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At Spigen, we strive to push the boundaries of design and technology. The products we provide are designed and manufactured with a mind-set to maintain the highest quality standards. Consumers can expect the highest level of thought and craftsmanship in every Spigen product. Additionally, we aim to bring premium products at a wallet-friendly price. Our "Direct to Customer" approach helps curtail production costs and allows us to pass on those margins to consumers. Our endeavors to supply custome...

At Spigen, we strive to push the boundaries of design and technology. The products we provide are designed and manufactured with a mind-set to maintain the highest quality standards. Consumers can expect the highest level of thought and craftsmanship in every Spigen product. Additionally, we aim to bring premium products at a wallet-friendly price. Our "Direct to Customer" approach helps curtail production costs and allows us to pass on those margins to consumers. Our endeavors to supply customers with our products for the most effective and affordable means possible are essential to our principle. Spigen is a name trusted and recognized in the market for our constant commitment towards our customers.

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Negative 3% 1% 1% 3%
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For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




Spigen Inc Shipping Rates



Listed below are shipping details for Spigen Inc, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Continental US Street ETA 3 - 5 business days
  per Item $0.00
  per Weight (lbs) $0.00
  per Shipment $0.00
Continental US PO Box ETA 3 - 5 business days
  per Item $0.00
  per Weight (lbs) $0.00
  per Shipment $0.00
Alaska and Hawaii Street ETA 3 - 7 business days
  per Item $3.00
  per Weight (lbs) $0.00
  per Shipment $1.99
Alaska and Hawaii PO Box ETA 3 - 7 business days
  per Item $3.00
  per Weight (lbs) $0.00
  per Shipment $1.99
US Protectorates Street ETA 4 - 8 business days
  per Item $3.00
  per Weight (lbs) $0.00
  per Shipment $1.99
US Protectorates PO Box ETA 4 - 8 business days
  per Item $3.00
  per Weight (lbs) $0.00
  per Shipment $1.99
APO/FPO Street ETA 18 - 32 business days
  per Item $3.00
  per Weight (lbs) $0.00
  per Shipment $1.99
APO/FPO PO Box ETA 18 - 32 business days
  per Item $3.00
  per Weight (lbs) $0.00
  per Shipment $1.99
Canada ETA 5 - 10 business days
  per Item $6.00
  per Weight (lbs) $0.00
  per Shipment $7.99
Europe ETA 10 - 20 business days
  per Item $9.00
  per Weight (lbs) $0.00
  per Shipment $12.99
Asia ETA 10 - 16 business days
  per Item $9.00
  per Weight (lbs) $0.00
  per Shipment $15.00
Outside US, Eur., CA, Asia ETA 10 - 20 business days
  per Item $6.00
  per Weight (lbs) $0.00
  per Shipment $9.99


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

We are responsible for our product condition; however we cannot be responsible for any item loss during the delivery or delivery time.
Please make sure to double check on typos for the shipping addresses.
If item returns to us due to wrong shipping information, we will let our customer know it is been returned by the post office, and automatically give customer refund for the purchase; however the s&h is non-refundable.
We try our best to achieve shipping out purchases within 24 business hour.
We do not guarantee the delivery time; delivery issue is upon the shipping company, USPS (or the Post Office of the country for international shipments).
We have three shipping options for domestic orders:

First - class Mail: Usually takes 3 to 4 business day
Priority Mail: Usually takes 2 business day
Express Mail: Usually delivered by the next day from the day the shipment had been made.

We have three shipping options for international orders:

First - class Mail International: Varies by destination.
Priority Mail International: Usually takes 6~10 business day.
Express Mail International: Usually takes 3~5 business day.

Although USPS would show you the estimated delivery time, we recommend our domestic customers to expect up to 7-business day in case of delay according to USPS.
For international customers, please allow up to 14 to 20- business day for the shipment.

Privacy and Security

Privacy Policy

Spigen Inc values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Spigen Inc through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Spigen Inc may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Spigen Inc through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Store Policy

[Returns/Exchange Policy]
   

Only items purchased Directly from Spigen Inc Merchant will be eligible for return request.

If the customer had purchased our products from Amazon Prime please contact Amazon directly. This policy will not cover the items that had been purchased from a different seller. Please contact the seller directly.

We offer 30-Day Money Back Guarantee.
  
  - Returns must be made within 30 days from purchase date.
  - All returned products should be complete in original packaging without any missing contents.
  - Any returned products that are not in original packaging or are missing contents are subject to minimum $5 restocking fee.
  - Return shipping fee is at buyer's cost.
  - Shipping and Handling fees in both ways are non-refundable, except in condition where the company was at fault (such as Manufacturer Defect, Wrong Item sent by company's error).
  - Please contact us and provide your purchasing information that had been sent at the time of purchase.
  - Refund process could take up to 1 ~ 2 weeks after item was received.
  - We recommend you to add tracking number or delivery confirmation options with your shipment to ensure that we received your returning item.We do not have a separate procedure for exchange. Simply return the item to us for a refund within 30 days and proceed to purchase the new product. 
  
  Due to the nature of glass screen protectors, the GLAS.t. for iPhone 4/4S, iPhone 5, Galaxy Note, new iPad / iPad 2, etc are not covered under the 30 Day Money Back Guarantee if the package has been opened. Only defects will be accepted for review regarding warranty.  
  
** ALL SALE AND PROMOTIONAL ITEMS will not be eligible for Returns, Exchanges, and/or Warranties **


Our Address: 

Spigen Inc / Amazon

9975 Toledo Way Suite 100

Irvine, CA 92618


[Spigen Warranties]

We are responsible for our product conditions. Please let us know if you have received any defected item by contacting us before leaving a seller feedback or product review. We would love to help you resolve any issues. We want you to have a positive experience every time you shop with Spigen. 
    

Spigen 2-Year Warranty* (As of May 13, 2014)

Spigen offers a 2-year limited manufacturer warranty for Spigen cases. Spigen products purchased from distributors or resellers are not covered by the 2 year warranty. Certain Spigen products may have different warranties, which will be explicitly stated within this document. Examples of products with different warranties are, but not limited to, screen protectors, chargers, cables, backpacks, and glass products.  Effective date: 5/13/14

This warranty is only valid for items that are considered defected. Defects are defined as imperfections or flaws that are produced by a manufacturing error. Accidental drops, installation failures, normal wear and tear, etc. caused by the owner are not covered under this warranty.

Visit the official Spigen Support Center to see “Our Warranty Policy” for more information on how to process a claim.

*Important Note: For purchases made on Amazon.com, eBay.com or any other online marketplaces, the warranty mentioned above may or may not qualify. Only products sold specifically by Official Spigen online stores are covered by these warranties. Spigen products sold by any other seller(s) on these platforms will not qualify. 

 

Spigen Lifetime Warranty*

Spigen offers a limited lifetime warranty for all Spigen screen protectors excluding glass screen protectors.  

This warranty is only valid for screen protectors that are considered defects. Defect is defined as an imperfection or flaw that is produced by a manufacturing error. Accidental drops, installation failures, etc. caused by the owner are not covered under this warranty.

Visit the official Spigen Support Center and see “Glass Replacement Program” for more information.

*Important Note: This warranty excludes all glass products.

 

Spigen General Defect Warranty*

All products listed below come with a 100-day general warranty*

- Backpacks
- Chargers
- Cables
- Body Shields
- Glass Products
- Style Ring
- Other Accessories

*All terms and conditions for any and all warranties are subject to change under the sole discretion of Spigen Inc.


Who qualifies?

The Spigen warranty is non-transferable and covers only the original end-buyer. Proof of purchase is required to qualify for the warranty.

 

What qualifies?

Only products that are purchased directly from Spigen are eligible for this warranty as other sellers/channels may offer different or altered warranties.
The warranty does not cover the following:

- Normal wear and tear from daily use of product
- Product was used for unintended purposes
- Misuse, mishandling, accident, or other abnormal use of product
- Damage caused by improper or unauthorized repair or maintenance 
- Product is not genuine or not manufactured by Spigen
- 3rd party purchases are not covered under Spigen warranties

 

How to submit a warranty:

You must Ship or Mail back your original products with the Warranty Claims Form.
To obtain the Warranty Claims Form, contact our customer support.

Return the package to:

Spigen Inc - Warranty
9975 Toledo Way Suite 100
Irvine, CA 92618

Including all of the information on the Warranty Claims Form such as order number, full name used on purchase, and shipping address will help ensure prompt processing of your warranty claim.

All of the shipping costs for sending back your case will be in the responsibility of the owner of the case. Any customs fees, including, but not limited to, taxes, duties and any other courier related fees are in the responsibility of the owner. We advise using a traceable shipping method to ensure safe delivery to Spigen Inc. Spigen Inc is not liable for lost, stolen, or damaged shipments for returning packages.

Once the product is received by Spigen, we will inspect the product (within 7-10 business days of receipt on average) to determine if the product is covered under the limited warranty. If the product is determined to be covered under the Limited Warranty, Spigen, under its judgment and discretion, will repair, replace, or recondition the product. Spigen Inc will pay for the shipment of any replacement parts or products under the limited warranty to remedy the defective product. 

DISCLAIMER: All products returned to Spigen Inc will be subject to review for authentication. If any of the products are found to be counterfeit, it will be confiscated and turned over to Spigen's legal department for further actions. These counterfeit items will not be returned once in the possession of Spigen Inc.


[Warranty Disclaimers]

Except for the express warranties provided herein, Spigen Inc (“Spigen”) makes no express or implied warranties of any kind whatsoever with respect to the product in terms of merchantability, fitness, particular purpose, design, condition, quality, or performance of the product. In addition Spigen will not be liable for any damages of any kind resulting from the purchase or use of products or incidental damages or consequential loss of profits or benefits.

Spigen reserves the right to waive responsibility for warranty coverage for situations including, but not limited to, other implied warranties from authorized or unauthorized sellers, warranties expressed in written or verbal form for non-genuine or counterfeit Spigen product distributors or vendors, any intentional action to contort or take advantage of the warranty for financial or personal gain.

Defection caused by any other accident, including failure of installation, carelessness by the user, or defection caused by owner's usage, cannot be applied for the above mentioned warranties. For products that come as a package, only the defected item from the package will be remedied, and this remedy may be repeated within 90 days or the remainder of the warranty. The original product is needed for any future warranty requests regarding the order.

Spigen reserves the right to replace, repair, rebuild, and recondition products at Spigen’s sole option. If the product under warranty becomes inactive or no longer in production, Spigen reserves the right to replace the inactive product with a similar or better product in accordance to Spigen judgment and discretion.

Excluding the express warranty provided, Spigen Inc, in no event shall be liable for any incidental, consequential, indirect, or punitive damages arising from the use of any Spigen product, including, but without limitation, device damage, data loss, or personal injury. 

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