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Filters-NOW was established in 1999, and is located north of Mobile, Alabama. We specialize in nearly all things filter related, including building your custom sized air filter. We also pride ourselves in our ability to ship your order within 24 hours – that’s hours, not days or weeks! We’ve been told our customer service is impeccable. That’s because our customer service representatives are always eager and happy to assist you with any situation that arises. Our CSR’s will talk you through the...

Filters-NOW was established in 1999, and is located north of Mobile, Alabama. We specialize in nearly all things filter related, including building your custom sized air filter. We also pride ourselves in our ability to ship your order within 24 hours – that’s hours, not days or weeks! We’ve been told our customer service is impeccable. That’s because our customer service representatives are always eager and happy to assist you with any situation that arises. Our CSR’s will talk you through the ordering process, help you decide which product you need, and answer questions about already shipped orders. While we carry over 200+ standard sized air filters in our Accumulair brand, we also carry a number of other filters including but certainly not limited to custom air filters, whole-house filters, humidifier filters and units, room air cleaner filters and units, industrial and commercial filters, vacuum cleaner filters, bags, and belts, cabin air filters, fuel oil filters, water filters, and water stations. Visit our site, or give us a call. Don’t wait to buy your filters later, buy your Filters-NOW!

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Have a question for Filters-Now?
Customer Service Phone: 877-991-0400
30 days90 days12 monthsLifetime
Positive 92% 94% 96% 96%
Neutral 3% 3% 2% 2%
Negative 4% 4% 3% 2%
Count1173862,14276,485

Filters-Now does not pay for return shipping on orders that were ordered incorrectly. Please contact us for any orders that were miss-shipped / damaged.

Filters that are returned must be unused and undamaged when they arrive back.

Returns may be shipped by the provider of your choice.
However, we recommend sending your filters back via
UPS or FedEx as they have free insurance for up to
$100.

Any orders that are refused will have a refusal fee deducted from the refund. The refusal fee will be 20% of the product cost.

Send the filters to the
following address:

Attn: Returns Department
9800 I-65 Service Road North
Creola, AL 36525

Filters (not freight, if applicable) will be credited within 10
business days of receiving the return.

Ordered the wrong size? Simply place another order!

Orders that are placed over the weekends cannot be canceled until we are back in the office on Monday. Some orders may ship before we are able to cancel. Customers will be responsible for the return shipping on these orders.

If you have any questions please give us a call at 1-877-991-0400

 

Contact this seller Phone:877-991-0400


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Filters-Now Shipping Rates


Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Shipping Policy
Shipping and handling charges (a flat charge) of $4.99 will be added to your order. All orders are shipped via UPS Ground or USPS (our option). Shipping prices are applicable to the 48 contiguous states only.

We do not ship to PO Boxes. If you do not receive USPS at your home, please provide us with your physical address and let us know that your order will need to ship UPS Ground.

Shipping Times:
All orders are shipped within 48 hours of order placement. Orders placed after 5:00 p.m. CST will be shipped the next business day. Normal transit time via UPS Ground or USPS is 3 to 5 business days within the contiguous United States. If your order is placed after 12pm on Friday it will not ship until the following Monday as we are closed on the weekends. Orders that are placed over the weekends cannot be canceled until we are back in the office on Monday. Some orders may ship before we are able to cancel. Customers will be responsible for the return shipping on these orders.

We do not offer an expedited shipping option because most orders are shipped within 48 hours of placing an order.

If you have any questions please give us a call at 1-877-991-0400

 

Privacy and Security

Privacy Policy

Filters-NOW Privacy Policy

Filters-NOW collects the following personal information when you place an order:

Name
Shipping Address
Phone number
Fax number
Email address
Time and date of order
Products ordered
Customer comments

Goal: The primary goal in collecting personal information is to allow Filters-NOW to provide superior online Customer service. Filters-NOW uses the Customer contact information to fill orders, provide Customers with an order confirmation and inform Customers of their order status.

Personal Information: Filters-NOW does not sell, lease, rent, or otherwise distribute your personal information (including emails) to any person, party, or organization outside of the company.


Tax Information

NO SALES TAX!

Q: How will my order be shipped?
A: All Filters-NOW orders are shipped via UPS or USPS. We will choose. If you do not receive USPS at your physical address please let us know and we will mark your order to ship UPS Ground.

Q. Can I expidite my shipment?
A: We do not offer an expedited shipping option. Since, We ship within 24 hours of receiving your order you can be assured of your order arriving quickly to your door.

Q: What is your Customer service hours of operation?
A: Filters-NOW Amazon customer service is available Monday through Friday 8:00-5:00 (CST). You can reach us through email by selecting Contact Customer Service or by calling (877) 991-0400.

Q: What size filter should I order?
A: First measure the dimensions of your current filter. Do not just place an order by the size printed on the outside of your air filter. Many manufacturers make different sizes for the same general dimension. Different air conditioning or furnance models determine these dimension as well. Please check the Actual and Nominal dimensions provided on the Amazon listing to ensure you are ordering the correct size. We are here to assist you with any questions.

Q. How often should I change my air filter?
A: This varies depending on the conditions of the air in your home or office. Generally, the recommendation is every 3 months. Changing your filter regularly will keep your energy bills down, air cleaner and better maintanance of your unit.

 

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

What is MERV?

What is MERV? MERV stands for Minimum Efficiency Reporting Value. It is a number from a test method designed by the American Society of Heating, Refrigerating, and Air Conditioning Engineers (ASHRAE). The number is intended to help people compare filters and holds manufacturers to standardized reporting system. Generally speaking, a higher MERV rating indicates better filter performance. A filter with a higher MERV value will take out smaller particulates from the air. This is especially helpful for those who have allergies or sensitive to ceratin smells or fumes, such as, cigarette smoke. 


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