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Smart Shop Online strives to provide you with superior customer service, prompt and reliable shipping, and the highest quality products with the best prices.When purchasing from us, you can find relief in knowing that your order will go smoothly without complications from a company you can trust. If something does comes up, we are there to help you every step of the way.

We are a dedicated company focused on fulfilling our customer's needs and exceeding their expectations. We believe the key to...

Smart Shop Online strives to provide you with superior customer service, prompt and reliable shipping, and the highest quality products with the best prices.When purchasing from us, you can find relief in knowing that your order will go smoothly without complications from a company you can trust. If something does comes up, we are there to help you every step of the way.

We are a dedicated company focused on fulfilling our customer's needs and exceeding their expectations. We believe the key to becoming a successful company is to keep our customers happy and by providing a service that keeps them coming back for more.

You can confidently place your order with us here at Smart Shop Online knowing that your order will be delivered on time and in mint condition.

We appreciate your business and thank you for choosing Smart Shop Online.

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Have a question for Smart Shop Online?
Customer Service Phone: 1-415-962-7882
30 days90 days12 monthsLifetime
Positive 90% 91% 91% 95%
Neutral 6% 4% 4% 3%
Negative 4% 5% 5% 3%
Count2026744,973158,282

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




Smart Shop Online Shipping Rates


Listed below are shipping details for Smart Shop Online, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Continental US Street ETA 3 - 5 business days
  per Item $4.95
  per Weight (lbs) $0.00
  per Shipment $0.00
Continental US PO Box ETA 3 - 5 business days
  per Item $4.95
  per Weight (lbs) $0.00
  per Shipment $0.00
Alaska and Hawaii Street ETA 3 - 7 business days
  per Item $4.95
  per Weight (lbs) $0.00
  per Shipment $0.00
Alaska and Hawaii PO Box ETA 3 - 7 business days
  per Item $4.95
  per Weight (lbs) $0.00
  per Shipment $0.00
US Protectorates Street ETA 4 - 8 business days
  per Item $4.95
  per Weight (lbs) $0.00
  per Shipment $0.00
US Protectorates PO Box ETA 4 - 8 business days
  per Item $4.95
  per Weight (lbs) $0.00
  per Shipment $0.00
APO/FPO Street ETA 18 - 32 business days
  per Item $4.95
  per Weight (lbs) $0.00
  per Shipment $0.00
APO/FPO PO Box ETA 18 - 32 business days
  per Item $4.95
  per Weight (lbs) $0.00
  per Shipment $0.00
Canada ETA 5 - 10 business days
  per Item $10.00
  per Weight (lbs) $0.00
  per Shipment $0.00
Europe ETA 10 - 20 business days
  per Item $10.00
  per Weight (lbs) $0.00
  per Shipment $0.00
Asia ETA 10 - 16 business days
  per Item $10.00
  per Weight (lbs) $0.00
  per Shipment $0.00
Outside US, Eur., CA, Asia ETA 10 - 20 business days
  per Item $10.00
  per Weight (lbs) $0.00
  per Shipment $0.00


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

All returns and exchanges must be made within 30 days from the purchase date. Returns or exchanges requested more than 30 days after the purchase date will require the customer to deal directly with the particular manufacturer. For all returns and exchanges, please include all packaging materials, inserts, manuals and accessories.

A Return Authorization Number (RMA#) is required for all returns or exchanges and will be issued to you once an exchange or refund is requested. When sending a product back, be sure to include this number on the package.

All opened returns or exchanges must be in like-new, re-sellable, original factory condition. This includes all packaging materials, inserts, manuals, and accessories. Non-defective returns/exchanges are accepted less a 20% restocking fee. However, we do not accept returns for opened and non-defective screenprotectors, headphonesor earphones. No exceptions. We will issue a refund or exchange for non-defective items once the product has arrived at our facility. There are no restocking fees for all unopened (new or used) returns or exchanges, but they are accepted less the shipping cost.

Defective Items -We will gladly exchange or refund the product that has arrived defective if it is within 30 days of the order date. Please inform us if you would like to proceed with either an exchange or with a full refund. For exchanges, we will send out a replacement product immediately along with a prepaid label to send the defective product back. For refunds, we will issue a full refund once it is confirmed (with a tracking number) that the defective product has been shipped back. A prepaid label will be provided via email.

INTERNATIONAL ORDERS: Items shipped out of the USA will void any warranty as warranties areonly valid in the USA. For defective products, we will gladly give a full refund or exchange. Please ship the item back to us using the most affordable, economic shipping method and we will reimburse the cost to you. For non-defective products, shipping costs will be paid by the buyer and the return / exchange will be accepted less a 20% restocking fee.

Refused orders or cancellations made after the order has been shipped will be refunded the item price minus a 20% restocking fee once the package is returned to our warehouse.

We reserve the right to update the policies above without any prior notice.

Privacy and Security

Privacy Policy

Exact-Deal's Privacy Policy

Exact-Deal  is committed to protecting you in regards to your personal information and privacy. We do not sell or distribute your private information or IP address to anyone or any company. Your personal information is kept entirely private and will not be distributed whatsoever, for any reason.

Your credit card numbers are secure by Amazon and we do not even have access to those.

Your address, telephone, and email will not be shared or sold to any other companies. This information is used strictly for the ordering and shipping process.

We know that you have many choices. Thank you for allowing us to serve you!


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Smart Shop Online through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Smart Shop Online may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Smart Shop Online through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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