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Founded in 1985, Right Start is a leading retailer of juvenile products for infants through toddlers. We carry a carefully selected assortment of the finest quality strollers, car seats, nursery and feeding accessories, plus a complete collection of care products and more! Parents have trusted us to offer the most innovative, high-quality, safety tested products for their children for nearly 25 years. 
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If your item is damaged, defective, or the item doesn't match the website (color), please email us at customerservice at rightstart (dot)com before returning the item back to our warehouse.   

Once we receive your returned item at our warehouse, it will take approximately 5 business days for either a refund or a RightStart merchandise credit.   We can either refund the order through Amazon to the purchaser’s credit card or if the item was a gift to you, we can issue and mail you a RightStart gift merchandise card for the amount of that purchase.   The customer is responsible for the cost to return the item.  Please make sure you indicate which refund method you would prefer when you return your item.

*Right Start will refund your purchase when accompanied by an original sales or gift receipt within 30 days from the date of purchase.

Where to Return Orders:
Unless specified on the packing slip, please send all returns to the address below:

Right Start Returns
c/o RS giggle
3000 E Third Ave, Unit 15
Denver CO  80206

Returns made at Right Start retail store locations of catalog or Internet purchases must be accompanied by the original receipt.   Returns will be credited to your Amazon order or account.
All products must be unused and in original packaging for a return to be processed.    Furniture, Mattresses, Gliders, Strollers, Car Seats, Breast Pumps, Potty and Feeding products cannot be returned or exchanged.    Management reserves the right to refuse a return based on product condition.    Due to copyright laws - Once opened, DVD's and CD's can be exchanged for exact replacement only.

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A-to-z Guarantee

Place your merchant order through the Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Right Start Shipping Rates

We only ship to the 48 continental states and are unable to ship to Alaska, Hawaii, US Territories, APO/FPO and PO Boxes.   In addition, we are unable to ship to any international location.     

Regular Ground Shipping charges on orders placed for delivery within the 48 continental United States will be based on the dollar total of your order as shown in the table below.  

An additional oversized item charge may apply for larger items on ground shipments as noted. These charges are clearly labeled, and will be added to checkout. You can expect your package to arrive in 7-10 business days or less from the day your order is placed with regular ground delivery.

Order Total                Shipping Fee
Up to $14.99              $6.00
$25.00 and above       Free ground shipping*

*Free shipping offer valid for online purchases of $15 or more (before shipping, taxes or handling surcharges are calculated). Order will be shipped at no charge via ground delivery only and is not valid for air shipments. Additional charges will apply for special handling, oversize and express delivery. Applies to domestic US deliveries only.

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Our shipping days are Monday through Friday, excluding holidays. We know how excited you are to receive your order, so we will do everything possible to make certain it is shipped within 24-48 hours of receipt of your order.  

We only ship to the 48 continental states and are unable to ship to Alaska, Hawaii, US Territories, APO/FPO and PO Boxes.   In addition, we are unable to ship to any international location.    

Privacy and Security

Privacy Policy

We are committed to protecting your privacy. We use the information we collect about you to process your orders, provide you with a personalized shopping experience and bring selected partners and opportunities to your attention. Please feel free to contact us with any specific questions you may have.

This site contains links to other sites as a convenience and for informational purposes only. Right Start and are not responsible for the privacy practices or the content of such Web sites.

Cookie Technology uses a feature of your Internet Web browser called a "cookie" to assign a unique identification to your computer. Cookies are files that your Web browser places on your computer's hard drive. Cookies enable to enhance your site experience by providing certain information about your computer and your visits to the web site. Such information may also be used for internal review in aggregate and non-personally identifiable form. Cookies can also be used to help save and retrieve Customer usernames used on the site, to tell us whether you have visited previously, to retrieve information on past purchases and other preferences. This is done for your convenience and means that you do not have to reenter this information on every visit to

While most browsers are configured to accept cookies, you can set your browser to refuse cookies or to alert you when cookies are being sent to your computer. Some portions of this web site, however, may not function properly if cookies are refused.

Cookies cannot be used by to retrieve any personal information about you unless you have registered with or purchased from does not and cannot use cookies to retrieve personal information about you or your family (e.g., names, ages, addresses, email address, etc.) from your computer. We can only use information specifically provided by you.

Collection of Personally Identifying Information
Our web site collects no personally identifying information about you or your family (e.g., names, ages, addresses, email address, etc.) except when you specifically submit this information.
Minors are also advised to obtain parental permission before filling out any on-line forms. Please see our section on Parental Supervision for further details.

Use of Information
We do not sell your personally identifiable information to others. We may provide you information about products and services from partners we select that we think may be of interest to you.

Your Consent
By using our web site, you consent to the collection and use of this information by We assure you that if we make any changes to our privacy policy, we will post all changes - so you will know exactly what information we are collecting, how we're using it, and any circumstances where we are disclosing it.

Tax Information

Please visit our site for full tax details.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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