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Quantum Networks

At Quantum-Wireless, we believe that innovation is power. We don’t follow the technology trends—we create them, and as 21st century trailblazers we’re dedicated to bringing our customers the freshest, next generation niche communication 3G and 4G devices around. We cater to the broadest spectrum of technology consumers, from the tech novice to the tech whiz, specializing in product lines ranging from cell phone cases to GPS Tracking Systems.

Backed by a dynamic management and employee base, Qua...

At Quantum-Wireless, we believe that innovation is power. We don’t follow the technology trends—we create them, and as 21st century trailblazers we’re dedicated to bringing our customers the freshest, next generation niche communication 3G and 4G devices around. We cater to the broadest spectrum of technology consumers, from the tech novice to the tech whiz, specializing in product lines ranging from cell phone cases to GPS Tracking Systems.

Backed by a dynamic management and employee base, Quantum buzzes with the same pulsing energy pervading its hometown: the heart of midtown Manhattan, NY. Through practicing a unique formula combining superior products with a personalized customer service approach, we have become an established and respected authority in the field of technological progress. In fact, Quantum ranks #56 on this year’s Inc. 500, a prestigious list detailing the 500 fastest-growing private companies in America in 2012, and #1 in Inc.’s Telecommunications category.

Quantum-Wireless: Providing you with the products and service you deserve, at a price you can afford.


We are available to assist you Mon.-Thur. 9AM to 5PM, Friday 9AM to 3PM, excluding major Holidays. You may also contact us via email at Amazon@Quantum-co.com
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Customer Service Phone: 877-259-4629
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  • The following item categories are not allowed for return/exchange under any circumstances if opened: Batteries, Cell Phones, Video games, Software / Licenses, Warranties, Home and Kitchen Appliances, Personal Care, Televisions, Larger LCD Screens, Laptops, 3D Printers, and Used One-Time Use Products. We suggest that you contact us prior to buying any of the above if you need more information and to get a written exception to this policy. You can contact us at AmazonSupport@Quantum-co.com.

 

Items that are Materially Different/Not As Advertised - If your item is materially different than what is advertised - Please do not hesitate to contact our Amazon Customer Service within 10 days at . Items that do not live up to your desired expectations are not materially different and we cannot be held responsible. Please direct all complaints and questions directly to the respective manufacturer as they are best fit to handle. 

 

Damaged/DOA/Defective items - Reported within 10 days are immediately replaced free of charge. If your item becomes/or is found to be defective beyond the allotted reporting period and is under warranty, than you should contact the manufacturer directly.

 

Merchandise Sold As Used - While the majority of our items are sold as brand new, we do sell some items that are used but are tested and are working. We currently do not accept returns for these items. Customers should contact the respective manufacturer as the products are covered under their warranty and direct all return issues to them.

Again, please do not send your
return prior to asking for a RMA number by emailing us at AmazonSupport@Quantum-co.com Return without an RMA on the box misplaced altogether and/or will be refused by our warehouse! Please include a copy of the order invoice/packing slip, from the original order along with a copy of the email confirmation in the return package.

 

Returns must include the original  packaging and included accessories (i.e. Manuals, warranty, security seal etc.). Do not write or paste anything on manufacturers packaging. Place return in another carton for shipping so that it arrives safely. If your item is missing any of the above, please do not return it.

 

·     Refunds, regardless of the nature, are usually processed within 7-14 business days. If the allotted time has already passed and you have still not been refunded in any way please contact us. The same applies to exchanges.

 

Should you have any further questions or concerns regarding our policy, please do not hesitate to contact our Amazon Customer Service Support.

Contact this seller Phone:877-259-4629


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Quantum Networks Shipping Rates


Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Shipping Policy Available US Shipping Methods: * Ground Shipping: 3-10 business days * Three-Day Shipping: 3 business days * Two-Day Shipping: 2 business days * One-Day Shipping: 1 business day * USPS Priority Shipping: 2-3 business days (actual transit time may vary) Please note: Not all shipping methods are available for every product. If selecting USPS priority, please realize that this is estimated by USPS and although it is priority, it may take longer than their advertised 2-3 days. If you need it in an exact specified time frame please select a different method. Refunds will not be given if USPS does not deliver within the estimated ship time. International shipments may take extra time to process. Orders placed by 2PM (Mon - Fri) typically ship out same day. Orders placed after 2PM will most likely not be processed until the next business day. Orders placed after 2PM on Friday will most likely not be processed until Monday or the next business day. Orders are shipped Monday - Friday (excluding holidays). Saturday delivery is allowed only if customer pays for all fees.



Note,  changing your shipping speed to a faster method will not change the estimated shipping date, but your estimated delivery date should improve (subject to item availability). The ETA is after shipping and does not include processing time.

In addition, many times Amazon will hold off on approving an order until it can do a credit check. We also reserve the right to refuse to complete an order where a palpable error is evident.


If you have not received your item when expected please do not hesitate to contact us. You can email us at at
. We are available to assist you Mon.-Thur. 9AM to 5PM, Friday 9AM to 3PM, excluding major Holidays.

Privacy and Security

Privacy Policy

Quantum Networks values the privacy of your personal data.


Tax Information

Sales tax is separately calculated and collected in connection with purchases shipping to New York, as indicated in the ordering process.

For Sales Tax exempt entities and if you are buying for resale, please fax in your sales tax exempt documents to . We are a available Mon-Thur. 9AM to 6PM,  Friday 9AM to 3PM EST.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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