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About TechOrbits®

TechOrbits is a California based company that specializes in laptop replacement parts. Our mission is to provide our customers with the best online shopping experience possible. Our goal is provide you with simple and accurate compatibility information to make your purchase effortless and hassle free.

Our Products

Techorbits sells laptop parts at extremely low prices. We offer a wide range of quality laptop components and peripherals for most major brands such as Dell, IBM, Co...

About TechOrbits®

TechOrbits is a California based company that specializes in laptop replacement parts. Our mission is to provide our customers with the best online shopping experience possible. Our goal is provide you with simple and accurate compatibility information to make your purchase effortless and hassle free.

Our Products

Techorbits sells laptop parts at extremely low prices. We offer a wide range of quality laptop components and peripherals for most major brands such as Dell, IBM, Compaq, HP, Apple, Gateway, Sony, Toshiba, Acer, etc., including laptop hard drives, DVD/CD-RW drives, laptop batteries, netbook batteries, laptop keyboards,  laptop AC-adapters, laptop stations, port replicators and much more.

Customer Service

We pride ourselves with our superior customer service. You can count on us to take care of any issue that you may concern you. At TechOrbits, you will find a friendly and knowledgeable staff that is well trained to handle all aspects of customer service. All customer service issues are usually handled within 24 hours. We know what down time means to you, therefore, we work hard to minimize it.

Contact US

Email us: customerservice@techorbits.com call 1-888-672-4870. Our business hours are Monday through Friday, 9:00AM to 5:00PM, PST.

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Return Policy:

If, for any reason, you are not completely satisfied with your purchase, you can return it for a full refund/replacement within 30 days of your purchase date. Our return policy was structured to make your return hassle free.

You can expect a smooth return regardless of your return reason.

• A return label is sent with every order so you do not have to pay for the return shipping
• We will never impose a restocking fee on you. We do, however, reserve the right to deduct shipping charges from the amount of the refund.
• Your refund/replacement will be processed within one business day of receiving your return

Return Procedure:

 Please follow these instructions carefully to avoid any delays in your return.
• Refer to the back of your invoice for details on how to return the item.
• If you lost your invoice, please send us an email at returns@techorbits.com
• You can also send your item back to the address below. If you decide to send your item back on your own, please make sure you include a paper with your name, order#, Laptop model# and return reason (Refund/Replacement)

Return Address:
TechOrbits
53 Cayman Brac,
 Aliso Viejo, 92656 CA

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.



Techorbits Shipping Rates

Shipping Rates:

USPS-- Standard (2-5 Business Days): $4.95

USPS-- Expedited (2-3 Business Days): $6.95

USP-- 2nd Day Air (2 Business Days): $8.95

UPS-- Next Day Air (1 Business Days): $19.95

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shiping & handling cost will be listed under Order Summary

Shipping Policies

Shipping Policy:

  • If you place your order before 3:00PM, PST, your order will go out the same business day.
  • Insurance is provided to you for free and covers the entire value of the shipment.
  • We are only responsible for the time it takes us to process and give your package to the carrier. The actual shipping time is the carrier's responsibility and not ours.
  • For practical purposes, all shipments are not signature required. If you wish to require signature, please contact  us prior to purchasing your item.

 

Privacy and Security

Privacy Policy

1. Limitations

In no event shall TechOrbits or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability the products we sell on Amazon.com, even if TechOrbits or a TechOrbits authorized representative has been notified orally or in writing of the possibility of such damage.

2. Revisions and Errata

The materials appearing on TechOrbits's web site could include technical, typographical, or photographic errors. TechOrbits does not warrant that any of the materials on its web site are accurate, complete, or current. TechOrbits may make changes to the materials contained on its web site at any time without notice. TechOrbits does not, however, make any commitment to update the materials.

3. Links

TechOrbits has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by TechOrbits of the site. Use of any such linked web site is at the user's own risk.

4. Site Terms of Use Modifications

TechOrbits may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

5. Governing Law

Any claim relating to TechOrbits's services or prodcucts shall be governed by the laws of the State of California without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

•Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
•We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
•We will only retain personal information as long as necessary for the fulfillment of those purposes.
•We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
•Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
•We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
•We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Techorbits through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Techorbits may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Techorbits through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

FAQs

Where are you located

We are located in Southern Califronia. Our Address is 53 cayman Brac, Aliso Viejo, 92656 CA

Are your items new or refurbished?

All our items are brand new and come with a limited warranty. For warranty period and information, please refer to the product detail page.

 
Can I make changes to my order?

To request and confirm changes to your existing order, email at customerservice@techorbits.com . If we receive your email request before your items ship, we may be able to modify the order before it is sent to the warehouse. In many cases, however, the order may be in the "shipped" status and unable to be modified.

 I have not received my tracking number, has my order been shipped what is the status ?

 Unless you have been sent a tracking number, it is highly unlikely that your item has shipped. If the item is not in stock, you should have received an email informing you of back order (ie that the item is not currently in stock and we are awaiting its arrival). If you have not been informed as such please contact us at customerservice@techorbits.com.

 I want to cancel an order I have already made, what can I do?

If your order has not shipped yet, we will cancel your order and refund all applicable charges. Please email us to customerservice@techorbits.com to place a cancellation request.
 

 

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