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At HobbyTown we are dedicated toward the delivery of the highest level of online customer service.  We want to exceed your expectations by offering new, high quality products at affordable prices, and sending tracking information with every package that leaves our facility.  When you buy from HobbyTown, we want you to feel like you were face to face with us in a store.

Please contact us with any questions through the marketplace.  Our normal business hours are Monday through Friday, 8:00am to 5:...

At HobbyTown we are dedicated toward the delivery of the highest level of online customer service.  We want to exceed your expectations by offering new, high quality products at affordable prices, and sending tracking information with every package that leaves our facility.  When you buy from HobbyTown, we want you to feel like you were face to face with us in a store.

Please contact us with any questions through the marketplace.  Our normal business hours are Monday through Friday, 8:00am to 5:00pm (CST).  Because we are a family oriented business, we are closed for the following holidays:  New Year's Day, Memorial Day, U.S. Independence Day, Labor Day, Thanksgiving, the Friday after Thanksgiving, and Christmas.

Thanks for shopping with HobbyTown!

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Customer Service Phone: 402-417-4880
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Contact this seller Phone:402-417-4880


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


HOBBYTOWN Shipping Rates

Please note the following information regarding shipping rates of your order from HobbyTown:

  • Free standard shipping to the continental U.S.
  • Weight based shipping to Alaska, Hawaii, APO/FPO's and US Protectorates
  • Expedited shipping is available (additional charge)
  • International Shipping is available (additional charge)

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

We are pleased to offer same day shipping on all in-stock orders placed Monday - Friday, before 1:30pm CST. Orders received after or on Saturday and Sunday will be shipped the following business day.

  • All orders are shipped via FedEx or USPS
  • Tracking numbers are provided for all orders
  • We can only ship orders to P.O. Boxes using USPS.
  • Delivery times:
  • Standard U.S.: 4 to 14 business days after shipping (may take up to 21 business days)
  • Expedited U.S.: 2 to 6 business days after shipping
  • Two-Day U.S.: 2 business days after shipping
  • One-Day U.S.: 1 business day after shipping
  • International Standard: 3 to 6 weeks (may take up to 8 to 12 weeks due to customs delays)
  • International Shipping:  We do not pay any Duties, Taxes, or Fees associated with the customs process.

Privacy and Security

Privacy Policy

HOBBYTOWN values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from HOBBYTOWN through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from HOBBYTOWN may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from HOBBYTOWN through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Return Policy

We want you to be fully satisfied with every item that you purchase from HobbyTown. We will gladly accept your return or exchange of unopened merchandise, in resellable condition, within thirty (30) days of the original delivery date. Due to restrictions placed upon us by product manufacturers, once an item is opened, all issues/questions regarding defective items, product inquiries and product warranties (including repairs, replacements or exchanges) are handled directly by the manufacturer of the item in question. We will be more than happy to assist you contacting the manufacturer. If you are unable to reach an amicable resolution with the manufacturer, do not hesitate to contact us through the market place and we'll help you out.

No returned merchandise will be accepted without a Return Material Authorization (RMA). To obtain a RMA, contact us through the market place. At that time, we will agree upon what course of action will best satisfy your needs. You may choose between an exchange of a like item or refund. If you choose a refund, HobbyTown reserves the right to charge a 15 percent restocking fee, initial shipping costs incurred and yours to return the item will not be reimbursed. We will credit you in the same manner as your original payment within 7 days of receiving the returned item. We will pay the return shipping only if the return is a result of our error.

For international shipments, the customer is responsible for the goods after proof of delivery has been received from the shipping carrier. International customers will have 14 days to return merchanise purchased from HobbyTown. In the event of a return, the customer assumes responsibility for the merchandise until delivered to HobbyTown.

During the Holiday Season, we extend our 30-Day Return Policy to cover any gifts that might be ordered. Orders placed from November 8th through December 31st may be returned until January 31st.

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