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TechNGnet - Technology Next Generation Network - is dedicated to providing you with the latest and hottest technology products while upholding the highest standard of customer service. We always have iPod, cell phone, and PDA Accessories in stock. Check back everyday for new listings!

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Customer service can be reached via Amazon "Contact Seller" link.

Special Holiday return/exchange policy:

We will accept return/exchange within 45 days of shipment for all orders placed between 11/24/2015 and 12/10/2015.

All returns/refunds/exchanges will usually be processed within 3-5 business days once the returned item is received. (It may take up to 7-10 business days to process holiday returns). You will receive an email from us regarding the return - please contact us again if you do not.

General return/exchange policies:

1. To return or exchange an item, please email us requesting a Return Material Authorization (RMA) request within 30 days of shipment. Upon approval, buyer will have 7 days to ship the item back to us. The RMA# will usually be issued within 3 business days. If you didn't receive the RMA#, please contact us again. 

2. All parts must be included in original packaging. Your RMA# must appear clearly on the outside of the return shipment. Refunds or exchanges will not be processed if the package is late or missing the UPC bar code or without an RMA#. A re-stocking or return shipping fee may apply. Please do not write anything on the item.

3. We offer an exchange for all defective items. All items returned as defective will be verified upon receipt prior to exchange or refund.

4. When exchanging an item, we will ship the new item at our expense. Exchanges between two different items are not allowed, even if both items are very similar but different models.

5. Refunds for returns cover the purchase price of the item. Shipping fees will not be refunded for buyer returns as well as refusal of delivery or invalid shipping address. A 10% restocking fee is deducted for returns of unopened items, and a 20% restocking fee for opened items.

6. The buyer is responsible for the return shipping fee. We will not accept any postage due or bill recipient packages.

7.  Some defective orders shipped directly from our vendor may qualify for prepaid return shipping. Please note that our vendor can take up to 14 business days to get the prepaid shipping label to us. If you would prefer to forgo the prepaid shipping, you are welcome to ship the product directly back to our returns warehouse at your own cost.

8. All LCD TV/Plasma TV received damaged/defective/DOA/missing parts must be reported within 72 hours after delivery to qualify for return/exchange. Please contact manufacturer for warranty after 72 hours.

9. Per manufacturer's requirement, no exchanges or returns will be accepted for Polycom products.

10. All items must be returned to:

TechNGnet (Amazon return)
3411 Preston Road
Ste C13-186
Frisco, TX 75034

11. TechNGnet reserves the right to amend the policies above at any time.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

TechNGnet Shipping Rates

Like many other sellers on Amazon, we charge "Per Shipment", "Per Weight (lbs)" and "Per Item" for each order with us. "Per Shipment" is charged everytime an order is created. "Per Weight (lbs)" is charged based on the total weight of all items in that order. "Per Item" is charged when purchasing multiple items.

Note: Shipping Rates are based on shipping a single item. Purchasing multiple items results in additional shipping charges. We reserve the right to set up special shipping rates for all items selling on

Listed below are shipping details for TechNGnet, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days
  per Item $0.00 $0.00 $0.00
  per Weight (lbs) $1.50 $1.50 $9.50
  per Shipment $6.45 $9.95 $19.95
Continental US PO Box ETA 3 - 5 business days 1 - 3 business days ---
  per Item $0.00 $0.00 ---
  per Weight (lbs) $1.50 $1.50 ---
  per Shipment $6.45 $9.95 ---
Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days ---
  per Item $0.00 $0.00 ---
  per Weight (lbs) $2.50 $2.50 ---
  per Shipment $8.45 $12.95 ---
Alaska and Hawaii PO Box ETA 3 - 7 business days 1 - 3 business days ---
  per Item $0.00 $0.00 ---
  per Weight (lbs) $2.50 $2.50 ---
  per Shipment $8.45 $12.95 ---
US Protectorates Street ETA 4 - 8 business days 2 - 4 business days ---
  per Item $0.00 $0.00 ---
  per Weight (lbs) $2.50 $2.50 ---
  per Shipment $9.95 $14.95 ---
US Protectorates PO Box ETA 4 - 8 business days 2 - 4 business days ---
  per Item $0.00 $0.00 ---
  per Weight (lbs) $2.50 $2.50 ---
  per Shipment $9.95 $14.95 ---
APO/FPO Street ETA 18 - 32 business days 8 - 16 business days ---
  per Item $0.00 $0.00 ---
  per Weight (lbs) $2.50 $2.50 ---
  per Shipment $8.45 $12.95 ---
APO/FPO PO Box ETA 18 - 32 business days 8 - 16 business days ---
  per Item $0.00 $0.00 ---
  per Weight (lbs) $2.50 $2.50 ---
  per Shipment $8.45 $12.95 ---

* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50

* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

"Ship Time" is the time the carrier takes to deliver your order. It does not include the time we take to process your order. All orders normally ship out within 1 to 2 business days. If there are any delays, you will be contacted.

For Standard Shipping: Your order normally will ship within 1-2 business days with expected delivery 4-9 business days after your order was placed.

For Expedited Shipping: Your order normally will ship next or same business day with expected delivery 3-6 business days after your order was placed.

We ship with USPS, UPS, Fedex or DHL.

Availability: All items subject to availability. We do our best to ensure all items represented in our listings are in stock, but, ocassionally, an item may become out of stock and placed on back order. Customer will be notified in the event this occurs. All customers with an item on back order have the option to cancel their order at any time before the order ships, for a full refund. In the event an item has been discontinued, a full refund will be issued.

We reserve the right to limit the quantities sold to one buyer in one order.

Privacy and Security

Privacy Policy

TechNGnet values the privacy of your personal data.

Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from TechNGnet through the Site unless explicitly indicated as such in the ordering process. Items ordered from TechNGnet may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from TechNGnet through the Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

A-to-z Guarantee

Place your merchant order through the Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


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