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All our products are

Brand New and Authentic with box, manual

Our Certificate of Authenticity

and  2-Year Amazon.com Warranty provided by Asurion.

Serial and/or case numbers are intact on all watches & pens.

The official Watch Warehouse ® worldwide. Trusted online since 1997.

Watch Warehouse  is committed to providing each customer with the highest standard of products and customer service.

Watch Warehouse  is an authorized dealer for Seiko and Pulsar watches and is not an authorized dealer f...

All our products are

Brand New and Authentic with box, manual

Our Certificate of Authenticity

and  2-Year Amazon.com Warranty provided by Asurion.

Serial and/or case numbers are intact on all watches & pens.

The official Watch Warehouse ® worldwide. Trusted online since 1997.

Watch Warehouse  is committed to providing each customer with the highest standard of products and customer service.

Watch Warehouse  is an authorized dealer for Seiko and Pulsar watches and is not an authorized dealer for all other brands. Seiko watches come with the manufacturers warranty.     

We are not affiliated with any other manufacturer or company 

 We promise fine quality and authenticity for each item. 

Why Watch Warehouse

      • 100% Authentic, Brand New watches with serial and/or case number intact
      • Original manufacturer's packaging
      • Ships within 1 business day
      • 30 Day Money Back Guarantee
      • No restocking fee.
      • No sales tax outside California
      • We do not share your information
      • 2-3 year Warranty on all watches
      • All items come with our Certificate of Authenticity
      • Trusted online since 1997

Your business is highly appreciated!

Watch Warehouse 

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Customer Service Phone: 213-622-8200
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For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.



WATCH WAREHOUSE Shipping Rates

Domestic Shipping via FedEx, UPS or USPS (PO Box)

1-5 business days: FREE
3 business days: $8.99
2 business days: $14.99
Next business day: $29.99

US Provinces, Alaska, Hawaii & Puerto Rico via FedEx, UPS or USPS

Standard 3-7 Business Days: FREE
Priority 2-4 Business Days: choose shipping cost $14.99
Express 1-2 Business Days: choose shipping cost $29.99

APO/FPO via USPS

Standard 6-21 Business Days: FREE
Priority 4-14 Business Days: choose shipping cost $14.99
Express 2-9 Business Days: choose shipping cost $29.99

International Shipping via FedEx or DHL (Street address only, no PO box)

Canada

Expedited 2-3 business days: $19.99
Priority 1-2 business days: $29.99

Worldwide

Expedited 3-6 business days: $29.99
Priority 2-4 business days: $39.99

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shiping & handling cost will be listed under Order Summary

Shipping Policies

Usually SHIPS IN ONE BUSINESS DAY.


You will receive an e-mail notification the day your order has been shipped from Amazon with a confirmation of shipment and a tracking number.

Packages are insured for the purchased price and an adult signature is required.
Watch warehouse reserves the right to choose the carrier.

If a "rider" has been signed with FedEx or UPS that waives the need for an adult signature, Watch Warehouse  is not responsible for missing packages.

International orders: As posted, IMPORT DUTIES, TAXES AND FEES ARE NOT INCLUDED in the item price or shipping charges. Fees charged by customs are the buyer's responsibility.

As a company, we cannot ship as a gift.

International delivery time applies only to street addresses.

No address or receiver's name change after payment, no exceptions, Amazon and Watch Warehouse  rules.

Privacy and Security

Privacy Policy

Our customer privacy it a top priority for Watch Warehouse 

WatchWarehouse.com does not share any customer's information or database with any other company, person or entity. We do not believe in, or practice spamming.

Order- Your order with WatchWarehouse.com is secure. Watch Warehouse  uses the latest technology to protect you. Your personal information and credit card number are encrypted with Secure Sockets Layer (SSL) security. Since credit-card and personal information is only entered on the order form, only the order forms and shopping cart are secure.

When you enter your credit card number into the Order Form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to the server. Your credit card information is not transmitted via e-mail (which is not encrypted). Our online credit-card processing software does not allow more than one charge to the same credit card number or for the same order number.
 
My Account- Our customers have the option to create an account at purchase time. By creating an account, the system will remember your personal and purchase information and the checkout process on future purchases will be fast, easy and secure.  At your option, your account can also store important dates such as birthdays or anniversaries and allow you to subscribe to receive promotional emails and announcements from us.
If our points system is engaged, you will have the option to check your points balance for discount and promotions.

Your personal “My Account” information is accessible to you at all times to review, edit, or update.
 
Google and other sites- We use third-parties such as google and facebook in order to generate traffic and help us analyze where visitors come from and what they do while visiting our website. Be aware that google and facebook may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to a customer.
If you do not want information collected through the use of cookies, there are simple procedures in most browsers that allow you to delete existing cookies, to automatically decline cookies, or to be given the choice of declining or accepting the transfer of particular cookies to your computer.
 
Usage Tracking- Watch Warehouse  database tracks the traffic throughout our site. This information is used to compile overall statistics and is not recorded at an individual level. This includes IP addresses, browser type, Internet service providers and other information that help us to decide which services should be used.
 
Sharing permission- By the event of a merger, sale, transfer or other disposition of all or any portion of our company, an email for permission to share information will be sent for your approval.
 
Links from our site- This privacy policy applies solely to information collected by WatchWarehouse.com and not other sites that might be lined to our site including but not limited to Paypal, Fed Ex, eBay, etc.
 
Coupons, Newsletters & Promotions- If a user wishes to subscribe to our newsletter, redeem coupon or other promotion we ask for contact information to provide these communications and promotions. We provide a way to opt-out of these communications at any time.
 
email Share with a Friend -If you use our referral service for informing a friend about an item, we ask for the friend's name and email address. Watch Warehouses  will automatically send the friend a one-time email inviting them to visit the site. The friend has an option to opt-out.

Watch Warehouse  reserves the right to change all policies including privacy policy, terms, and conditions posted through the site, without notice.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from WATCH WAREHOUSE through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from WATCH WAREHOUSE may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from WATCH WAREHOUSE through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

FAQ
 
Q: Are your products 100% authentic, brand new with serial number intact?
A: Yes, all our watches are guaranteed 100% authentic, have original serial numbers and shipped in factory-fresh, unworn condition with all manufacturer manuals. Certificate of Authenticity is provided on all products.
 
Q: How can I tell if an item is in stock? 
A: We post only stocked items. Our website is continuously updated to reflect only the products which are in stock. It is very rare that a watch availability is an error but it could happen, for example: when we sell a model wholesale in large quantity or two watches sold at the same time and only one is in stock.
 
Q: What is the shipping cut off time? 
A: Our cut off time is 2pm PST. Many orders require manual fraud verification that might take 1-2 business days. Usually ships within 24-48 hours after payment and address verification has been performed following order placement. Please make sure your billing information matches and shipping address is listed as an alternate shipping address with what your credit card processor has on file.
 
Q: What form of payments do you take? 
A: On orders from USA, UK and CANADA you may pay with PayPal or Google Checkout account. Visa, Master card, Discover and American Express are accepted forms of payment through PayPal as well. We ship only to a confirm shipping address. On all other world wide countries we accept Wire Transfer (subject to USA policies).
 
Q: Can I participate in past promotions or us past coupons? 
A: No, our distributors give us special pricing throughout the year for limited times or certain models. If you see a deal on our site, act quickly because the offer might end anytime.
 
Q: What is your return policy? 
A: We at WatchWarehouse.com are committed to your satisfaction and posted our 30 day return for refund or exchange (if available). Shipping charges are not refundable. All returned items must be brand new, unworn condition with all manufacturer documentation and packaging. Please read our return policy page.
 
Q: Are you authorized dealer for the brands listed on WatchWarehouse.com?
No. We sell luxury timepieces at considerably lower prices than the manufacturer’s listprice. WatchWarehouse.com is not an Authorized Dealer for the brands we carry.Authorized dealers are not permitted to sell watches on the Internet at discount. Therefore,we choose not to be authorized watch dealers for many of the brands that we sell.
 
Q: Do you provide manufacturers warranty on these watches?
A: No, unless otherwise indicated in the individual watch description. For warranty andservicing purposes, WatchWarehouse.com utilizes a qualified-trained watchmaker who islicensed and trained to repair every brand and model of watches that we sell. In someoccasions, we able to send watches for repair to the manufacturers through one of ourdistributors.  Since we are not authorized dealers for many of the watch manufacturers, wemay be unable to ship or validate the original watch manufacturer’s warranty. You mightbe able to send the watch for service at the manufacturer facility but most likely servicecharge will be applied. In all cases, we provide WatchWarehouse.com warranty.
 
Q: Is your website secure? 
A: Yes, we use state-of-the-art data encryption technology to protect your information. Secure Socket Layers (SSLs) encrypt the information sent between your computer and our database. In addition, we use Internet fraud screening to protect credit card transactions. Orders payable through PayPal server are secured as well.
 
Q: What are your hours of operation?
A: From 9am to 5pm PST, Monday through Friday.  After hours, Saturday and Sunday Online orders only.
 
Q: Do you have a showroom?
A: No. We are an online company and in order to keep a large selection of products at our low prices, we choose not to operate a showroom.
 
Q: If I'm having trouble with purchasing from the site, who do I contact?
A: Contact our customer service department via email Sales@WatchWarehouse.com or call 213.622.8200

30 Day Money Back Guarantee

Return Policy
 
We at Watch Warehouse inc are committed to your satisfaction and posted our 30 day return for refund or exchange (if available).
 
No restocking fee.
Buyer pays shipping costs.
 
All returned items must be BRAND NEW and UNWORN condition with ALL manufacturer documentation and packaging including: tags, stickers, boxes, and user manuals.
Even a short ware or links removal would leave micro scratches on a watch and it will not be accepted.
Please report, in writing, any shipping damage or discrepancies within 24 hours of receipt and have the watch returned to us within 7 calendar days of receipt. Allow 7 days to post refund.
 
Charges may be incurred, or refund refused (and item returned to customer at customer's expense) if the watch is returned in used and/or scratched and/or damaged condition.
 
All returns must have a Return Merchandise Authorization number (RMA#) filled on WatcWatch Warehouse inc's website. An item returned without RMA# will be refused.
The RMA# must be listed clearly on the returned packaging.
Collect shipping will be refused.
For your protection, Use only carrier that provides tracking number. Insure your package for full value to ensure the safe return to us so that you are completely protected if the shipment is lost or damaged in transit.
 
 
Returning for refund or exchange:
PayPal payments will be refunded to your PayPal account.
Credit card payments will be refunded to the same credit card account.
Allow up to 72 hours to process your returned order and up to 7 business days for the refund to show up on your credit card statement, Paypal account and/or a check refund to be issued.
Wire purchases will be refunded either via return wire or return check, at the discretion of Watch Warehouse inc. If a return wire is issued, a $50 wire receipt and wire issue fee will be held back from the return amount. No held back fee will apply with a returned check sent via regular mail service.
 
 
All items must be shipped via insured carrier such as UPS, Fed Ex,DHL or USPS with "adult signature required". Please do not drop off packages at the office as they will be refused. Thank you.
 
 
 
Our Mailing Address:
 
Watch Warehouse inc 
706 South Hill St 
Suite 650 
LOS ANGELES, CA 90014 
United States

Gift Wrap

Some merchants offer gift wrapping for an additional fee. If WATCH WAREHOUSE offers gift wrapping for an item, it will be noted in the ordering process. In these cases, you will find details of the gift wrap patterns offered and the cost of the service.

Gift Message

N/A

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