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NYC Electronics is committed to providing each customer with the highest standard of customer service.
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Defective Exchange:

NYC Electronics offers a 21 days satisfaction guarantee on items purchased from NYC Electronics through Amazon.com.  Should your product become defective within the first 21 days (or upon arrival) we will exchange that unit for a new unit or in some instances we will have it repaired for you.   In order to exchange, you must keep all original packaging, accessories and paperwork.  If the UPC label has been removed, you cannot exchange the item.  Items such as TVs, headphones, blank media, batteries, cables and software cannot be exchanged.    

Damaged in Transit:

We must be notified within 72 hours of item receipt that the item has physical damage.  Thus, please open and inspect all items immediately.  Upon your notification, we will file a damage claim promptly with the shipping company.

Returns:

NYC Electronics offers a 21 days satisfaction guarantee on UNOPENED items purchased from NYC Electronics through Amazon.com.  Returns are charged a 20% restocking fee of the purchase price.  Items such as TVs, headphones, batteries, blank media, cables and software are not returnable.  In order to return, you must keep all original packaging, accessories and paperwork.  If the UPC label has been removed, you cannot return the item.  

Should you need to return or exchange an item, please email us at nyce@nycelectronics.com for a RMA (Return Merchandise Authorization).   Any shipment returned to us without an RMA is refused by our shipping department.

We will credit your account within 14 days upon receiving your return.  All shipping charges are the responsibility of the buyer and are non-refundable.

Refused Shipments:

Refused orders are charged a 20% restocking fee of the purchase price.  All shipping charges are the responsibility of the buyer and are non-refundable.

 

We reserve the right to cancel any order due to a pricing error.

 

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




NYC Electronics Shipping Rates


Listed below are shipping details for NYC Electronics, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Expedited
Two-Day
Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days
  per Item $0.00 $0.00 $0.00
  per Weight (lbs) $0.69 $1.99 $1.99
  per Shipment $6.99 $19.99 $23.95
Continental US PO Box ETA 3 - 5 business days --- ---
  per Item $0.00 --- ---
  per Weight (lbs) $0.69 --- ---
  per Shipment $6.99 --- ---
Alaska and Hawaii Street ETA --- 1 - 3 business days ---
  per Item --- $0.00 ---
  per Weight (lbs) --- $1.99 ---
  per Shipment --- $29.99 ---


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

We ship 99% of orders within 1-2 business days of order receipt.  

We ship from various warehouses throughout the USA.  Please do not assume your order is shipping from NY/NJ. 

Privacy and Security

Privacy Policy

We do NOT sell nor lease your private information to anyone not connected with the sell.


Tax Information

Orders shipped to NJ will be required to pay the NJ Sales Tax of 7%.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Gift Wrap

Some merchants offer gift wrapping for an additional fee. If NYC Electronics offers gift wrapping for an item, it will be noted in the ordering process. In these cases, you will find details of the gift wrap patterns offered and the cost of the service.

Gift Message

We do not offer gift services.

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