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At Shoe & Co we put our best foot forward so you can too!

60 day return policy!

All returns being returned for reasons other than a defect or the incorrect item being received will be subject to a 15% restocking fee.

Your return will be processed within 3 business days of being received.  You will also receive a confirmation email when the process is complete and a refund or exchange has been issued.  If customer paid for shipping and it wasn't "Free Shipping" then the shipping costs will not be...

At Shoe & Co we put our best foot forward so you can too!

60 day return policy!

All returns being returned for reasons other than a defect or the incorrect item being received will be subject to a 15% restocking fee.

Your return will be processed within 3 business days of being received.  You will also receive a confirmation email when the process is complete and a refund or exchange has been issued.  If customer paid for shipping and it wasn't "Free Shipping" then the shipping costs will not be refunded when item is returned.

Please note that we only accept returns for new, unworn items, in their original packaging. $10 will be deducted from the refund amount for items sent without the original shoebox or without an outside shipping package.

**KEEP IN MIND THAT ONLY UNWORN ITEMS IN THERE ORIGINAL CONDITION WILL BE ACCEPTED FOR A RETURN OR EXCHANGE. ORIGINAL SHIPPING FEES, IF ANY WILL NOT BE REFUNDED AND YOU ARE RESPONSIBLE FOR THE FEES ASSOCIATED WITH SHIPPING A NEW SIZE/STYLE BACK TO YOU, SHOULD YOU DECIDE TO EXCHANGE.

Please Contact us through Amazon to request an RMA number (Return Merchandise Authorization Number).  Include this number on the outside of your return so we know how to process the return and what to expect.

Shoe & Co. has been in the business of selecting and selling only the finest men’s and ladies footwear for over fifty (50) years. What began for us in Russia as a family shoe manufacturing and sales business became a solid American company in 1990 when we immigrated to the United States. What we brought with us was a commitment to our new country and to the entrepreneurial spirit that made America great. We also brought with us the older world values of solid craftsmanship and design, combining design and form with functionality and comfort, and the value of standing solidly behind every footwear product we sell. You see, we care very much about both the quality of our products and the customers who purchase them. We are equally committed to both.

 

Our line of footwear consists of much of the best of what American manufacturers have to offer from Clarks to Timberland, as well as select designer brands from around the globe. We are always researching current and future styles in an effort to stay several steps ahead of the market place in our ability to provide you with the selections and service you have every right to expect from us. Our purchasing strength also allows us to offer you the very best at the most reasonable prices because while style and comfort are paramount, we realize that price is important too.

 

At Shoe & Co. we pride ourselves on the highest level of integrity in every facet of our business, from the quality of the products we provide, our pricing, and our service to you, our most valued asset, our loyal customers. Integrity is our core foundational principle and it remains our guiding force. Pride in what we do is in your complete satisfaction.

 

We may have started out in Russia, but we are a solidly American company located in the heart of New York City and committed to keeping it that way; an American company, providing jobs for American workers. When you contact us, you’ll never be rerouted to some remote location; you see, travel is something you should do when you want to, not when you’re seeking service.

 

Visit our Storefront to see exactly what we have to offer you besides an exceptional selection of footwear. We think you’ll agree that we really do “put our best foot forward so you can too.”

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Customer Service Phone: 347-813-4009
30 days90 days12 monthsLifetime
Positive 100% 98% 99% 98%
Neutral 0% 2% 0% 1%
Negative 0% 0% 1% 2%
Count27666718,552

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




Shoe&co Shipping Rates

Free shipping On Certain Items

FREE SHIPPING is always available on all our items within the Continental U.S.

All orders are processed quickly in our warehouse, usually the same day for orders placed before 1pm EST; however paid shipping orders are processed ahead of FREE Shipping orders.


Listed below are shipping details for Shoe&co, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Two-Day
One-Day
Same Day Delivery
NYC Dynamex Feb 10 ETA --- --- --- Same Day
  per Item --- --- --- $0.00
  per Weight (lbs) --- --- --- $0.00
  per Shipment --- --- --- $4.99
Continental US Street ETA 3 - 5 business days 2 business days 24 hours ---
  per Item $0.00 $9.99 $4.99 ---
  per Weight (lbs) $0.00 $0.00 $0.00 ---
  per Shipment $0.00 $20.00 $25.00 ---
Continental US PO Box ETA 3 - 5 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $0.00 --- --- ---
  per Shipment $0.00 --- --- ---
Alaska and Hawaii Street ETA 3 - 7 business days --- --- ---
  per Item $5.99 --- --- ---
  per Weight (lbs) $0.00 --- --- ---
  per Shipment $20.00 --- --- ---
Alaska and Hawaii PO Box ETA 3 - 7 business days --- --- ---
  per Item $4.99 --- --- ---
  per Weight (lbs) $0.00 --- --- ---
  per Shipment $20.00 --- --- ---
Canada ETA 5 - 10 business days --- --- ---
  per Item $14.99 --- --- ---
  per Weight (lbs) $0.00 --- --- ---
  per Shipment $34.99 --- --- ---
Europe ETA 10 - 20 business days --- --- ---
  per Item $14.99 --- --- ---
  per Weight (lbs) $0.00 --- --- ---
  per Shipment $49.99 --- --- ---
Asia ETA 10 - 16 business days --- --- ---
  per Item $14.99 --- --- ---
  per Weight (lbs) $0.00 --- --- ---
  per Shipment $49.99 --- --- ---
Outside US, Eur., CA, Asia ETA 10 - 20 business days --- --- ---
  per Item $14.99 --- --- ---
  per Weight (lbs) $0.00 --- --- ---
  per Shipment $49.99 --- --- ---


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Shipping

Although 98% of all Shoe & Co’s orders ship within 24 business hours of your order, please allow 2 business day for order processing. Shoe & Co utilizes UPS and USPS.

Alaska/Hawaii

We do not offer shipping to Alaska and Hawaii at this time.

How long will delivery take?

If your order is placed before 1:00 p.m. Eastern Standard Time, it will likely ship that same business day. Depending on your location within the U.S., your order will take anywhere from 2 to 5 business days to arrive once it is shipped.

Privacy and Security

Privacy Policy

Shoe&co values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Shoe&co through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Shoe&co may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Shoe&co through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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