Little Leaf Products
Little Leaf Products is a family-owned company that takes pride in serving our customers. We have a passion for warm, personal service. Our support team is known for treating our customers as if they are part of our family, going above and beyond to make sure that they are taken care of with utmost respect. Please feel free to contact us with any questions or comments.
By Sam Hencey on February 6, 2015.
This seller is HORRIBLE. I sent numerous emails asking when I would receive the product because I did not receive it by the ship date ( and consequently my son... This seller is HORRIBLE. I sent numerous emails asking when I would receive the product because I did not receive it by the ship date ( and consequently my son did not get a birthday present ) - they NEVER responded. I finally cancelled the order through Amazon when I realized that I probably wouldn't receive the longboard in time to give it as a Christmas gift!!!! Awful awful customer service!! Read more Read less
By Sew Southern Design on January 25, 2015.
STAY AWAY FROM THIS SELLER: I tried contacting the seller on several occasions with no response whatsoever. I finally had to request a refund. I kept getting au... STAY AWAY FROM THIS SELLER: I tried contacting the seller on several occasions with no response whatsoever. I finally had to request a refund. I kept getting automated email requesting feedback about service but no one is every on the other end, it's all automated. Read more Read less
By D. Johnson on January 25, 2015.
Fast service! Thank you
By christina setchfield on January 14, 2015.
This item was never confirmed with Amazon and the order was canceled. I have not received this item. Poor service on somebodys Part. Jim
By James W Sheldon on January 4, 2015.
By template-rater on template-date.
Message from Amazon: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
|30 days||90 days||12 months||Lifetime|
Contact this seller Phone:267-341-9606
Little Leaf Products Shipping Rates
Most orders that are placed for Regular Amazon Orders ship with Free Shipping Standard shipping. Orders that are sent to P.O. Boxes, Alaska, or Hawaii incur additional shipping charges. To avoid these additional charges please have your orders sent to a standard UPS or FedEx address.
Please refer to our Shipping Rates Breakdown below for Expedited Shipping options.
Listed below are shipping details for Little Leaf Products, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
|Shipping rates for all products (excluding Books, Music, Video and DVD)|
|Continental US Street||ETA||3 - 5 business days||1 - 3 business days|
|per Weight (lbs)||$0.00||$5.75|
|Continental US PO Box||ETA||3 - 5 business days||1 - 3 business days|
|per Weight (lbs)||$2.75||$6.75|
|Alaska and Hawaii Street||ETA||3 - 7 business days||---|
|per Weight (lbs)||$3.50||---|
|Alaska and Hawaii PO Box||ETA||3 - 7 business days||---|
|per Weight (lbs)||$3.50||---|
|APO/FPO Street||ETA||18 - 32 business days||---|
|per Weight (lbs)||$2.25||---|
|APO/FPO PO Box||ETA||18 - 32 business days||---|
|per Weight (lbs)||$2.25||---|
|* Shipping Rates for Books, Music, Video and DVD|
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
2 business days
21 - 42 business days
3 - 7 business days
|Books over 1 lb.||$3.99||$3.99||$6.99||$6.99||$14.95||$19.99||$24.95||$46.50|
|CDs, Cassettes, Vinyl||$3.99||$3.99||$6.19||$6.19||$14.95||$19.99||$14.95||$46.50|
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
|Continental US||Continental US states not including Alaska and Hawaii|
|Alaska and Hawaii||Alaska and Hawaii|
|US Protectorates||American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)|
|APO/FPO||Army Post Office and Fleet Post Office|
|Europe||Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia|
|Asia||Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam|
|Outside US, Eur., CA, Asia||Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia|
For Regular Amazon Orders**
We ship via UPS, FedEx, and USPS depending on the product (via standard method only for regular Amazon orders). Most orders ship out the same day or 1 business day after Amazon authorizes the order. Some specific items take longer; please see product page. Contact our support team for additional shipping options. Phone: 267-341-9606
**Time Amazon authorizes/makes order available to sellers.
Amazon takes anywhere from a few hours to a few days after customers
place their orders on Amazon, usually depending on how quickly Amazon can
process and clear credit cards.
**To avoid delays, please make sure shipping address is complete, current and recognized by all the above couriers.
For Items Marked As "FBA" or "Ships from Amazon.com" (Fulfilled by Amazon)
Feature the same shipping options and deadlines as Amazon:
Privacy and Security
At Little Leaf Products, we take privacy very seriously. Contact information (email address, telephone number, address, etc.) is used to send your order and information about our company to you, and contact you as necessary. Your information will not be shared with other companies outside of our own. We extend the same courtesy to the gift recipient.
There is a 6% tax added to all orders in Pennsylvania.
Q: Will Little Leaf Products ship internationally?
A: At this time we do not currently ship outside of the US. We are in the process of expanding to the UK, however this is still a few months off. Sorry for any inconvenience!
Q: How do I return my order?
A: Please see our Hassle Free Returns section for more information or contact us directly by phone or email and we will be more than happy to assist you!
Returns are easy at Little Leaf Products, simply return your purchase within 90* days.
* Most items fall under our 90 day return period. For a list of exceptions, please contact us.
Instructions for Returns
Please follow the instructions below when packing and sending your product for return. It's important to note that the instructions below must be followed in order to allow us the opportunity to process your return.
- Contact us by phone or email so that we can authorize your return.
- Send the item in its original packaging.
- Pack the item carefully so that it will not be damaged during the shipping process. No credit will be issued for items missing components, parts, original box, packaging material, contents, accessories and/or manuals (i.e., any product not in "like new" condition).
- Include your original packing slip.
We will not be able to process a return for any shipment received without a
packing slip. If you do not have the
packing slip please contact us for further instructions.
PLEASE NOTE: To help process your return please check the reason for your return on your packing slip. If you select Damaged, Defective or Other, please state the nature of the damage, defect, or the reason for "other" in the space provided. This will help us expedite your refund once we receive your return.
- Use a secure shipping method to send the item so that it can be tracked. For example, if you are sending it through the United States Postal Service, please request delivery confirmation. Once the items are received in our warehouse we will be able to process your return. Please allow 1-3 business days for your return to process once the item is received.
- You will be given our return shipping address once we are contacted and your RMA (Return Merchandise Authorization) has been processed.
- If you are returning a gift, the purchaser will receive a refund issued in the original form of payment used to purchase the item for the price of the item and any applicable taxes.
Damaged or Defective Products
To return a damaged or defective item, please contact our customer service team by phone or email. Our customer service team will provide you with a prepaid return label and shipping instructions. Once we receive the item and have validated the damage/defect, you will be refunded the price of the item as well as any applicable taxes and shipping costs. Refunds will be issued in the original form of payment used to purchase the item. For specific billing questions please contact Amazon.com directly by using the link below. Please note that all billing information is handled by Amazon.com. In order to receive a refund for the shipping cost of the item, you must contact our customer service team before returning the item to us, and we must be able to validate the damage/defect.
Amazon.com Billing Questions: www.amazon.com/gp/help/customer
Many of the products that we sell come with a manufacturer's warranty. For additional information on the manufacturer's warranty for a specific product, please contact the manufacturer directly.
Some of our items allow you to send a personalized message included on the packing slip that is shipped with the order. You will be given this option upon checkout with eligible products. If this option does not appear on checkout and you would like to send a gift message please contact us by phone or email and we can assist you in applying a gift message.