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OUR MAIN GOAL AT DIGI ACC IS Customer Satisfaction! 

DIGI ACC wants to certify all customers are pleased to the best of our ability. If you have any issues, problems or inquiries please contact us immediately so we may assist you. We're here for you!
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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more



Digi Acc Shipping Rates


Listed below are shipping details for Digi Acc, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Expedited
Two-Day
One-Day
Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days 24 hours
  per Item $0.00 $0.00 $0.00 $0.00
  per Weight (lbs) $0.00 $4.99 $4.99 $4.99
  per Shipment $0.00 $18.99 $30.99 $39.99
Continental US PO Box ETA 3 - 5 business days 1 - 3 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $1.00 $4.99 --- ---
  per Shipment $5.49 $19.99 --- ---
Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $3.00 $4.99 --- ---
  per Shipment $4.49 $19.99 --- ---
Alaska and Hawaii PO Box ETA 3 - 7 business days 1 - 3 business days --- ---
  per Item $3.00 $8.99 --- ---
  per Weight (lbs) $0.00 $0.00 --- ---
  per Shipment $3.49 $18.99 --- ---
US Protectorates Street ETA 4 - 8 business days 2 - 4 business days --- ---
  per Item $3.00 $7.99 --- ---
  per Weight (lbs) $0.00 $0.00 --- ---
  per Shipment $4.49 $18.99 --- ---
US Protectorates PO Box ETA 4 - 8 business days 2 - 4 business days --- ---
  per Item $6.99 $8.99 --- ---
  per Weight (lbs) $0.00 $0.00 --- ---
  per Shipment $6.49 $18.99 --- ---
APO/FPO Street ETA 18 - 32 business days --- --- ---
  per Item $3.00 --- --- ---
  per Weight (lbs) $0.00 --- --- ---
  per Shipment $4.99 --- --- ---
APO/FPO PO Box ETA 18 - 32 business days --- --- ---
  per Item $3.00 --- --- ---
  per Weight (lbs) $0.00 --- --- ---
  per Shipment $4.99 --- --- ---
Canada ETA 5 - 10 business days 2 - 4 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $14.99 $12.99 --- ---
  per Shipment $19.99 $40.00 --- ---
Europe ETA 10 - 20 business days 2 - 4 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $15.99 $19.99 --- ---
  per Shipment $19.99 $49.99 --- ---


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

MOST OF OUR ORDERS ARE SHIPPED FREE VIA USPS PLEASE LOG ON TO YOUR AMAZON ACCOUNT FOR TRACKING INFORMATION.

 We are open Monday thru Friday. Should you have any questions please call us or email us during our business hours/days. Please allow emails/inquiries that are sent over a weekend to be answered during the work week.

Business Hours
Monday-Thursday 10AM-6PM EST
Friday 10AM-3PM

* Estimated Shipping Date (SET BY AMAZON) on your order still applies with Second-Day and Next-Day orders AND EXPEDITED ORDERS (please allow 1-2 business days for processing).


Privacy and Security

Privacy Policy

Digi Acc values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Digi Acc through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Digi Acc may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Digi Acc through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

Q: Who should I contact if I am having a problem with an order?

A: Please do not hesitate and call our customer support department at 1-718 228-1236 (ext 120). or sales at  

888-724-9521 

If this is during closed business hours, you may send us an email for us to contact you in order to resolve any problem(s) you might be experiencing at 

digiamazonsales@gmail.com 

We are here for you!

*please note 

We are open Monday thru Friday. Should you have any questions please call us or email us during our business hours/days. 

Please allow emails/inquiries that are sent over a weekend to be answered during the work week.

Q: I received a tracking number and when I attempt to track it on the respective courier's website it states that it is invalid, what should I do?

A: Be assured, this is a valid tracking number for the order you placed. In our on going efforts to satisfy customers tracking numbers are sent to you (on amazon) almost as immediately as we receive them. It could be that it is too early to check on your tracking information. Please allow up to 24 hours for the courier to update their databases. Most couriers update their tracking info the following morning after a package has been sent from our facility.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Return Policy

To help maintain our customer 100% satisfaction guarantee, most merchandise purchased from DigiAcc may be returned with in 14 days.
All product returns require RMA #, (return authorization). A RMA number must be issued within 30 calendar days after the date of purchase; it will be valid for 14 calendar days after it’s issued. All returns are subject to a 10% restocking fee, If the condition of goods and packaging material are not 100% complete and in mint condition we reserve the right to increase the restocking fee.

The following products are not acceptable for credit, refund, or exchange and must be repaired or handled by the manufacturers themselves or any manufacture authorized service center:
Blister-packed items, tripods, opened media, including lights, flashes, extended warranties, lenses, Batteries and filters.

All returns for exchange due to product defect will be handled expeditiously. Shipping back to customer, if within the return period, will be at no cost.


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