very happy with product and seller. thank you.
By becbec on July 3, 2013.
the kat actually likes this, which is great because this gets out a lot of fur.
By Richard M. on June 26, 2013.
Not really what I wanted.
By Sharon on June 15, 2013.
By mission of mercy on June 7, 2013.
By TRichards on May 26, 2013.
By template-rater on template-date.
Message from Amazon: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
|30 days||90 days||12 months||Lifetime|
Unless noted otherwise in the ordering pipeline, York Trading ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.
Privacy and Security
York Trading values the privacy of your personal data.
Sales tax is not separately calculated and collected in connection with items ordered from York Trading through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from York Trading may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from York Trading through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
You can expect
great customer support and lighting fast shipping, however our low
prices do not allow us room to accept returns for opened Electronics.
All of our products are brand new and in original retail/box packaging with UPC intact, unless otherwise mentioned on the listing. After purchase, we will require the customer to deal directly with the particular manufacturer and their warranty policies.
In "some cases", at our own discretion, we do grant Return Merchandise Authorizations for opened goods, however an excessive restocking fee of up to 30% will be charged. Shipping and handling fees are the costs of us sending the product to you and will not be refunded. In the event an item is sold with "free shipping", ROYAL DISTRIBUTORS will refund the amount of sale, less "actual shipping costs" to customer.
Please note we have to charge that fee as we do not sell used merchandise and we have to liquidate those items at a great loss.
Return for sealed merchandise are allowed within 7-10 days of delivery. Please email us through Amazon to request RMA - return authorization. We charge a 10% restocking fee for "sealed merchandise returns" on items delivered within 7 days. Shipping and handling fees are the costs of us sending the product to you and will not be refunded. In the event an item is sold with "free shipping", we will refund the amount of sale, less "actual shipping costs" to customer.
Damaged/DOA/Defective shipments reported within 7 days are immediately replaced free of charge (subject to stock availability).
After the approval is sent, we will have to receive the item within the next 7 days. No refund/exchange will be made if the package is late without notice.
All returns with missing part (including, but not limited to, original manufacturer packing materials) will not be processed until the part is received.
Please inquire about our extended Holiday Return Policy, for gift returns.
Again, please do not send your return prior to asking for a RMA number by messaging us through Amazon. Returns without an RMA on the box will be refused by our warehouse!
- The following items are not allowed for return/exchange under any circumstances if opened:
- Battery charger with batteries included
- Cell Phones
- Video games / Software
- Please include a copy of the order invoice/packing slip, from the original order along with a copy of the email confirmation in the return package.
- We will not be held responsible if the return package is stolen or damaged during delivery.
- All policies above will be strictly followed with no exception. We reserve the right to update the policies above without any prior notice.
Our merchandise comes in at different times, and from different vendors at different prices, which is therefore modified on a daily to weekly basis. Just as we cannot charge our customer more after there is a price increase we can also not refund after a price decrease.
Should you have any further questions or concerns regarding our policy, please do not hesitate to contact us.
Thank you for your business!