I would like to take this time and explain who BASTENS LLC is. I am a individual who participates in my local small town community. I am a believer in the importance of small business ties to the community is important for the overall all economy locally and nationally. My products are intended to be a family friendly option for those who do not want to sacrifice performance, meanwhile I am your personal guru to help guide you through the sea of options. I am your concierge helping assemble the right adapters, batteries, chargers, and custom inventions at an affordable price.
Great product for a reasonable price.
By eqh923 on March 4, 2018.
No problems at all. Arrived well protected.
By Shannon on March 2, 2018.
By Diego Vera Santa María on February 26, 2018.
By gammatesa on February 12, 2018.
No issues. Thanks!
By Aaron C. on January 23, 2018.
By template-rater on template-date.
Message from Amazon: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
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Bastens Shipping Rates
Shipping in FREE!
Shipping rates depend on the selected shipping speed and weight/size of the items.
To determine the applicable shipping rate for items in your Cart:
- Select Proceed to Checkout
- Select or add your shipping address
- Select a shipping speed and select Continue
- Select a payment method and select Continue
The total shipping & handling cost will be listed under Order Summary
Orders will be shipped out the door within 1 business day, typically the same business day! We are closed on the weekends and holidays thus your order will ship the next business day. Of course this doesn't apply to Amazon fulfilled items such as Amazon Prime as the speed at which they fill orders is out of our control.
To show our commitment to our customers we now offer FREE shipping. This means if you decide to return an item you didn't waste any money on shipping the item to you. We are confident you will be happy with your purchase and thus not even consider returning your item. If you have any questions please contact us using the "contact seller" button. I am sorry that we cannot leave a direct email address here as it is against Amazon policy. Amazon does this to protect your information so using their contact seller button is worth the inconvenience.
Thanks you for your consideration!
Privacy and Security
Sales tax is not separately calculated and collected in connection with items ordered from Bastens through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Bastens may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Bastens through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
Use the contact seller link to send us your questions, we are here to help you and look forward to doing business with you. Amazon does not allow me to put a link here in, you must use the contact seller link, sorry for the inconvenience.
Does BASTENS offer a return policy?
If we made a mistake with your order or you have a manufacture defect than a full refund (including shipping) is an option or a replacement.
Yes, we do offer a standard return policy allowing you to return the item within 30 days of receiving your item (reason not needed). Amazon will retain a $5 or less per line item "Refund Administration Fee" or 20% of the line item (which ever is less per line item.) Many companies refer this to a 'restocking fee' when really its to cover Amazon Transaction Fees. The original shipping is not refund since that money was spent getting the item to you.
We are here to help, feel free to contact us to start the return process or ask any other questions. If there is a problem with an order we would like the opportunity to address any concerns you have before proceeding with a return. I would like to provide you a direct email address but this is against Amazon's policy. In turn you must uses Amazon's 'Contact Seller' button to start the return process or to email us directly. I am sorry for the inconvenience but this is so Amazon can do their job of protecting you against mischievous sellers.