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BestChoiceproducts

Best Choice Products, also known as Sky Billiards, Inc., was founded in October of 2002. Our company began its course selling pool tables, but in order for our business to expand we needed to be more diverse with our products. That motivated us to expand by selling musical instruments and patio furniture. Now Best Choice Products has a wide range of products that will fulfill all of our customers’ needs from children items, pet products, to everyday household items and much more. Best Choice Pro...

Best Choice Products, also known as Sky Billiards, Inc., was founded in October of 2002. Our company began its course selling pool tables, but in order for our business to expand we needed to be more diverse with our products. That motivated us to expand by selling musical instruments and patio furniture. Now Best Choice Products has a wide range of products that will fulfill all of our customers’ needs from children items, pet products, to everyday household items and much more. Best Choice Products ensures to have the best products at the lowest prices by dealing directly with the manufacturers to sell products straight to you. We also pride ourselves on having fulfillment centers in both California and Indiana to help provide our customers with faster shipping. Best Choice Products appreciates the dedicated staff, and the hard work they put forth every day. We are a family oriented company that places worth in every employee. By having this devoted staff, Best Choice Products has been able to guarantee the satisfaction of our products through quality service, low prices, and fast safe shipping. It is our number one goal to keep you satisfied. We will continue to maintain strong and lasting relationships with our customers in hope that you choose Best Choice Products again for your future purchases.

Sincerely,

Ben Shidla

President

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Count1,8575,46921,92779,934

All items may be returned for any reason within 60 days.  All items may receive a complete replacement unit, replacement parts, or a partial refund should the item become defective within 60 days of the purchase date. 

If an items is received damaged, defective, or not received please contact us at (844)948-8400 within 7 days to submit a claim for a complete replacement unit, replacement parts, a partial refund or full refund of the purchase price.  Best Choice Products may require pictures or video of defective/damaged items to issue a full refund. 

All Returned items will not be charged a restocking fee.  Items returned must be in their original packaging and all accessories in the original shipment must be included.   All returns require an RA (Return Authorization) number which will be given by a Best Choice Products Customer Service Representative. when the return request is submitted. 

All returned are shipped back to a Best Choice Products Return Center at the customer's expense; however, we will send a pre-paid return shipping label via email if the return is a result of our error.   Please note that it is at the company's discretion to decide if the item may be returned to a Best Choice Products Return Center.  Unauthorized returns may not be accepted.  Once your claim is processed an approved, please allow 5-7 business days for the request to be completed.  If a replacement unit or replacement parts are requested, please be aware that the fulfillment time frame is based on product availability. 


Best Choice Products Amazon Used Item Return Policy

No item sold as-used can be returned for any cosmetic reason.  

An item can only be returned if it’s functionality or use has been compromised.  In this case, the purchaser of the item may return within 60 days of the receipt and will receive a full refund as long as the item is returned in its original product packaging and all accessories from its original shipment are included. All returned items will either:

1.Receive a full refund back to the original payment method
2.Partial refund back to the original payment method
3.Missing parts for the item will be sent free of charge to the customer. 

All returned items will not be charged a re-stocking fee.  Items must be returned by the 60-day mark or we cannot honor any refund request.  

All returned items require an RA (Return Authorization) number, which can only be provided by a Best Choice Products Customer Service Representative when the return request is submitted. Items received without an RA may not be accepted or may increase your return processing time. Once an item has been received by Best Choice Products, refunds or replacements will be processed within 5 business days.

All returns must be shipped back to the Best Choice Products Return Center at the customer’s expense. If the reason for return is a result of an error by Best Choice Products, then Best Choice Products will provide a pre-paid shipping label via email.  Boxes for return shipping will not be provided by Best Choice Products, and is the customer’s responsibility to either use the original shipping boxes or purchase new boxes. 

Pictures may be required for some returns to ensure an item is not damaged prior to its return. Items returned are not considered undamaged until they are received by Best Choice Products and verified as such. All damages to items are the customer’s responsibility until the item has been received by and acknowledge by Best Choice Products as undamaged. 

Additional Return Policy Information

Address changes or corrections will not be accommodated after order processing. All items will be shipped to address provided at the time of purchase OR when the Return Authorization (RA) is being created. When an RA has been processed, Best Choice Products will not make any address changes. 


Customer Service Hours

Our customer service department is available Monday – Friday 8:00 a.m. – 1:00 a.m. EST and Saturday 10:00 a.m. – 6:30 p.m. EST (909) 948-8400

 

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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


BestChoiceproducts Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Shipping:

All orders will be shipped within stated time frame on your order.   A tracking number will be received once the item has shipped.

Address Changes:
For any reason if you need your address changed please contact us as soon as possible so we can attempt to contact our carrier. 

Privacy and Security

Privacy Policy

BestChoiceproducts values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from BestChoiceproducts through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from BestChoiceproducts may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from BestChoiceproducts through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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