The Melissa's Story
Established in 1984 in Los Angeles, California, Melissa's is the premier source of exotic and gourmet produce in the United States. We offer hundreds of fruits and vegetables from around the globe, including Asian, Latin, and tropical specialties, a full line of organic produce, several categories of dried items (fruit, mushrooms, chiles, etc), gourmet grains, a soy-based line of vegetarian alternatives, and scores of hard to find items like fresh morels, lychees, or Italian...
The Melissa's Story
Established in 1984 in Los Angeles, California, Melissa's is the premier source of exotic and gourmet produce in the United States. We offer hundreds of fruits and vegetables from around the globe, including Asian, Latin, and tropical specialties, a full line of organic produce, several categories of dried items (fruit, mushrooms, chiles, etc), gourmet grains, a soy-based line of vegetarian alternatives, and scores of hard to find items like fresh morels, lychees, or Italian chestnuts.
Melissa's is also known for its original fresh gourmet gifts, luscious fruit baskets, and monthly fruit clubs.
Founded by Joe Hernandez, a Texas native who named the company after his daughter, Melissa's owes its success to a very loyal customer base and a close-knit family of employees dedicated to customer service. Hernandez has made the company's mission straightforward: "Give the customers what they want and keep them happy."
Melissa's employees are eager to track down those hard-to-find items and answer any questions you may have. Call us toll-free at (800) 588-0151, or write us at Melissa's, PO Box 514599, Los Angeles CA 90051, ATTN: Customer Service.
For questions regarding products, order delivery, or returns, please contact Melissa's at (800) 588-0151.
For questions about a charge that's been made to your credit card, please contact Amazon.com.
For questions about how to place an order, please visit Amazon.com's Help department.Read more Read less
THANKS FOR THE BIG ONES!!!
By FUSTER on February 21, 2018.
I love persimmions and Melissa's are great. I have and will continue to order from Melissa's Produce. Thanks for the great service also.
By Judy Schick on February 9, 2018.
Very disappointing product, corn husked had mold all over, was just a waste of money and I am sorry I orded these
By Tina on February 4, 2018.
We are sorry to hear you had a poor experience with our Tamale kit. Please note that we are not notified by Amazon when feedback is provided on this section and... We are sorry to hear you had a poor experience with our Tamale kit. Please note that we are not notified by Amazon when feedback is provided on this section and for this reason we include a note with the order to contact us with any issues directly so that we may resolve them promptly. With respect to your order, we will try to contact you directly via email to review and resolve. Thank you, Sandra Melissa's Produce Read more Read less
By Melissa's Produce. on February 8, 2018.
Each and every one was ready to eat and delicious!
By T. Bahn on January 24, 2018.
I have never felt the need to contact a seller until now. I just wanted you to know I was very unhappy to receive these totally tasteless apples. They were no... I have never felt the need to contact a seller until now. I just wanted you to know I was very unhappy to receive these totally tasteless apples. They were not tart at all and really had no taste. Their texture was mealy and not worth what I paid for them. Read more Read less
By Denise Greenaway on January 23, 2018.
Hello Denise, We apologize for the delay in responding. Please note that we are not notified by Amazon when feedback is provided on this section and for this... Hello Denise, We apologize for the delay in responding. Please note that we are not notified by Amazon when feedback is provided on this section and for this reason we include a note with the order to contact us with any issues so that you may contact us directly. With respect to your order, we will try to contact you directly via email to review. Thank you, Sandra Melissa's Produce Read more Read less
By Melissa's Produce. on January 30, 2018.
By template-rater on template-date.
Message from Amazon: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
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At Melissa's, we pride ourselves on offering the highest quality products available. If you are not delighted with your purchase, we will offer you the choice of an appropriate and timely replacement or a full refund.
Because of the perishable nature of all our items, we do not accept returns. All unusable products should be discarded by the recipient.
Returning a Gift
If you are not satisfied with a gift, please call Customer Service at (800) 588-0151. If you return a gift before contacting Customer Service, we will debit the purchaser's credit card for all shipping charges.
Substitutions and Arrival Dates
If the item of your choice is unavailable or does not meet our high standards for quality, we may need to substitute an item of equal or greater value.
Unpredictable weather can delay fruit harvests up to three weeks or more. In some cases, monthly Fruit Club shipments may not be delivered until early in the month following their scheduled arrival date. For current updates, call Customer Service at (800) 588-0151.
Contact this seller Phone:800-588-0151
Melissa's Produce. Shipping Rates
Shipping rates depend on the selected shipping speed and weight/size of the items.
To determine the applicable shipping rate for items in your Cart:
- Select Proceed to Checkout
- Select or add your shipping address
- Select a shipping speed and select Continue
- Select a payment method and select Continue
The total shipping & handling cost will be listed under Order Summary
Melissa's ships strictly to the contiguous 48 U.S. states, plus Alaska and Hawaii. Shipments to international destinations, APO/FPO addresses, and U.S territories (such as Puerto Rico and Guam) are unavailable. Orders placed on Amazon.com with U.S. Protectorate shipping addresses will unfortunately be canceled. We apologize for any inconvenience.
Please check back with us periodically for any updates regarding our international shipping policy.
Our standard method of shipping is Ground for non-perishable items, and either 2nd Day or Next Day for perishable items. We strongly suggest providing a delivery address where someone will be able to sign for the package.
Standard orders received:
- Monday or Tuesday ship by Wednesday (arrival date dependent on shipment method and delivery destination)
- Wednesday through Friday ship by Monday (arrival date dependent on shipment method and delivery destination)
- Saturday or Sunday ship by Tuesday (arrival date dependent on shipment method and delivery destination)
Overnight deliveries are available upon request for an extra fee.
Privacy and Security
The shipping information related to an order (but not the purchase information) will be shared with the shipping company that Melissa's uses for any given order.
If an order is being shipped directly from one of Melissa's partners rather than from the Melissa's warehouse, the shipping information (but not the purchase information) will be shared with that partner.
Melissa's may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifiable information.
Melissa's is the sole owner of the information collected on their site.
As a purchaser, you should expect to receive an e-mail confirming your order, an e-mail confirming your shipment, an electronic receipt, and a paper receipt (which accompanies your order).
We also communicate with users on a regular basis to provide requested services. We reply to users' inquiries on issues relating to their account via e-mail or phone, in accordance with the user's wishes.
We employ other companies to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, analyzing data, providing marketing assistance, processing credit card payments, conducting customer surveys, and providing customer service. They have access to personal information needed to perform their functions but may not use it for other purposes.
Melissa's must collect state and local taxes on all non-food items delivered to California.
If you've elected to receive communications from other companies, your personal contact information will be shared with those companies. We are not responsible for the privacy policies of those companies or the content of any Web sites operated by those companies, nor does Melissa's endorse them in any way. Note that if you change your mind about receiving communications from other companies at any time, you may opt out by e-mailing us or calling us toll-free at (800) 588-0151. We can also be reached by regular mail at: Melissa's, PO Box 514599, Los Angeles CA 90051, ATTN: Mailorder Dept.
Correcting, Updating, and Deleting Information
If a user's personally identifiable information (such as zip code, phone number, and e-mail or postal address) changes, or if a user no longer desires our service, we provide a way to correct, update, or delete/deactivate users' personally identifiable information. This can be done by e-mailing us or calling us toll-free at (800) 588-0151. We can also be reached by regular mail at: Melissa's, PO Box 514599, Los Angeles CA 90051, ATTN: Mailorder Dept.
Disclosure to Authorities
Further, you authorize Melissa's to disclose your password, name, street address, city, state, zip code, country, phone number, e-mail address, and company as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, gray market, intellectual property infringement, piracy, or other unlawful activity. Specifically, this includes exchanging such information with other companies and organizations for fraud protection and credit risk reduction. Melissa's cooperates with law enforcement inquiries and other third parties to enforce laws, intellectual property, and other rights.