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Furniture On Hand Shipping Rates


Listed below are shipping details for Furniture On Hand, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping Rates for all products (excluding Books, Music, Video and DVD)
All Regions
Continental US
Canada
Continental US Street · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to Up $0.00
Canada · Standard · (5 - 10 business days)
Per Shipment Bands Shipment Rate
$0.00 to Up $195.00

* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


*  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
    Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

 Shipping:
Delivery Time:
Allow 2-4 weeks from date order is placed. Free Delivery in lower 48 States. Curbside delivery only. 

Ground Shipments – Your package will ship via UPS; doorstep service. UPS will not notify you prior to delivery. We will email you a tracking number upon releasing your order. Please monitor your order at www.ups.com for estimated date of delivery.

Freight Truck– Freight Truck deliveries are also referred to as "Tailgate Delivery"; the driver will move the items to the back of the truck. At that point you will need someone to move them into your building or residence. Deliveries are to ground floors only. If your order indicates “Liftgate Delivery” the driver will unload the order to a ground floor at your business or residence. A signature is required at the time of delivery. Common carrier deliveries are only performed Monday through Friday. An appointment by telephone is usually scheduled by the freight company, however it is not guaranteed.
 In the event demand exceeds stock or at time of inspection your item does not meet quality inspection the following options will be made available to you: a) Advise the buyerb) Offer similar item or have the item backordered c) Issue full refund.


Local Pick Ups : Local Buyers are able to pick up their orders from our Los Angeles Warehouse with prior arrangements. A $20 pick up fee will apply.
  
At time of Delivery you MUST inspect all merchandise for damage. Inspect the outer packaging for any dents, crushing, punctures or soiled areas. DO NOT sign the delivery slip unless you have fully inspected the order to be Free of any visible damage. You agree not comply with our Damage claim process. In the event replacements are needed; they will be shipped out as stock permits. Upon receipt of your order Furniture On Hand will email you a reminder on how to inspect and if necessary; how to handle a damage claim. 

Privacy and Security

Privacy Policy

Shipping:

Delivery Time: Allow 2-4 weeks from date order is placed. Free Delivery in lower 48 States. Curbside delivery only
Ground Shipments – Your package will ship via UPS; doorstep service. UPS will not notify you prior to delivery. We will email you a tracking number upon releasing your order. Please monitor your order at www.ups.com for estimated date of delivery.

Freight Truck– Freight Truck deliveries are also referred to as "Tailgate Delivery"; the driver will move the items to the back of the truck. At that point you will need someone to move them into your building or residence. Deliveries are to ground floors only. If your order indicates “Liftgate Delivery” the driver will unload the order to a ground floor at your business or residence. A signature is required at the time of delivery. Common carrier deliveries are only performed Monday through Friday. An appointment by telephone is usually scheduled by the freight company, however it is not guaranteed.
 In the event demand exceeds stock or at time of inspection your item does not meet quality inspection the following options will be made available to you: a) Advise the buyerb) Offer similar item or have the item backordered c) Issue full refund.
Local Pick Ups : Local Buyers are able to pick up their orders from our Los Angeles Warehouse with prior arrangements. A $20 pick up fee will apply.
  
At time of Delivery you MUST inspect all merchandise for damage. Inspect the outer packaging for any dents, crushing, punctures or soiled areas. DO NOT sign the delivery slip unless you have fully inspected the order to be Free of any visible damage. You agree to comply with our Damage claim process. In the event replacements are needed; they will be shipped out as stock permits. Upon receipt of your order Furniture On Hand will email you a reminder on how to inspect and if necessary; how to handle a damage claim. 
 
Cancellations:
All cancellation must be submitted in writing and Faxed to us. In the event your order was released to the carrier; you will be refunded full sale price less shipping and a 20% cancellation fee. If you order has not left our warehouse and in pick stage a full refund of the Sale Price less 20% cancellation fee will be applicable.
 
Return Policy:
A 20% re-stocking fee can apply. On Free Shipping items the shipping charges are included in the price but Shipping Fees will be deducted from the Sale price and you will be charged for round trip shipping cost incurred by Furniture On Hand. Unfortunately, we cannot accept returns for assembled merchandise. All returns must be in their original packaging and in brand new condition. Items will not be authorized for return after 7 days from the delivery date. Your credit card will be refunded once Furniture On Hand receives the returned merchandise and order has been inspected.
 
Damage Policy & Procedure

If the exterior packaging has sustained significant damage, refuse to accept the package and return it to the delivery driver and note damage in the delivery receipt.The clear delivery receipt confirms that the carrier have completed delivery in the same condition the shipment was in at time of pickup.
 
The delivery receipt is for the purpose of recording the facts at time of delivery and certifies the fright was received in good order unless otherwise noted. If a shipment is in a distressed condition, the consignee has the legal obligation to make a notation of the exact damage on the delivery receipt before accepting the delivery. The absence of an exception on the delivery receipt establishes that there was no question concerning the condition of the shipment at time of delivery.
 
In order for a carrier to hold liability, a claim presentation must establish (1) good order at time of pickup, (2) loss or damage at time of delivery and (3) the dollar amount of the loss. In the absence of carrier liability your claim will be decline.
We ask our customers to promptly report damages to us within 24 hours of delivery. Photos should be taken of the damages and forwarded to Furniture On Hand via email. We do have digital images of your order prior to shipment to assist in the claim process. We do require pictures of the damage sustained to the outer contents and the item itself. Provide us with details regarding the location; identify items with damages or parts required. Upon receipt of the photos, we will process the damage claim with the shipping companyonly if we have damages noted in the delivery receipt. Once the claim is approved, we will replace the item. We advise you not to discard any of the original packaging material and the contents. Replacement of a damaged item is contingent upon approval of the claim. The Freight Companies are protected by Federal Law, allowing them 90 days to resolve a claim.     
 
At time of delivery neither the driver nor the consignee noted damages to the product this is considered concealed damage and the consignee is responsible to file claim directly with the carrier.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Furniture On Hand through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Furniture On Hand may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Furniture On Hand through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


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Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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