Sent to wrong address
By Amazon Customer on March 5, 2017.
By Rehana Madoo on March 1, 2017.
It was way too small for my not a big man husband. I am trying to get credit for the retun I made over 3 weeks ago soon becoming four and I still have gotten no... It was way too small for my not a big man husband. I am trying to get credit for the retun I made over 3 weeks ago soon becoming four and I still have gotten no answers. Read more Read less
By murray gilbert on February 19, 2017.
This request met all expectations
By jonbx1 on February 17, 2017.
I ordered this coat in a 5x. It said 5x, but fit like a 1x. I also had to contact Amazon a week after the item was returned (received) asking for the refund. Re... I ordered this coat in a 5x. It said 5x, but fit like a 1x. I also had to contact Amazon a week after the item was returned (received) asking for the refund. Refund was given promptly after Amazon contacted seller. Read more Read less
By Lori on February 14, 2017.
By template-rater on template-date.
Message from Amazon: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
|30 days||90 days||12 months||Lifetime|
Unless noted otherwise in the ordering pipeline, Goocyber ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.
Privacy and Security
Goocyber values the privacy of your personal data.
Sales tax is not separately calculated and collected in connection with items ordered from Goocyber through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Goocyber may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Goocyber through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
Q:Where do you ship out?
A:We ship from Shenzhen, China.
Q:How long do you ship my order? Is there anyway I can get the shorts before...
A:We usually ship packages within 48 hours, and ePacket takes around 16 days to arrive USA. If you want to pick up earlier, we provide DHL service, just pay extra money will be ok? and only takes around 1 week.
Q:These pants are too small...need xl
No problem, just return, we will exchange for you for free.
Q:I am interested in buying the Women One Piece Bikini Dress Top Brief Bottom in red, I am about 5"3 in height and not more than 115 pounds in weight, I wanted to know if the large would be ok for me.
A:Please kindly let me know your detailed sizes, such as bust, shoulder, waist and hips, so can select a proper size for you.
Q:How long will I have to wait for my refund if I agree ?
A:within 24 hours.
Q:I am interested in purchasing the TM Women's Temptation Sexy lingerie Naughty Stewardess costume Nightwear Uniform but note that you do not offer expedited service. Please confirm.
A:we do provide expedited service, just pay extra money will be ok.
Q:Do you have larger sizes?
A:Please pull down the size colume when you check the item details, we show all the sizes there.
Q:Can you please update the shipping address to...
A:We can do that within 24 hours after you placed the order.
Q:It says the status of this package is delivered but i have not received the package…
A:I truly hope you can contact your local post office as soon as possible, since according to our past experience, the post office may keep your package temprarily for some reason.
Q:Hi, could you give me the link to your store please!
A:Sure, here it is Storefront:www.amazon.com/shops/A2PVLZWWFYOPW5
Q:I would like to remove my feedback, but how?
A:1, log into "Your Account"
2, click "Personalization", you will find some subtitles on your right, find and click
"Seller Feedback Submitted by You" under "community"
3, find out your negative comment to us. the comment is "...". the seller name is "give me five", the order ID is "your order number"
4, click "remove" on the right, which is in blue, make you find it easily.
If you have problem with the size, please see here
Hi friend, please do not worry firstly.
You can directly return the item to us, after we receive, and it does not affect second sell, we will issue you a full refund. For the back shipping, sorry but will be on your side.
If you think this is a waste of time, ok, you can just pay half, we help you pay the other. And to send you a new one. Before send out, pls let Mary know your detailed size so can confirm the size fits you better.
Do you want to gift this to her/him? Do you love her/him more than you can say? Message me, I would like to write it down and send it together with the package, this will be a surprise for her/him. :)