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PartsAway Return Policy



If you are not satisfied with your purchase you may return it in the original packaging within 30 days of placing your order. All refunds are subject to evaluation and restocking fee. Refund process can take up to 10 business days.

No refunds or warranty claims will be issued for items without original factory packaging, missing components, used, installed, mishandled or tampered with in any way.



 Installed Electrical Parts that were removed from the factory box/package...
PartsAway Return Policy



If you are not satisfied with your purchase you may return it in the original packaging within 30 days of placing your order. All refunds are subject to evaluation and restocking fee. Refund process can take up to 10 business days.

No refunds or warranty claims will be issued for items without original factory packaging, missing components, used, installed, mishandled or tampered with in any way.



Installed Electrical Parts that were removed from the factory box/package and Installed including, but not limited to (Controls, Timers, and Switches), and Gas parts cannot be returned and do not qualify for refund.  Exceptions will be made only if the mistake occurred on our end. We do not resell installed electrical parts and previously used parts are disposable for us.




Defective Item



All defective items must be reported within 30 days of purchase date and sent back  (including factory package and all components) under the buyers expense for direct exchange only.


PartsAway will not ship two parts for single payment. However customer can expedite exchange process by purchasing same item from PartsAway and return defective one for 100% refund.




Important



All defective item claims are subject to evaluation. Item will be examined by a specialist to determine and conclude its originality and usage. Factory numbers will be matched and compared. Items damaged due to improper installation will not be refunded.


Restocking fee

All refund are subject to evaluation and a minimum 20% restocking fee. Shipping and handling are not refundable. Please be advised that and can reach up to 50% depending on the condition of returned item due to damaged item or factory package.


Restocking and recovery fee consist of packaging (label, box, padded envelope, packing slip), labor involved in processing refund, item resale value loss, and other costs associated with preparing your order for shipment and restocking.
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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more



PartsAway. Shipping Rates



Listed below are shipping details for PartsAway., including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Expedited
Two-Day
Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days
  per Item $0.00 $12.99 $4.99
  per Weight (lbs) $0.00 $0.00 $0.00
  per Shipment $0.00 $0.00 $34.99
Continental US PO Box ETA 3 - 5 business days 1 - 3 business days ---
  per Item $0.00 $12.99 ---
  per Weight (lbs) $0.00 $0.00 ---
  per Shipment $0.00 $0.00 ---
Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days ---
  per Item $0.00 $12.99 ---
  per Weight (lbs) $0.00 $0.00 ---
  per Shipment $0.00 $0.00 ---
Alaska and Hawaii PO Box ETA 3 - 7 business days 1 - 3 business days ---
  per Item $0.00 $12.99 ---
  per Weight (lbs) $0.00 $0.00 ---
  per Shipment $0.00 $0.00 ---
US Protectorates Street ETA 4 - 8 business days 2 - 4 business days ---
  per Item $4.99 $12.99 ---
  per Weight (lbs) $0.00 $0.00 ---
  per Shipment $0.00 $0.00 ---
US Protectorates PO Box ETA 4 - 8 business days 2 - 4 business days ---
  per Item $4.99 $12.99 ---
  per Weight (lbs) $0.00 $0.00 ---
  per Shipment $0.00 $0.00 ---
APO/FPO Street ETA 18 - 32 business days 8 - 16 business days ---
  per Item $4.99 $25.99 ---
  per Weight (lbs) $0.00 $0.00 ---
  per Shipment $0.00 $0.00 ---
APO/FPO PO Box ETA 18 - 32 business days 8 - 16 business days ---
  per Item $4.99 $25.99 ---
  per Weight (lbs) $0.00 $0.00 ---
  per Shipment $0.00 $0.00 ---
Canada ETA 5 - 10 business days --- ---
  per Item $15.99 --- ---
  per Weight (lbs) $0.00 --- ---
  per Shipment $0.00 --- ---
Europe ETA 10 - 20 business days --- ---
  per Item $34.99 --- ---
  per Weight (lbs) $0.00 --- ---
  per Shipment $0.00 --- ---
Asia ETA 10 - 16 business days --- ---
  per Item $29.99 --- ---
  per Weight (lbs) $0.00 --- ---
  per Shipment $0.00 --- ---
Outside US, Eur., CA, Asia ETA 10 - 20 business days --- ---
  per Item $29.99 --- ---
  per Weight (lbs) $0.00 --- ---
  per Shipment $0.00 --- ---


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Priceless Supply Shipping Policy

All shipping times calculated by business days. Weekend and holidays are not considered in estimates of arrival. Shipping time is estimated by shipping companies USPS or UPS and can be quicker or longer.

STANDARD SHIPPING: 3 to 14 business days after shipping. Items under 13oz shipped VIA USPS . Items over 2lb  VIA USPS Parcel Post or USPS Ground. 99% of the time items shipped same day  and reach the customer before the Amazon promised estimated delivery date.

EXPEDITED SHIPPING: 2 to 4 business days after shipping. Shipping methods VIA USPS Priority, USPS Ground for items over 4lb. Features first come service. Item ordered with Expedited Shipping ships before Standard even if they ordered the part before you.Tracking and confirmation number Emailed to you once shipped.

2 DAY SHIPPING: 1-2 business days after shipping. Ordered placed after 3pm will be shipped following day. Shipping methods VIA USPS Express. Over-sized Items over 3lb will be shipped VIA UPS Ground or USPS Priority.


INTERNATIONAL SHIPPING:

1 to 4 weeks. (may take 8 to 12 weeks due to customs delays)


Privacy and Security

Privacy Policy

PartsAway. values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from PartsAway. through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from PartsAway. may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from PartsAway. through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

PartsAway Return Policy



If you are not satisfied with your purchase you may return it in the original packaging within 30 days of placing your order. All refunds are subject to evaluation and restocking fee. Refund process can take up to 10 business days.

No refunds or warranty claims will be issued for items without original factory packaging, missing components, used, installed, mishandled or tampered with in any way.



Installed Electrical Parts that were removed from the factory box/package and Installed including, but not limited to (Controls, Timers, and Switches), and Gas parts cannot be returned and do not qualify for refund.  Exceptions will be made only if the mistake occurred on our end. We do not resell installed electrical parts and previously used parts are disposable for us.




Defective Item



All defective items must be reported within 30 days of purchase date and sent back  (including factory package and all components) under the buyers expense for direct exchange only.


PartsAway will not ship two parts for single payment. However customer can expedite exchange process by purchasing same item from PartsAway and return defective one for 100% refund.




Important



All defective item claims are subject to evaluation. Item will be examined by a specialist to determine and conclude its originality and usage. Factory numbers will be matched and compared. Items damaged due to improper installation will not be refunded.


Restocking fee

All refund are subject to evaluation and a minimum 20% restocking fee. Shipping and handling are not refundable. Please be advised that and can reach up to 50% depending on the condition of returned item due to damaged item or factory package.


Restocking and recovery fee consist of packaging (label, box, padded envelope, packing slip), labor involved in processing refund, item resale value loss, and other costs associated with preparing your order for shipment and restocking.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

PartsAway Ppolicy

PartsAway Return Policy



If you are not satisfied with your purchase you may return it in the original packaging within 30 days of placing your order. All refunds are subject to evaluation and restocking fee. Refund process can take up to 10 business days.

No refunds or warranty claims will be issued for items without original factory packaging, missing components, used, installed, mishandled or tampered with in any way.



Installed Electrical Parts that were removed from the factory box/package and Installed including, but not limited to (Controls, Timers, and Switches), and Gas parts cannot be returned and do not qualify for refund.  Exceptions will be made only if the mistake occurred on our end. We do not resell installed electrical parts and previously used parts are disposable for us.




Defective Item



All defective items must be reported within 30 days of purchase date and sent back  (including factory package and all components) under the buyers expense for direct exchange only.


PartsAway will not ship two parts for single payment. However customer can expedite exchange process by purchasing same item from PartsAway and return defective one for 100% refund.




Important



All defective item claims are subject to evaluation. Item will be examined by a specialist to determine and conclude its originality and usage. Factory numbers will be matched and compared. Items damaged due to improper installation will not be refunded.


Restocking fee

All refund are subject to evaluation and a minimum 20% restocking fee. Shipping and handling are not refundable. Please be advised that and can reach up to 50% depending on the condition of returned item due to damaged item or factory package.


Restocking and recovery fee consist of packaging (label, box, padded envelope, packing slip), labor involved in processing refund, item resale value loss, and other costs associated with preparing your order for shipment and restocking.

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