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Imaginative Toys & Games

Imaginative Toys and Games is an online specialty toy retailer focusing on educational toys, dolls and games for children of all ages.  Since 1999, we have been providing children, parents and educators with an amazing selection of high-quality toys, games, puzzles and creative playthings.

You can reach us at 303-322-0973 with any questions or concerns. 

We look forward to being your first choice in toys now and well into the future!

Have a question for Imaginative Toys & Games?
Customer Service Phone: 303-322-0973
30 days90 days12 monthsLifetime
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Negative - - 0% 5%


Imaginative Toys and Games offers a 15 day, money-back guarantee on all purchases. If you are unhappy with an item, you may return it for a full refund providing the toy has not been played with and is in its original box. To receive a refund, you must include your name, address, and phone number along with the original receipt. Your item(s) must be returned within 15 calendar days of your original order arriving. All items MUST be in NEW, unused condition and returned in original packaging. Original shipping and handling charges are non-refundable.

NOTE: You will be responsible for the actual cost of shipping both ways.  You will be charged a 15% restocking fee.

No returns will be issued after 30 days.


Please inspect all packages promptly, any damage must be reported before 14 days for the claim with the shipping company to be made and a new part/item shipped. If an item is damaged during shipment, please contact us immediately and save all packing materials. Contact us at 303-322-0973.

We cannot process a claim after the 14 day time frame for damage claims. It is your responsibility to open and inspect all merchandise UPON RECEIPT to insure no damage has occurred.


If you have placed an order and would like to cancel it, please contact us immediately after your order at 303-322-0973. Unfortunately, we are not able to cancel orders once they have been shipped. Please refer to our Returns Policies for easy returns.

Contact this seller Phone:303-322-0973

A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Imaginative Toys & Games Shipping Rates


Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

We work very hard to ensure that all orders ship within 48 hours (M-F  only) and most orders arrive at their destination within 3-5 days of being placed.

We have 24 hour turnaround on 2-Day Shipments.  You can expect an expedited order to arrive 3 business days after the order has been placed.

We do not offer weekend delivery of packages.

Please follow the ordering dates below to ensure that your holiday orders arrive on time! 

December 14th: Last day to order for guaranteed Christmas Delivery using standard Ground delivery.
December 19th: Last day to order using expedited 2-Day Shipping.
December 20th: Last day to order using Overnight Shipping.

Privacy and Security

Privacy Policy

At Imaginative Toys and Games, your right to privacy is very important to us. We have no desire or intention to invade your privacy during or after you explore the products that we offer.

Imaginative Toys and Games does not sell or distribute any customer information to third parties. We can remove your name from our mailing list if you receive an e-mail from Imaginative Toys and do not wish to receive more. Our mailing list is never sold or distributed to other companies. Imaginative Toys only uses the information provided from customers to notify you of your  order status and for informational purposes.

This system is designed to provide you with the best experience possible while using Imaginative Toys and to continue to offer you the best products and services to meet your needs.

Tax Information

Imaginative Toys and Games is required by law to charge sales tax on all orders shipped to Colorado.  If your order is shipped outside of Colorado, you will not be charged sales tax for your order.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Gift Wrap

During the Imaginative Toys checkout process, you can choose from several styles of gift-wrap. Imaginative Toys will wrap each item in its own box with a personalized gift card, using the paper pattern you select. Some items may be ineligible for gift-wrap.

Gift Message

We will print your gift message on a gift card if you select one of our gift-wrap options.   If you choose to not select a gift wrap, your message will be included on the packing slip for your recipient.


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