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LabeLust, soon to be your primary bookmark for all your shopping needs. LabeLust will provide you clickable links to trendy finds, best buys, latest and hottest products, services and information vital to making your online shopping experience unique to any other site out there. LabeLust, was an idea borne by one of the dot com pioneers and leading retailer who is now taking many of your most prominent retail shops online. At LabeLust, we are dedicated to serving the online community from the he...

LabeLust, soon to be your primary bookmark for all your shopping needs. LabeLust will provide you clickable links to trendy finds, best buys, latest and hottest products, services and information vital to making your online shopping experience unique to any other site out there. LabeLust, was an idea borne by one of the dot com pioneers and leading retailer who is now taking many of your most prominent retail shops online. At LabeLust, we are dedicated to serving the online community from the heart and stop at nothing until your ultimate online experience is satisfied. LabeLust's overarching vision is to give back; by leveraging our successes online you will be an integral force in helping to restore equilibrium in this world. We are firm believers and practitioners of Socially Responsible behavior, check out our Social Responsibility link for more details as well as how you can be a part of our movement. LabeLust is company with a soul, join us in our journey to provide you with the opportunity to look and feel your best! We look forward to making this the most unique online experience.

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Neutral 3% 1% 2% 1%
Negative 0% 2% 2% 3%
Count401744525,737

30 DAY HASSLE FREE RETURN POLICY

We will gladly accept returns of unopened and unused merchandise for REFUND when received by us within 30 days of your delivery date. Shoes must be returned in the original box and must accompany the original sales receipt. All returns must be preauthorized. Contact customer service for instructions. Please DO NOT use the manufactures box as a shipping box, instead pack your return item inside a shipping box to avoid any damage and restocking fees.  Jackets, Footwear and Accessories must have all tags and in original packaging upon returning.

If you send the return back to our facility and the item has been discovered to be other than what is requested above; you will not receive a full refund for your order as a restocking fee of 20% (minimum) will apply.

Freight charges are not refundable for any reason other than a shipping error on our part. Buyer is responsible for return shipping cost. For your convenience, we can send you a prepaid return label upon request but will deduct $10.95 from your refund.

Please address your return or exchange to:

LabeLust

436 W. Commodore Blvd.

Unit 11

Jackson , NJ 08257

NOTE: If this is an Exchange request. Please note it on your return sheet so we may process your return accordingly. Be sure to include new size and color if desired. It is also very helpful to write "Exchange" on the outer shipping box to avoid it from blending with the refund boxes. If the item you request for exchange is not available at the time, we will refund your purchase

If items are received damaged, please follow the following procedures to avoid delays in receiving your refund. Any damaged claims will warrant an investigation with postal police and could delay your refund.

  • Please file claim within 24 hours of receipt of item.
  • Once the investigation is complete and the carrier confirms order was damaged in transit, we will send you return label. Please place damaged item in its original packaging including shipping packaging and send it back to us.
  • Please note if it is determined that items have been tampered with, we WILL NOT be responsible and ALL costs associated with item will not be refunded.
  • Costs incurred for items being returned are the responsibility of the buyer with exception of defective items or items damaged during the shipping order. A refund notification will follow. If your item is an exchange, a new tracking number can be emailed to you upon request should automation fail.

Give us a chance to make your online shopping experience a great one. We encourage our buyers to leave positive feedback for our services that go beyond our listed policy. We thrive off of excellent customer service, so please, e-mail us with any questions and/or concerns you have may have.  A service specialist will accommodate you, rather than you leaving a negative feedback.

Thanks again for shopping with LabeLust. We look forward to fulfilling all of your shopping needs in the future!

Hours of Operation: M-F 10:30am - 5:30pm


 

 

 

 

 

 

 

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




LabeLust Shipping Rates

Free Shipping doesn't mean it should take a long time. When you order from our website, you can expect to receive your order within 4-5 business days. We understand getting your items quickly is important to you, so we make every effort to process your order quickly.

Order Shipping

Shoes styles $30 and up shipped within the continental United States are sent free of cost to our customers.
Shoes are shipped U.P.S. ground anywhere within the United States (Alaska, Hawaii, APO, FPO Boxes, Puerto Rico, and any international locations must be shipped UPS air at an additional charge).

Shipping charge of $8.95 apply for styles under $30

    * Overnight and two day air shipping is available at an additional charge. 3 Day Air $9.99, 2 Day Air $14.99, Next Day $34.95
    * Overseas shipments are sent via UPS expedited.
    * Orders are filled Monday through Friday 9AM- 4PM, shoes don’t ship the same day of the order, please allow 1-2 days for picking.

International Shipping

Shoes are shipped UPS Air from the United States, all international orders will be responsible to pay duties and taxes for the order. Once your order is placed and shipped, we will not refund packages refused or abandoned. We hope to provide you with estimate duty charges sometime in late December by email, for now please refer to your local government for charges.

Listed below are shipping details for LabeLust, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Expedited
Continental US Street ETA 3 - 5 business days ---
  per Item $10.00 ---
  per Weight (lbs) $0.00 ---
  per Shipment $0.00 ---
Continental US PO Box ETA 3 - 5 business days ---
  per Item $10.00 ---
  per Weight (lbs) $0.00 ---
  per Shipment $0.00 ---
US Protectorates Street ETA --- 2 - 4 business days
  per Item --- $10.00
  per Weight (lbs) --- $0.00
  per Shipment --- $29.95
APO/FPO Street ETA 18 - 32 business days ---
  per Item $10.00 ---
  per Weight (lbs) $0.00 ---
  per Shipment $0.00 ---
APO/FPO PO Box ETA 18 - 32 business days ---
  per Item $10.00 ---
  per Weight (lbs) $0.00 ---
  per Shipment $0.00 ---
Canada ETA 5 - 10 business days 2 - 4 business days
  per Item $10.00 $10.00
  per Weight (lbs) $0.00 $0.00
  per Shipment $40.00 $50.00
Europe ETA 10 - 20 business days 2 - 4 business days
  per Item $10.00 $10.00
  per Weight (lbs) $0.00 $0.00
  per Shipment $50.00 $60.00
Asia ETA 10 - 16 business days 2 - 5 business days
  per Item $10.00 $10.00
  per Weight (lbs) $0.00 $0.00
  per Shipment $60.00 $70.00


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

NOTICE: UPS authorizes you to use UPS tracking systems solely to track shipments tendered by or for you to UPS for delivery and for no other purpose. Any other use of UPS tracking systems and information is strictly prohibited.
        
            
What is a Tracking Number?
What is a InfoNotice Number?
 


Returns and Exchanges

HOLIDAY GIFT EXTENSION ACTIVE. PURCHASE MADE FROM HERE ON IN CAN BE RETURNED FOR REFUND OR EXCHANGES IF RECEIVED BY JANUARY, 4, 2011. Do not return authorized shoes to any store location; they will be refused upon delivery, please email Sales@labelust.com for the return address and to obtain RMA#. We will gladly accept returns of unworn, resalable merchandise for REFUND when received by us within 15 days of your receipt of the shipment. Shoes must be returned in the original box and must accompany the original sales receipt. All returns must be preauthorized. Contact customer service for instructions on how to obtain your RMA#. Freight charges are not refundable for any reason other than a shipping error on our part. Please call us to insure your full satisfaction with your order prior to leaving negative feedback. We try our hardest to insure your shopping experience with LabeLust.com a pleasant one. If you received the wrong shoes we apologize and will email you a return shipping label at your request for no fee. Simply print the label and place it on your shipping box and we will fulfill your return request accordingly.

International Shipping

Shoes are shipped UPS Air from the United States, all international orders will be responsible to pay duties and taxes for the order. Once your order is placed and shipped, we will not refund packages refused or abandoned. We hope to provide you with estimate duty charges sometime in late December by email, for now please refer to your local government for charges.

Privacy and Security

Privacy Policy

At LabeLust.com we are committed to protecting your privacy. LabeLust.com does not sell, trade or rent your personal information to other companies. We use the information we collect about you to process orders and to provide a more personalized shopping experience. LabeLust.com will not collect any personal information about you except when you specifically and knowingly provide such information. It may be helpful for you to know how we use the information we collect:

When you order, we request your name, email address, mailing address, telephone number, and credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status.

When you enter a contest or other promotional feature, we may ask for your name, address and email address so we can administer the contest and notify winners.

We may also use the information we collect to notify you about important changes at LabeLust.com and special offers we think you will find valuable. If you would rather not receive this information, you may visit the site to change your preferences.

From time to time, we may give you the opportunity to participate in surveys. We will ask questions about you, your behavior and satisfaction with LabeLust.com and your ideas for improving the site. All information will be kept confidential and will be used to help us make LabeLust.com a better site for you.

We may collect certain technical information, which does not allow us to identify you personally, but pertains to your use of the Internet. For example, on the Web such information may include the type of Internet Browser that you are using, and through email the information may include the type of messaging capabilities. This information enables us to enhance the content you receive from LabeLust.com.

By using our Web site, you consent to the collection and use of this information by LabeLust.com, If we decide to change our privacy policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

If you are under 18 years of age, you must have your parent or guardian's permission to order.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from LabeLust through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from LabeLust may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from LabeLust through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Frequently Asked Questions

Can I cancel my order?

A: We process all the orders rather quickly, so the window of opportunity for this is really small. You can nonetheless contact our Customer service and see if they can help. All the items purchased can be returned, if unworn and undamaged, for a full refund.

Can I modify my order?

A: Please contact our Customer service to see if they can help. We process all the orders really quickly, so the window of opportunity for this is rather small. All the items purchased can be returned, if unworn and undamaged, for a full refund.

Do you ship internationally?

A: No

How do I return the purchased item?

A: Once you Login into your Amazon account you will see your most recently ordered items. Look to the right hand side of the page and click the button marked Return Items. On the next screen click the box next to the item you wish to return and select a reason from the drop down menu. Enter any additional comments in the box provided if you so choose and then click the Submit for Approval box on the bottom right. 

We honor all returns made within 30 days of delivery. Returns are processed in approximately 5 days, 14 during high-volume seasons. All refunds will be credited via original form of payment.

If the error is ours or your item is defective, shipping is on us! We will email you a return label and ship the correct item back to you, FREE OF CHARGE! 

Otherwise customers are responsible for all shipping charges. Orders are refunded for the actual item cost only, shipping charges will not be refunded.

Contact us by sending an e-mail to Seller and we will provide you with our Return Form. 

All returns must be placed inside an outer box for return shipping. Items sent without a protective covering will be charged a 15% Restocking Fee for damage to original packaging.

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