If you have any questions or problems with your order, please, send us an e-mail at on...
If you have any questions or problems with your order, please, send us an e-mail at once, DO NOT TRY TO COMMUNICATE THROUGH THE FEEDBACK BUTTON, email so we may receive the message promptly and we will be glad to assist you and correct the problem
Returns are accepted up to 30 days after the date of the purchase on unused merchandise.
If you received a product and are not 100% satisfied with it or just
changed your mind, request a return on Amazon and as soon as the product is
received by us we will refund the total of your payment less 10% deduction for restocking
Remember that return product must not have been worn, altered or sized and it must be in original new condition with all manuals, tags and gift box.
- All watches sold by Time Online have a 30 days return and/or exchange term from the date of purchase and they all carry an Amazon two Year limited warranty.
By Yun Suhwan on July 3, 2015.
Beautiful classic chic
By Amazon Customer on June 29, 2015.
By Ma Simin on June 5, 2015.
Exactly what I ordered and it arrived before stated delivery date!
By OLivia MItchell on May 28, 2015.
Very fast delivery of a beautiful watch ...Thank You!
By heydi fernandez on May 16, 2015.
By template-rater on template-date.
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|30 days||90 days||12 months||Lifetime|
Time online Shipping Rates
Shipping rates depend on the selected shipping speed and weight/size of the items.
To determine the applicable shipping rate for items in your Cart:
- Select Proceed to Checkout
- Select or add your shipping address
- Select a shipping speed and select Continue
- Select a payment method and select Continue
The total shipping & handling cost will be listed under Order Summary
We ship minimally the next business (weekends not included) day from receipt of order. Most orders ship the same day if we receive before 4pm central time
PLEASE NOTE BELOW:
We utilize USPS for our shipments:
ALL SHIPMENTS ARE SIGNATURE REQUIRED . IF YOU MISS A DELIVERY YOU CAN PICK UP AT THE LOCAL POST OFFICE OR ARRANGE FOR REDELIVERY FROM THE POST OFFICE
From the date you are notified that your item has shipped:
ALL DOMESTIC DELIVERY WILL NOT TAKE MORE THEN 5 DAYS FOR YOUR PACKAGE TO ARRIVE. IF YOU HAVE NOT RECEIVED YOUR PACKAGE WITHIN THIS TIME, IT IS MOST LIKELY AT YOUR LOCAL POST OFFICE BECAUSE YOU WERE NOT AVAILABLE TO SIGN UPON DELIVERY ATTEMPT
AN ORANGE NOTICE IS ALWAYS LEFT IN YOUR MAILBOX IF YOU MISS DELIVERY.
PLEASE DO NOT WAIT WEEKS TO CONTACT US-CHECK YOUR TRACKING AND/OR CONTACT US AS WELL
All shipments have tracking available, always sent by email via amazon after shipment is confirmed.
LEVELS OF SHIPPING
1st class USPS for standard
Priority USPS for expedited
Express USPS for 2 day (USA only)
We do ship to PO boxes. A signature is required upon pickup at your PO box
Privacy and Security
Your privacy is of the most importance. Your customer information is never shared with outside parties.
Sales tax is not separately calculated and collected in connection with items ordered from Time online through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Time online may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Time online through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
Q: Are your items brand new and authentic?
A: Yes. All of our products are brand new and authentic.
Q: How can we communicate with you if we have questions or a problem with your order?
A: Communicate with us directly via Amazon email. We always answer back in less than 24 hours. DO NOT USE THE FEEDBACK AS A MEANS OF COMMUNICATING TO US. That is not the purpose of the feedback option. There is always an answer for whatever question you may have via email
Q: Can I return my purchase?
A: We allow a return of a purchase within 30 days of order date. Provided the item has not been worn or sized and is returned in the same new condition as sent. Any wear or damage will result in a return of the item and no refund issued
Q: Who pays the return postage for a return item?
A: The customer is responsible for return freight and should use a trackable return method.
Q: Is there a restocking fee?
A: Yes. Because of the time put into handling an outgoing shipment and then the additional processing to restock the item, we have a 10% of the purchase price as a restocking fee.
*Return charges are not for profit, but to help us recover some of expenses related to your order, including shipping from us to you. Even though we offer free shipping, we must pay for it. There are many expenses incurred by us on the initial order process and processing a return.
Q: If I paid freight out is that reimbursed upon return?
A: No. If freight was paid for the outbound shipment it is not reimbursed upon return.
Q: How prompt are you on your order fulfillment?
A: we normally turn around orders in less the 24 hours.
Q: What about price guarantees?
A: We do not offer any price guarantees on any of the products we sell due to many changes in market prices and competition in the industry that we are in. No Exceptions!