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ShipSound (Tax Free!)

True to our name, every aspect of our company has been fine-tuned for connecting you with the right audio gear, quickly and professionally - at a great price. 

ShipSound Delivers

  • Tax-Free Ordering​, Everywhere
  • Incredible Pricing
  • Identical-to-Amazon Return Policy
  • ShipSound's Own "90-Day Defect-Free New Replacement Guarantee" on Everything we Sell
  • Great Customer Service for over 18 years!
  • Featured Amazon Merchant since 2006 with 99% Positive Feedback
  • ​Free Lifetime Technical Support

We strive to...

True to our name, every aspect of our company has been fine-tuned for connecting you with the right audio gear, quickly and professionally - at a great price. 

ShipSound Delivers

  • Tax-Free Ordering​, Everywhere
  • Incredible Pricing
  • Identical-to-Amazon Return Policy
  • ShipSound's Own "90-Day Defect-Free New Replacement Guarantee" on Everything we Sell
  • Great Customer Service for over 18 years!
  • Featured Amazon Merchant since 2006 with 99% Positive Feedback
  • ​Free Lifetime Technical Support

We strive to offer 5 Star Service and ensure your complete satisfaction. If, for any reason, you do not feel you can leave 5 Star (excellent) feedback, please contact us prior to leaving a neutral or negative feedback or claim. Give us a chance & We will make it right.  

Get to Know us Better... 

What Got us Started and Gets us Going

There's nothing like listening to great music - it affects us in ways nothing else can. According to "science", we're actually hard-wired to enjoy the stuff... We all love music, but if your audio equipment sucks, then you are missing out on so much of what the artist put in there for you to experience - all of those little details and subtle resonances that make music come alive, things that basic gear tends to miss completely. ShipSound has always been fueled by a passion for bringing great music to life in vivid color and detail.

The Story

For over 17 years, we have been immersed in the audio industry.  We were two brothers starting out in the late 90's as one of the first internet sites to implement a "shopping cart" based checkout platform, going on to pioneer "Internet-Authorized" retailing, as we worked out the kinks of selling online with the major high-end car and home audio brands (which traditionally had only local, territorial dealers).  Our fast growth earned us a spot on the "Inc 500" list of fastest growing companies in 2004. Eventually we took on full-service local retail sales as well, becoming the largest audio retail store in the Southeast, as well as engineering and producing our own branded audio equipment.

Our rich history and experience has culminated into everything that we are today, and we feel that it comes through in how we do business.

Deals Galore, but So Much More

We want to be your go-to site for incredible deals on audio equipment. But we're a lot more than that.  Our expert, well-spoken staff are here to help you out, not only before the sale, but well-after with Lifetime Technical Support for as long as you own the product. We want to make shopping with us easy and enjoyable, with the right gear delivered to your door fast and professionally - with a name like ShipSound, it's kind of what we do!

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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


ShipSound (Tax Free!) Shipping Rates

Prompt, Professional, No-Hassle Service - The ShipSound Way.

The estimated delivery date is displayed next to our product listings as well as in your shopping cart.  If expedited shipping is available, it will be listed there as well.

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Tracking Your Shipment
Tracking information is made available to our customers as soon as it becomes available. Please note: There may be a time delay between when an order ships and the moment that confirmation of shipping is transmitted to you.

Calculating Shipping Cost
Shipping costs vary by product weight. The shipping cost for an individual item is typically displayed beneath our price for the item. Warehouse/store pickup is not available.

Product Availability
Products that we have listed on Amazon have an "in stock" status. Products that run out of stock are removed from Amazon until inventory is replenished. 

What is the Status of My Order?
In addition to order update emails that will be sent to you, you may also view the current status of your order (as well as available tracking information) online, by logging on to your account on Amazon.

Shipping Outside the U.S.
We are able to ship worldwide, including US military APO/FPO addresses and PO boxes. Our shipping rates can be views by clicking on "International & domestic shipping rates" from the product page, or "Shipping Rates" from our ShipSound storefront page.

Note: We are not responsible for any importing/brokerage/duty/customs fees that may apply to shipments going outside the United States.  It is important that you make yourself aware of how your country handles importing a product and any additional fees that you may be made to pay.

Shipping Insurance
Shipping insurance is included with every order. We send all shipments fully insured at no additional charge. In the event that your package is lost or damaged, we will handle every detail with the carrier and will ship you a replacement product, at no cost to you.

Privacy and Security

Privacy Policy

ShipSound builds relationships with our customers based on integrity and trust. We appreciate the confidence that you demonstrate in ShipSound, when visiting our website and providing us with information.

This Privacy Policy describes how we use and do not use information provided to us, and the steps we take to protect it.  We're proud to display our adherence to security and privacy practices which are common to the best websites online.

Privacy Notice
By visiting shipsound.com you agree to accept the practices described in this privacy notice.

Information Collected by ShipSound
When you make a purchase with ShipSound, we ask for your name, address, phone number, email address and other personal information necessary to fulfill and track your order. For purposes of credit card billing, you will need to provide your credit card type, number, expiration date and billing address for the card.  For your order to be shipped, we also need the name, address and phone number of the intended recipient(s).  All of this information is securely transferred using Internet standard SSL encryption technology.

How Your Information is Used
Information collected by ShipSound may be used in the following ways:

  • Schedule deliveries of merchandise that you purchase online
  • Bill your credit card for your purchases
  • Confirm and track your orders
  • Respond to your customer service inquiries
  • Provide promotional communication and other information to you, if you choose to receive them 

Is Information Shared with Third Parties?
We do not rent, sell or exchange your name or other personally-identifiable information to third-party companies for their marketing purposes. We do employ reputable organizations to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas, law enforcement investigations or court orders.  We may also do so to protect the legal rights of us and our users, or when it is necessary for fraud protection and/ or credit risk reduction.

Privacy Policy Changes
This Privacy Notice and our Terms of Use will change over time and the use of information which we gather now is subject to these Notices and Terms as modified. Please check this page periodically as you continue to use our site to see if any changes have been made.


Tax Information

Your purchase with ShipSound will not have a tax charge added during checkout, no matter what state or country you are purchasing from or shipping to. We are based out of Delaware, which does not have a state sales tax.

We strive to offer 5 Star Service and ensure your complete satisfaction. If, for any reason, you do not feel you can leave 5 Star (excellent) feedback, please contact us PRIOR to leaving a neutral or negative feedback or a-z claim. Neutral feedback is considered Negative feedback by Amazon. Give us a chance & We will make it right.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Your Satisfaction

We strive to offer 5 Star Service and ensure your complete satisfaction. If, for any reason, you do not feel you can leave 5 Star (Excellent) feedback, please contact us PRIOR to leaving a negative feedback or a-z claim.  We will make it right.

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