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SHOPME.COM® offers the best prices on top quality Brand Name products.

SHOPME your on line store offers Brand New and guaranteed, authentic products, Vitamins, minerals and nutritional supplements, baby care products, fragrances and more. We offer licensed Disney gifts and items featuring popular Disney & Pixar characters.

All Items are Original Brand Name Products in Original Manufacturers packaging. Images are for illustration purposes. Due to continuous manufacturers packaging updates, actual...

SHOPME.COM® offers the best prices on top quality Brand Name products.

SHOPME your on line store offers Brand New and guaranteed, authentic products, Vitamins, minerals and nutritional supplements, baby care products, fragrances and more. We offer licensed Disney gifts and items featuring popular Disney & Pixar characters.

All Items are Original Brand Name Products in Original Manufacturers packaging. Images are for illustration purposes. Due to continuous manufacturers packaging updates, actual product may vary from image.

We are committed to providing you with the highest standard of customer service, fast and free shipping within the U.S.

Please contact our customer service with your questions. 1-800-562-7000

                      

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Customer Service Phone: 1-800-562-7000
30 days90 days12 monthsLifetime
Positive 93% 95% 98% 98%
Neutral 3% 2% 1% 1%
Negative 4% 3% 2% 1%
Count1003221,29512,072

Contact this seller Phone:1-800-562-7000


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


shopme Shipping Rates


Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

SHOPME uses USPS, UPS, and FedEx to deliver orders. The item you are ordering dictates which carrier will be used. In most cases, items under 2lbs are sent using USPS. Larger items will be sent UPS or FedEx ground. All standard deliveries can take 4 to 14 business days to arrive. Please note P.O. Boxes are not eligible for free standard delivery. If you are unable to use a physical address for shipping and use a P.O. Box, an additional shipping charge will be added to your total after the item is added to the shopping cart. If you would like to receive more information about our shipping capabilities please contact us.

SHOPME uses USPS, UPS, and FedEx to deliver orders. The item you are ordering dictates which carrier will be used. In most cases, items under 2lbs are sent using USPS. Larger items will be sent UPS or FedEx ground. All standard deliveries can take 4 to 14 business days to arrive. Please note P.O. Boxes are not eligible for free standard delivery. If you are unable to use a physical address for shipping and use a P.O. Box, an additional shipping charge will be added to your total after the item is added to the shopping cart. If you would like to receive more information about our shipping capabilities please contact us.

If you are not home when the package arrives, please be sure to check the box thoroughly right away, open it and inspect the contents. If anything is damaged or missing parts, please contact us right away.

Please keep all original cartons and packing materials. If you do not have the original shipment box, the product CANNOT be returned to us.

If a shipment is damaged in transit a claim is filed with the shipper. The claims process can take from 2 weeks up to 6 weeks. We will always do our best to get your claim processed as quickly as possible, but we do reserve the right to complete the claims process if necessary before reshipping or refunding your purchase


 

Privacy and Security

Privacy Policy

shopme values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from shopme through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from shopme may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from shopme through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

RETURNS AND REFUNDS

Standard Return Policy
You may return your purchase within 30 days of receipt. To return an item: All returned orders must be pre-authorized by SHOPME. Please email us and include your original order number, the product(s) you are returning, and your name. All returns must be unopened and in saleable condition. We will provide you with an RMA number and a return address if applicable. Returns will not be accepted under any circumstance if they cannot be returned with all of the original packaging and materials.

In the case that an item is damaged, we will provide free replacement parts if available. Please note, if you wish to return a damaged item when replacement parts can be sent SHOPME will consider the return buyer's remorse.

If an item is defective or we made an error processing your order a prepaid return form will be issued for the return. After we verify the item(s) are being returned we will send a replacement. Refunds are issued after the return is delivered to the SHOPME warehouse.

Up to a 20% restocking fee will be applied to authorized returns due to buyer’s remorse. Shipping charges that we incur sending the item to you will not be refunded. Please note that although you may have received “FREE SHIPPING” a cost is still incurred in shipping product(s) to you, and this is the amount that will be withheld. Please feel free to contact our customer service center for any further questions regarding returns.

Buyer’s remorse includes, but is not limited to:
- If a product does not perform as expected and is not defective/damaged, please note not all item can be returned if opened such as vitamins and supplements. Please contact us to to inquire if your opened item qualifies for a return.
- Accidental orders/ordering incorrect items
- If you wish to return a damaged item instead of accepting replacement parts.

SHOPME is not liable for any guarantee or advertisement released by the manufacturer. If your product has any guarantee please contact the manufacturer for assistance. A 20% restocking fee will be applied to unauthorized returns. Any returns received without authorization fall under this category.

 


 

 

 

 

EXPIRATION GURANTEE

SHOPME Guarantees any item with an expiration date to be at least 90 days from the date of receipt or an expiration date that will allow a reasonable time to consume based on the manufacturers recommended daily serving size

UNDELIVERABLE AND INSUFFIENCT ADDRESSES

SHOPME is not responsible for shipping charges when orders are returned due to undeliverable addresses. After the order is returned a refund will be issued. All shipping costs and up to a 20% restocking fee will be deducted. Before placing an order please check to make sure you are using the correct address. Most health and beauty items under 2lbs are shipped via USPS. Electronics and furniture are shipped using UPS, FedEx or a freight carrier. If you need to know the shipping method before placing the order, please email us and we will be happy to inform you or if necessary setup alternative arrangements

DAMAGED ITEMS

SHOPME makes every effort to safely secure and ship all packages, but we understand that sometimes merchandise can be damaged during the shipping process. It is the customer’s responsibility to thoroughly inspect packages before signing for them. Write down any visible damage such as box crushed, torn, crease, etc.; please also make sure the driver notes the damage. If they driver will wait, open the package and note an damage to the product. Inform us immediately by emailing us that you have received a damaged package. If signature is not required for delivery, if you are unable to accept delivery, or if there is concealed damage please report it to us within 24 hours of receipt. Please Do Not Refuse Shipment

CONTACTING CUSTOMER SERVICE FOR ORDER INQUIRES

SHOPME has built automated systems to ship products as quickly as possible to ensure timely receipt of your order. If you have placed an order and wish to have it canceled, we will do our very best to process your cancellation request prior to your order shipping. To ensure your cancellation request is easily noticeable, be sure to use “cancellation” as the email subject. If we are unable to identify your cancellation request your email will be answered in the order it was received. After an order is shipped, we are unable to cancel or modify the order. If your order has already shipped, please accept the package and request a return authorization to return the package for a partial refund.

LOST SHIPMENTS AND OTHER ORDER ISSUES

If you have not received your order and tracking shows it has been delivered you must report it to us within 30 days of the shipping date. Tracking is provided via your Amazon account so you can monitor the shipping process. If 30 days has passed since tracking shows an order as delivered SHOPME is unable to provide assistance and will not reship your order. All other issues not mentioned in the above policies also need to be brought to SHOPME’s attention within 30 days.

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