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JustCaviar has been selling the finest gourmet foods online since 1997. We started with caviar, and today carry more than 500 of the finest gourmet products from all over the world, from French foie gras, to Italian truffles, to Belgium chocolates and Spanish hams and sausages. We are headquartered in San Francisco Bay Area. 

Our friendly staff is here to help, whether it's assisting you in selecting a special gourmet gift, or placing an order. Call us anytime toll-free at (888) 242-2842 (888-24...

JustCaviar has been selling the finest gourmet foods online since 1997. We started with caviar, and today carry more than 500 of the finest gourmet products from all over the world, from French foie gras, to Italian truffles, to Belgium chocolates and Spanish hams and sausages. We are headquartered in San Francisco Bay Area. 

Our friendly staff is here to help, whether it's assisting you in selecting a special gourmet gift, or placing an order. Call us anytime toll-free at (888) 242-2842 (888-24-CAVIAR).

We take special care to work with suppliers who supply only the finest products. Our caviar suppliers are hand-picked premier suppliers whose caviar are harvested via ecologically sound methods.

Caviar ~ Foie Gras ~ Cheese ~ Mushrooms & Truffles ~ Salami ~ Sausage ~ Kielbasa ~ Gourmet Steaks - Kobe, Buffalo, Ostrich, Wild Boar ~ Smoked Salmon ~ Oils & Vinegars 

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Have a question for Just Caviar?
Customer Service Phone: 888-242-2842
30 days90 days12 monthsLifetime
Positive 100% 100% 71% 90%
Neutral 0% 0% 0% 3%
Negative 0% 0% 29% 8%
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Cancellations or modifications to your existing order may be placed at least 1 day prior to the arranged shipping date or will be charged 15% re stocking and handling fees.  Cancellations or modifications after the order has been shipped will not be accepted. If you need to cancel or modify an order prior to the shipping deadline, please send us an email through Amazon or call us at 888-242-2842.  Shipping deadline is 12 Noon Eastern time.  Perishable products can not be returned.  
 
Please include your order number and billing address when requesting a cancellation or modification.

If the error is ours, e.g. we sent you the wrong order, it was defective, or it came damaged,  we will gladly remedy it at our expense.  Plese do not discard the items, but take pictures of the contents of the box, the product in question, and the packing slip.

Products that are not defective but you have changed your mind, all perishable products are non-returnable. For non-perishable items, if you send us the product back at your expense, we will refund the purchase price after subtracting any shipping costs incurred by us and a 15% restocking fee.  You must first contact us to receive an RMA number before shipping the product.

Please contact us immediately so that we coordinate a resolution.  Do not ship the items back unless you have spoken with us and we have authorized the return.

All returns must be shipped to the return address that you will be told when you contact us.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




Just Caviar Shipping Rates

Shipping Rates and Schedule

Our shipping rates are based on the actual product weight.  We receive volume discount rates from Fedex which we provide directly to you.  Shipping perishable products is more expenive that shipping non-perishable products due to the increased weight (frozen gel packs are heavy), the need for expedited delivery to ensure freshness, and the cost of insulated shipping containers.  High gasoline costs have also contributed to higher Fedex rates.  We continuously look for opportunities to reduce shipping costs, and we never mark up our shipping costs to you.

Most orders ship the same day for orders received before 9am Pacific time.  For specialty meats, it may take up to 2 days to process your order, so that we can obtain the freshest cut for you.  In general, your order will arrive in 2 to 6 days, depending on processing time and when you order (we cannot ship perishables over the weekend).  If you have a rush order, please contact us before placing your order and we will do everything we can to accommodate your timeline.  Our telephone number is (877) 376-2087, and our email is sales@justcaviar.com.

Please note that we ship only Monday through Wednesday (we do not ship Thursdays or Fridays to ensure that your perishable items are not in transit over the weekend).


Listed below are shipping details for Just Caviar, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping Rates for all products (excluding Books, Music, Video and DVD)
All Regions
Continental US
Alaska and Hawaii
Continental US Street · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to $48.99 $45.95
$49.00 to $98.99 $29.99
$99.00 to $198.00 $14.95
$198.01 to $400.00 $0.00
$400.01 to Up $0.00
Continental US Street · Two-Day · (2 business days)
Per Shipment Bands Shipment Rate
$0.00 to $48.99 $45.95
$49.00 to $98.99 $29.99
$99.00 to $198.00 $14.95
$198.01 to Up $0.00
Alaska and Hawaii Street · Standard · (3 - 7 business days)
Per Shipment Bands Shipment Rate
$0.00 to $48.99 $45.95
$49.00 to $98.99 $30.00
$99.00 to Up $14.95

* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


*  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
    Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Please note that we ship only Monday through Wednesday (we do not ship Thursdays or Fridays to ensure that your perishable items are not in transit over the weekend).

Please ensure that someone is available to receive your perishable items.  We do everything we can to provide a fresh product, but cannot be held liable for perishable items that spoil if left on your doorstep.  We do not offer signature delivery service, because in instances when no one is available to sign, Fedex will need to hold and redeliver your package, which often delays receipt of your perishable items.

Privacy and Security

Privacy Policy

Delivery Fallacies: Just Caviar will take no responsibility for delayed deliveries due to Acts of God, heavy holiday shipping schedules, or incomplete/incorrect delivery information. Should your package be delayed while in carriers posession it is the responsibility of a carrier to idemnify any losses sustained by you. Just Caviar will not be held liable for no one being home to accept the package and reserves the right to pass along any additional charges due to incomplete or incorrect delivery information given by the ordering customer. Please check your name, address and zip code carefully before submitting your order. Delivery Location: Just Caviar will not ship to P.O. boxes. When a signature is required for delivery you must ensure that the receiving party is available upon delivery. Delivery Date: Orders received by 12:00 PM Eastern Time Monday through Thursday are processed the same day and shipped to you with in 24-48 hours . Orders placed after 12:00 PM Monday through Thursday are processed on the Next Business Day and are shipped on the Second Business Day thereafter. All weekend orders are processed on Sunday and shipped on Monday. If you are purchasing caviar for a special occasion in the future, you can specify a preferred delivery date during the checkout process. Our normal shipping dates for parishable items are Monday thru Thursday with Fedex Priority Overnight. We ship anywhere in the Continental US, as well as Alaska and Hawaii. We DO NOT take International orders. All our caviar is guaranteed to arrive fresh, shipped via Fedex. Perishable items are shipped by Priority Overnight and non-perishable items are shipped Ground FedEx.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Just Caviar through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Just Caviar may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Just Caviar through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

CONTACT US

We're here to help!  sales@justcaviar.com or (877) 376-2087

 

Gift Wrap

 

Gift Message

All gift messages are free!  Simply write your message during checkout, and we'll include your message in your order!

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