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We commit to provide the best price with the best service.

Our Return Policy
All returns must include the following or it will be rejected and returned back to you at your cost:
.    Product purchased from Hugo Tech Mart
.    Original Condition, no physical damage (exclude damages sustained during transportation)
.    All accessories, manuals, warranty registration card, etc.
.    Original UPC/serial# intact on product and on retail package (Proof of Purchase)
Additional Return Requirements and...

We commit to provide the best price with the best service.

Our Return Policy
All returns must include the following or it will be rejected and returned back to you at your cost:
.    Product purchased from Hugo Tech Mart
.    Original Condition, no physical damage (exclude damages sustained during transportation)
.    All accessories, manuals, warranty registration card, etc.
.    Original UPC/serial# intact on product and on retail package (Proof of Purchase)
Additional Return Requirements and Policy:
1.    Return must be requested within fifteen (15) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded.  All defective MUST reported within 14 calendar days of the delivery date. If the return is due to defective, we will ONLY ship a replacement. If replacement is not available, we will issue the refund. If it is NOT defective, 20% restocking fee will apply. Our techs will test the returned item, to determine if it is defective or not. All return MUST deliver with 14 days after return request approval.
2.    If the buyer changes their mind* about a purchase and returns a non-media item within the return window, but the we  receives the item damaged or materially different than how it was originally shipped to the buyer. 50% restocking fee will apply. And if it is materially different, we will report to amazon and local police station.
3.    All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4.    Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
5.    Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
6.    Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7.    Refund will be issued after our warehouse receives, inspects, and processes your return. Hugo Tech Mart will refund back to your method of payment.

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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Hugo Tech Mart Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Unless noted otherwise in the ordering pipeline, Hugo Tech Mart ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
.    Product purchased from Hugo Tech Mart
.    Original Condition, no physical damage (exclude damages sustained during transportation)
.    All accessories, manuals, warranty registration card, etc.
.    Original UPC/serial# intact on product and on retail package (Proof of Purchase)
Additional Return Requirements and Policy:
1.    Return must be requested within fifteen (15) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded.  All defective MUST reported within 14 calendar days of the delivery date. If the return is due to defective, we will ONLY ship a replacement. If replacement is not available, we will issue the refund. If it is NOT defective, 20% restocking fee will apply. Our techs will test the returned item, to determine if it is defective or not.
2.    If
the buyer changes their mind* about a purchase and returns a non-media item within the return window, but the we  receives the item damaged or materially different than how it was originally shipped to the buyer. 50% restocking fee will apply. And if it is materially different, we will report to amazon and local police station.
3.    All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4.    Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
5.    Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
6.    Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7.    Refund will be issued after our warehouse receives, inspects, and processes your return. Hugo Tech Mart will refund back to your method of payment.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Hugo Tech Mart through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Hugo Tech Mart may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Hugo Tech Mart through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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