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911 DRUGSTORE IS committed to providing each customer with the highest standard of customer service.

Have a question for 911 DRUGSTORE?
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Terms and Conditions:  All items are brand new and in original packaging. 


All Nike and Jawbone items will be subject to a 15% restocking fee!!

BABY BOTTLES, BREAST PUMPS, BABY NIPPLES AND DIAPERS ARE NOT RETURNABLE!!!!

 Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.

We accept unworn products purchased exclusively from 911 DRUGSTORE  within 15 days from the date of purchase.

Shipping costs ARE NOT refundable. Return shipping costs are the responsibility of the customer unless the item is damaged or defective. The actual shipping charge will be witheld from a return credit if the original order met the free shipping threshold but exclusion of the returned item would have caused the order total to fall below the free shipping threshold.

 

NOTE: Sexual Wellness products are not returnable.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.



911 DRUGSTORE Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shiping & handling cost will be listed under Order Summary

Shipping Policies

Any order over $200.00 will be shipped 'signature required'  to ensure that the package is fully insured.


This is for the customer's best interest & protection.

Privacy and Security

Privacy Policy

We believe that you, as our online visitor, have the right to know our practices regarding any information we might collect when you visit our website.

For each visitor to the website, our web server automatically recognizes and stores information, such as the visitor IP address and domain name. We track such information to perform internal research on our users' demographic interests and behavior and to better understand, protect and serve our customers and community. We also use data collection devices such as "cookies." Cookies are small files placed on a visitor's hard drive that assist us in providing products and services to our customers. Cookies are required for the site to function properly. In addition to our cookies, a visitor may encounter "cookies" or other similar devices on certain pages of the website that are placed by third parties. We do not control the use of cookies by third parties.
We will ask you to provide personal information on our website shopping cart when you choose to buy a product or service. This information may include your name, mailing address, phone number, credit card number, all of which are necessary to the ordering of products/services on this site. We, and any parent, subsidiary and other affiliated companies may use this information to improve their marketing and promotional efforts as well as to improve the user experience on the website. We do not sell or rent your personal information to third parties for their marketing purposes without your express consent. However, your personal information may be disclosed in the normal scope of business of providing goods and services to customers, including but not limited to, advertisers, third party service providers and law enforcement authorities.
In the existing regulatory environment, we cannot ensure that all of your personal information and private communications will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from the website. We take measures to safeguard your personal information and to prevent unauthorized access to that information in its internal procedures and technology. However, we do not promise, and you should not expect, that your personal information and private communications will always remain private.
Other websites that may be linked to/from this website may have different policies. You should review the policies on these other websites to understand their policies and practices. We may amend this Privacy Policy at any time by posting the amended terms on the website. All amended terms shall automatically be effective immediately after being posted on the website.

Secure Ordering


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from 911 DRUGSTORE through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from 911 DRUGSTORE may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from 911 DRUGSTORE through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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