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JLab Audio specializes in premium, innovative portable audio products. We are dedicated to providing the highest quality products and outstanding customer service. We can be contacted at:

Toll Free in the US: 1.866.358.6640

Have a question for JLab Store?
Customer Service Phone: 1-866-358-6640
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Contact this seller Phone:1-866-358-6640

A-to-z Guarantee

Place your merchant order through the Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

JLab Store Shipping Rates

If you have any questions, please contact us through the JLab Audio website or call us toll free at 1.866.358.6640. If we are not immediately available, leave a message and we will reply ASAP. We are doing our best to respond the same day.

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

We are doing our best to ship all orders within one business day from our Ada, OK Warehouse

Standard Method: USPS First Class Mail.

Expedited Method: USPS Priority Mail.

Privacy and Security

Privacy Policy

JLab Store values the privacy of your personal data.

Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from JLab Store through the Site unless explicitly indicated as such in the ordering process. Items ordered from JLab Store may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from JLab Store through the Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

JLab Audio Contact Info

If you have any questions, email us at or call us toll
free at 1.866.358.6640. If we're not immediately available, leave a message and we'll reply ASAP. We're doing our best to respond within 24 hours.


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