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Have a question for DLL Rainwear?
Customer Service Phone: 831-216-6050
30 days90 days12 monthsLifetime
Positive - - - 94%
Neutral - - - 2%
Negative - - - 3%
Count0005,388

1. All items returned or exchanged must be in new, resalable condition.
2. To receive a refund, returned item must be received within 30 days or receipt.
3. After 30 days, store credit will be issued.
4. Return and exchange shipping ($9 fee) are paid for by the customer.
5. To request a return, please click on the returns link in your Amazon account. Once authorized, details will be sent by Amazon.
6. DLL Rainwear does NOT participate in the Prime Program.
7. DLL Rainwear suggests you insure your parcel and keep the tracking number.
8. If you have further questions not answered her, please contact us.

 

 

Contact this seller Phone:831-216-6050


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


DLL Rainwear Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Standard shipping: UPS Ground (No PO Boxes)

Delivery times (after order is processed):

1-3 business days for West Coast

4-5 business days for Midwest

6-8 business days for East Coast

 

Expedited shipping: UPS 3 Day

Delivery times (after order is processed):

1 business day West Coast

2 business days Midwest

3 business days East Coast

Please note that processing time is located in your order details. Delivery time is in addition to processing time. Transit time begins for both services the day following our hand off of the package to UPS.

EXAMPLE: Your order is shipped UPS 3 Day on a Monday. In transit time begins Tuesday. You will receive your package Thursday.

DLL Rainwear will use USPS Priority Mail for PO Boxes, military addresses and shipments to areas outside the contiguous United States.

USPS International Priority Air Mail is used for all international shipments.

Privacy and Security

Privacy Policy

We take the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.

We do not share customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services (for example, shipping your products to you or notifying you of problems/updates with your order), or we are legally required to do so.

We are happy to provide further details of our privacy policies. For more information, call us at (831) 216-6050.


Tax Information

At this time, sales taxes are only collected in the state of California.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Sizing Information

As each brand of rain boots is sized differently please email us at info@dllrainwear.com or call 831-621-1732 if you have questions regarding size and fit.


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