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Provided by the background and the experiences of our management team, RC GoNow has became one of the very few leading commerce companies in the R/C industry who is able to offer you the full line of products, including batteries chargers, chemical, engines, finishing, motors, radio, starter, tools and etc for radio control products along with tremendous amount of efforts our organization and programming experts have invested.
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Customer Service Phone: 626-600-6099
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For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Shipping Policies

Returning Items

R/C GoNow will consider returns within Thirty(30) days of purchase. Refunds are for the cost of product only and may be subject to a restocking fee of 15%; shipping and handling charges are not refundable.

R/C GoNow retains the exclusive and sole right as to whether an item may be returned, exchanged or order cancelled. The company thus encourages customers to use caution when placing an order, as once placed the order can not be cancelled, nor the item returned or exchanged except with expressed consent of an authorized R/C GoNow representative.

Items ineligible for return:
- Factory sealed products which have been opened or removed from packaging in any way.
- Electronics (If defective refer to the manufacturers warranty coverage.)

 Item(s) cannot be used and must remain in original packaging. Any form of assembly, painting or alteration of any material is considered to be used and non-returnable. 

Privacy and Security

Privacy Policy

RCGoNow values the privacy of your personal data.

Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from RCGoNow through the Site unless explicitly indicated as such in the ordering process. Items ordered from RCGoNow may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from RCGoNow through the Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

A-to-z Guarantee

Place your merchant order through the Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Shipping Information

Shipping method selected corresponds to number of days in transit. Processing time may increase days for delivery.

After placing your order,  you will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment. Orders placed during normal business hours, Monday-Friday 8:00AM to 5:00PM are typically shipped within 24-48 hours, excluding weekends and holidays, based on stock allocation, some items may take an additional 2-3 days.  For urgent orders, please contact the sales department at. (626) 600-6099

*Please note Fedex does not ship to P.O. Boxes. We can only ship USPS (postal) to a P.O. Box.

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