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J-Made is a select store in Japan. Our staff will use their proven skills to meet your needs.

Average delivery time is 2 to 8 business days after shipment.
(In case of Expedited shipping, Continental US Street)
We add insurance of the transport to all items. 
When we pack items, we pay close attention for our customer.
We make an effort so that items reach the customer early.
We ship all items from Japan Post (EMS or International e-packet)
Please buy it in peace.
We will do our best for our customers‘...
J-Made is a select store in Japan. Our staff will use their proven skills to meet your needs.

Average delivery time is 2 to 8 business days after shipment.
(In case of Expedited shipping, Continental US Street)
We add insurance of the transport to all items. 
When we pack items, we pay close attention for our customer.
We make an effort so that items reach the customer early.
We ship all items from Japan Post (EMS or International e-packet)
Please buy it in peace.
We will do our best for our customers‘ satisfaction.

※Please note that a product packaging and instruction manual is displayed in Japanese.

Thank you very much.

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J-Made Shipping Rates

Please refer to the following lists for the shipping rates to each area.




Listed below are shipping details for J-Made, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Expedited
Continental US Street ETA 18 - 32 business days 1 - 3 business days
  per Item $0.00 $0.00
  per Weight (lbs) $0.00 $6.00
  per Shipment $0.00 $8.00
Alaska and Hawaii Street ETA 18 - 32 business days 1 - 3 business days
  per Item $0.00 $0.00
  per Weight (lbs) $0.00 $6.00
  per Shipment $0.00 $8.00
Canada ETA 5 - 10 business days 2 - 4 business days
  per Item $0.00 $0.00
  per Weight (lbs) $0.00 $6.00
  per Shipment $0.00 $8.00
Asia ETA 10 - 16 business days 2 - 5 business days
  per Item $0.00 $0.00
  per Weight (lbs) $0.00 $5.00
  per Shipment $0.00 $7.00


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
18 - 32 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

All items are shipped directly from our shop in Japan.
Average delivery time is 2 to 8 business days after shipment.
(In case of Expedited shipping, Continental US Street)
We add insurance of the transport to all items.
We send out all items from Japan Post (EMS or International e-packet)
We pack items carefully and send it out.
 
Because you may take customs duty depending on a product and a country, please be careful.
Items may be reserved temporarily at the customs depending on a country.
We are not responsible for each country's customs clearance procedure and customs duty.
In case your item has been kept at customs and charged customs duty, we are unable to assist you from Japan as your country's regulations, laws or any rules are out of our control.

Privacy and Security

Privacy Policy

We manage the personal information of the visitor as follows.

1. We collect personal information after having made a use purpose clear.

2. We show it to a third party unless there are a case and the sufficient reason that a visitor gave an agreement to about the personal information that had you provide us, and we have no contributing it.

3. We employ a management representative every section handling personal information and try for appropriate management of the personal information.

4. We try for the prevention such as loss of the information, manipulation, the leak by working on the enlightenment for a rational technical measure and the employee for personal information databases.

5. When inquiry of the personal information, a correction are hoped for, a visitor corresponds to us immediately in a rational range.

6. We observe laws and ordinances about the protection, other guidelines on personal information and review the content of the action continuously and try for improvement.


Tax Information

All items are shipped from Japan directly.
No extra taxes are charged in Japan.
Because you may take customs duty depending on items and a country, please be careful.
Items shipped internationally may incur customs duty and import tax on arrival so please check with your local customs service.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

J-Made Return and Refunds Policy

We accept return of only unopened unused items within 30 days of receipt of shipment.
※Date that is written in the proof of delivery.
We receive items sent back and, after inspection, we start refund.
Please contact us before send back.

Items must be in new condition.
Items must be returned with all original packaging and accessories and a warranty card.
Items must have been packed to be protected from damage during transportation.
We will not make full refunds on the items that are returned damaged.
Return shipping must be with a company that will provide a tracking number.
Please inform us of the tracking number.
Shipping fee for returns is to be paid by customers.
If there is no problem with the items that have been returned to us, we will refund the full amount of the product price to you.  We cannot refund the shipping fee. 
There is a possibility that can not be a full refund if items are opened or used.


《The case of initial failure》
When maker admits that your purchase item is initial failure , we can send new product to you again or all refund is also possible.
We usually accept it within 14 days of receipt of shipment.
※Date that are written in the proof of delivery.
(We may not be able to accept exchange and may refund it.)

《About warranty》
When items break down you can receive the manufacturer's warranty for one year.
Please keep the warranty card.

Even items with the failure or trouble, in the case of follows, we are not accepting items returns and exchanges.
・When, after the arrival to the product, damage, trouble, a dirt, deficiency occur because of the responsibility of the customer.
・Malfunction (gap of the liquid crystal panel, dot omission, wound of the appearance after the use) that a maker does not recognize as initial defectiveness.
・When accessories and the contents and a warranty card all do not gather
・When the customer remodeled the enlargement of the expansion apparatus and the exchanged of parts, the product itself and adjusted it.
・When the customer installed software except the standard software. And malfunction to be caused by it.

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