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FuelCell is committed to providing each customer with the highest standard of customer service. Please contact us if you have any questions with your purchase. We are an email away and answer all inquiries in a timely manner. Our General Return Policy: • You may return the item within 14 days if you are not satisfied with your purchase. Note that if the item is opened, a reasonable restocking fee (20%-25%) will apply, subject to the condition of the product. • If the item is "dead on arrival... FuelCell is committed to providing each customer with the highest standard of customer service. Please contact us if you have any questions with your purchase. We are an email away and answer all inquiries in a timely manner. Our General Return Policy: • You may return the item within 14 days if you are not satisfied with your purchase. Note that if the item is opened, a reasonable restocking fee (20%-25%) will apply, subject to the condition of the product. • If the item is "dead on arrival", you should contact us within 3 days after delivery. We will test "dead on arrival" returns and impose a customer fee equal to 20% of the product sales price if the customer misrepresents the condition of the product. • Serial Number of the return item must match with that on record. • Customers are responsible to ship the item back to us and the shipping cost is not reimbursable. • Any returned item that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. • We will not accept returns of any item more than 30 days after you receive the shipment. • We will not take any responsibility for any issue if the transaction is a drop-ship order. Read more Read less
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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


FuelCell Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Unless noted otherwise in the ordering pipeline, FuelCell ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

FuelCell values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from FuelCell through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from FuelCell may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from FuelCell through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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