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Our Story:

Party Magic USA was established in 2009, as a premier on-line store and is a division of our balloon and party supply manufacturing and distribution company. Now celebrating 31 years, as an industry leader, Party Magic USA manufacturers and distributes a large variety of branded balloons, party supplies, decorations, holiday and seasonal goods for our customers across the United States, Canada and Europe.  Our on-line store platform offers over 8,500 quality products at the most compet...

Our Story:

Party Magic USA was established in 2009, as a premier on-line store and is a division of our balloon and party supply manufacturing and distribution company. Now celebrating 31 years, as an industry leader, Party Magic USA manufacturers and distributes a large variety of branded balloons, party supplies, decorations, holiday and seasonal goods for our customers across the United States, Canada and Europe.  Our on-line store platform offers over 8,500 quality products at the most competitive price. Our products are also featured with quantity discount pricing, to meet all our customer’s individual needs. In addition, we offer a wide selection of Do-It-Yourself “DIY” Party Kits designed for convenience and to enhance your theme parties - special events.           Volume price quotes are available upon request from our on-line store.

We look forward to serving your balloon and party supply requests, happy shopping!

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Customer Service Phone: 516-889-7281
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Negative 0% 6% 12% 10%
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Contact this seller Phone:516-889-7281


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Party Magic USA Shipping Rates


Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Thank you for your interest in Party Magic USA.com products.

Our product listings on Amazon.com are priced according to the following criteria;

Unit price

Item quantity

Packaging/Handling Requirements.

The majority of our products have a reduced unit base price, which incorporates our Amazon.com posted shipping and handling cost, and this is reflected in our overall unit-selling price.  

For example, an item with a manufacturer’s suggested retail price of $4.99 typically would be lowered to a selling price of $2.99 in order to compensate for the unit shipping price of $2.99 - $3.99. 

Party Magic USA.com does not inflate our product unit selling price to include shipping and handling costs, as many -Amazon.com seller’s do- then deceptively advertise “free shipping” which is misleading.

Furthermore, many of our products can be purchases as “Special Value Packs” TM (Pkg/3, Pkg/6 and Pkg/12), which are further discounted and more cost effective for shipment. 

For more specific information regarding products and shipping costs, please contact our customer service team through Amazon.com Buyer-Seller Messages and provide specific product item numbers and descriptions.

Party Magic USA.com is dedicated to providing quality products and superior service to our valued customers.

Thank you for being a valued customer.

Party Magic USA.com

Privacy and Security

Privacy Policy

Party Magic USA values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Party Magic USA through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Party Magic USA may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Party Magic USA through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Return Policy

Order Cancellations:

On Line orders, must be cancelled within 30 minutes following your online order process is completed to ensure your cancellation request is acknowledged prior to our order being processed.  Please contact our customer service team for further assistance with your order or to request a return authorization number if your order was placed in error.


Returns for Buyer’s Remorse:

All shipping charges are nonrefundable and are the sole responsibility of each Buyer. Non-specified shipping charges which are included within the product selling price will be calculated by product weight/dimension and destination charges and a 20% restocking charge will be applied. Please contact our customer service team to obtain a Return Authorization Number (RAN) and for fee return shipping label. 

 

Returns for Manufactures Product Defect:

Manufacturers defects do arise and we are working hard to improve product quality control with our manufacturing partners to ensure 100% customer satisfaction. Party Magic USA provides quality products to all our valued customers’, at very reasonable prices, coupled with superior customer service and to facilitate a request for product replacement or credit (when applicable) we may require photo images to be provided and or the inspection of all defective – damaged products, to determine a true manufacturing defect and to improve product quality.  Please contact our customer service team to obtain a Return Authorization Number (RAN) and a “No Fee” return shipping label.                        

 

Returns for Expected Delivery Date Missed:

EZ 2- STEP RETURN Paid USPS Return Shipping (back to our facility). 

The returning order package must be “UNOPENED” to qualify for EZ 2- STEP RETURN

STEP-1 Print “RETURN TO SENDER REFUSED PRRE-LATE” over (your address) the ship to address. 

Please do NOT write over the shipping label bar code or return to address to insure timely processing and full refund of your return.

STEP-2 - Place the returning package in or next to your mail box receptacle for your USPS Carrier pick up.

All refunds will be processed directly to your account within (15) business days following the receipt of all pre-approved merchandise returned to our company.

 

Returns for Balloon Products:

We pride ourselves with the quality of our Branded Balloon Designs and our Balloon policy can be viewed on all our Balloon product pages in product description details, Balloons that pop due to over-inflation or improper filling do not qualify as defective and will not be replaced or issued credit. Improper Balloon filling and or, over inflation may appear as defective when it is not. Specifically, due to the nature of Balloon products we do not issue credit or refunds, except for Balloons which meet specific manufacturers defect guidelines or have been damaged during carrier shipment and have been returned for our quality control for proper inspection.

 

Returns for Balloons Colors:                                                                                                                                

UN-inflated Balloons appear darker in color, and when inflated “blown up fully” latex stretches and becomes many shades lighter.  For example, purple, will look black and the color magenta will look red.  However, if once you "stretch" or "inflate" a balloon and you are not satisfied with your color selection, please contact our customer service team to obtain a return authorization number “RAN”, or further assistance with your inquiry.

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