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Chattanooga Choo Choo

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Chattanooga Choo Choo is committed to providing each customer with the highest standard of customer service.
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Customer Service Phone: 423-266-5000

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Shipping Policies

Unless noted otherwise in the ordering pipeline, Chattanooga Choo Choo ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

Chattanooga Choo Choo values the privacy of your personal data.

Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Chattanooga Choo Choo through the Site unless explicitly indicated as such in the ordering process. Items ordered from Chattanooga Choo Choo may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Chattanooga Choo Choo through the Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

A-to-z Guarantee

Place your merchant order through the Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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