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You've found the right product to make your life simpler, enjoyable and more comfortable. Perhaps it is the newest television, the most sophisticated car stereo, or maybe the leading computer tablet. Our goal is to make your shopping decision an easier one. E&B Electronics accomplishes this by pairing the top consumer electronics products in each of most reputable brands around the world with a price that you can afford and a customer service policy designed to give you the benefit of shopping w...

You've found the right product to make your life simpler, enjoyable and more comfortable. Perhaps it is the newest television, the most sophisticated car stereo, or maybe the leading computer tablet. Our goal is to make your shopping decision an easier one. E&B Electronics accomplishes this by pairing the top consumer electronics products in each of most reputable brands around the world with a price that you can afford and a customer service policy designed to give you the benefit of shopping with us.

Our customers are the very core of our operation and our business model revolves around you. We understand that customers value a vendor that is up front and transparent, can provide a comfortable user shopping experience, and most importantly stand by their word. This is what E&B Electronics does.

We have a full time staff of real people to help guide you through your shopping experience, be it live, over the telephone, or through email. And with Amazon as our partner, we can deliver service better than ever.

Happy Shopping!

E&B Electronics

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For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




E&B Electronics Shipping Rates



Listed below are shipping details for E&B Electronics, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Expedited
Continental US Street ETA 3 - 5 business days 1 - 3 business days
  per Item $0.00 $0.00
  per Weight (lbs) $0.00 $3.50
  per Shipment $0.00 $24.99
Continental US PO Box ETA 3 - 5 business days 1 - 3 business days
  per Item $0.00 $0.00
  per Weight (lbs) $0.00 $3.50
  per Shipment $0.00 $24.99


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Shipping Options and Destinations

All merchandise except for oversized items (e.g. plasma and rear projection televisions) advertised online are usually shipped via UPS or USPS.All packages shipped from our online site that are valued over $250.00 require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address, so that we may keep you informed on the status of your order, and send you tracking information. You will be able to track your order online for an estimated time of arrival. UPS will attempt to deliver your package three times before returning it to E&B Electronics.

United States Postal Service (USPS)

If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since UPS is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 to 10 business days. Final delivery for APO/FPO destinations will be subject to the terms and conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, E&B Electronics will contact you before the order is processed.

Oversized Merchandise Delivery

Oversized merchandise (plasma, rear projection and LCD televisions over 37") are shipped via a trucking company that specializes in Home Delivery. Since these items are large and fragile they require special handling and cannot be shipped via standard delivery methods. Merchandise shipped via this specialized Home Delivery service will be delivered in 5-7 business days following the shipping day. A shipping company representative will contact you while the TV is in transit to schedule an appointment for delivery. You will be provided with a 4-5 hour delivery time window between 8:00am and 5:00pm Monday through Friday. If you will not be available to accept delivery during those hours, you may request a special delivery time for an additional fee.Today's TVs are sophisticated and delicate pieces of electronic equipment. We primarily use 2 methods of shipment, each with its own unique options.

Threshold Delivery

A single driver will deliver the merchandise to your front entrance (threshold), provided that it is on ground level. If the approach to the entrance requires stairs (second floor or higher, basement), your order will be delivered to the point closest to the entrance (threshold) that doesn't require stairs. If the entrance requires a flight of stairs please select our White Glove Service. White Glove Delivery: A team of two drivers will deliver the merchandise to any room at the destination address. Your merchandise will be unpacked and placed anywhere you desire*, and all the debris will be removed (does not include assembly or installation). Note: Customer must notify E&B Electronics in advance to request White Glovery Delivery.

Oversized Merchandise Acceptance Instruction

We take every precaution during our shipping preparation process to ensure that oversized merchandise gets to you in perfect condition. Every shipment is individually palletized.Note: Please see our Return Policy before signing for any item.Although it is unusual for our oversized merchandise, shipped via our special Home Delivery trucking company, to sustain damage during transit, it is important to inspect the merchandise upon delivery! Please inspect the merchandise (NOT the box it came in) for damage. The delivery driver is required to wait while you visually inspect the merchandise for physical damage. It is not necessary to lift the merchandise out of the carton for inspection; you may simply remove the plastic tabs located on the side of the box, and then easily slide it off the merchandise.Please recognize that shipping cartons do occasionally sustain a little damage during transit. Do not refuse the delivery if you notice MINOR damage to the box. Please remove the box and inspect the actual merchandise for physical damage before signing acceptance for the shipment. If the merchandise (NOT the shipping carton) is damaged, please refuse the delivery and make a notation describing the damage on the delivery manifest receipt. We will send a replacement immediately after we receive confirmation from our carrier that the merchandise has been damaged. Additional fees for oversized merchandise delivery will be applied to the following circumstances:

Redelivery (oversized merchandise only)

If you are not at the delivery location when the driver attempts delivery during the scheduled delivery time window, or request the driver to come back at a later time, there will be a $50 charge.

Refused Delivery (oversized merchandise only)

If you refuse delivery on merchandise that is not defective or damaged, you will be refunded for the returned merchandise less our cost of shipping (including the return) in addition to our standard 10% return processing fee.

Shipping Address Change

Once an order has passed our verification process, the shipping address cannot be changed if it is different than the billing address. You may cancel the existing order, provided that it hasn't been processed for shipping, and place a new order with a different shipping destination. 

Shipping Disclaimer

We will make every effort and use every good measure to deliver your order on time. E&B Electronics will not be responsible for any delay of the shipment during transit, for reasons including but not limited to, negligence by the shipping carrier, employee strikes, and weather.

Order Processing Time

E&B generally processes orders the very same day, however certain items may take approximately one or two business days to process an order before they ship, provided that the merchandise is in stock and that we are able to complete the address verification and payment process. The estimated time of arrival is determined by the chosen method of shipping and the carrier's local delivery guidelines.

Privacy and Security

Privacy Policy

E&B Electronics values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from E&B Electronics through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from E&B Electronics may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from E&B Electronics through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Return Policy

Return Policy

Return or Replacement Policy: If you are not satisfied with your purchase, you may return it (see exceptions in Paragraph g) below) within 30 days of receipt, for a refund, or a replacement - subject to the following:

a) Contact E&B Electronics to receive a Returned Merchandise Authorization (RMA) number, to ensure proper handling of the return and/or replacement. Products cannot be returned without an RMA number. 

b) In order to be eligible for a full refund, less shipping expenses, your returned merchandise must be in its original unopened mint condition, as shipped, with all packaging, manuals, and paperwork intact and unaltered. Items removed from their 'blister-pack' display packaging do not qualify for a full refund. 

c) Only the purchase price of the product is refundable. Customers remain responsible for the shipping and handling expenses incurred in shipping the item to them. If an item is offered with "Free Shipping," this means we are paying the freight on your behalf. If that product is returned for a refund, the shipping expenses incurred, will be deducted from the refund. If an item is refused, the carrier bills us for shipping both ways, and these expenses incurred on your behalf need to be deducted from your refund. 

d) The issuance of an RMA# does not guarantee final disposition, as all returns are subject to our inspection. If the product you are returning is not in brand new, mint condition, as per Paragraph b) above, it will be subject to a restocking fee in accordance with Amazon's guidelines, of at least 15%. If your return is missing accessory components, or shows signs of wear and tear - restocking fees may be higher. So please limit your Returns to unopened items in their original condition with all documentation, packing material, and accessories intact. For specific restocking fees that may be applicable to your Return, please contact us. 

e) Returns should be packed in an outer shipping carton, to avoid defacing the original box/packing of the product. The RMA# should be clearly inscribed on the shipping label. A copy of your invoice and Order # should be included, and your Return should be insured, with shipping costs pre-paid. We cannot accept any COD shipments.

f) If the Return is due to our error, please contact us for a pre-paid Shipping Label, which would enable you to return the product at our expense.  [Please note: This does not include Manufacturer defects.]

g) There are product categories which are not returnable, due to hygienic, sanitary, or other reasons, as required by the respective Manufacturers. Please review the categories below to make sure that your purchase qualifies to be returned. 

Non-Returnable Categories: Copyrighted Goods and Software; All instrument parts cannot be returned once opened due to the possibility they have been used. This includes all guitar, amplifier, and turntable parts; Certain items must be exchanged directly through the manufacturer if they are found to be defective. This includes tubes, strings, pickups, raw frame speakers, drum heads, drumsticks, cymbals, cowbells, and harmonicas. These items can only be returned to us if they are unopened; Disposable products cannot be returned once opened. This includes cleaning supplies, care products, and rosin; Personal Care;  Headphones/Earphones; Special Order items, where indicated

Purchases from these categories are final. In case any of these items is defective, Customer must return them to the respective authorized service centers, for repair or replacement at the option of the Manufacturer. These items cannot be returned to the Merchant. 

If you have any suggestions, please tell us. We aim to please, and we consider your suggestions valuable. 

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