupply through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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