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Penntext cares about your customer service experience…we’re user friendly. Send us an email through our Zshop if you have any questions!

Returns:
In order to return your book and receive a refund, you must send us your return request no later than 14 days after our tracking records indicate that your package was delivered. Once we authorize the return, the package you send must be postmarked no later than 30 days after the date upon which you originally placed the order. Please understand tha...
Penntext cares about your customer service experience…we’re user friendly. Send us an email through our Zshop if you have any questions!

Returns:
In order to return your book and receive a refund, you must send us your return request no later than 14 days after our tracking records indicate that your package was delivered. Once we authorize the return, the package you send must be postmarked no later than 30 days after the date upon which you originally placed the order. Please understand that, unless you are returning due to an error on our part, you are responsible for the cost of shipping the return package to us, and we cannot refund to you the shipping charge you originally paid upon ordering the book. We will refund the purchase price of your merchandise, less a 15% restock fee, typically within 5 days of receiving your return package. If you’re returning due to an error on our part, we apologize for the trouble! In this case, we will refund to you the original cost of shipping which you paid upon ordering the book, the full purchase price of the book, and the cost for USPS media mail shipping back to us. Feel free to contact us with any questions, and thanks for considering Penntext.

Shipping:
We understand how critical it is for our customers to receive their orders as quickly as possible. Most of our orders ship out next business day, at the latest. Depending on the time of day we receive your order, there is a very good chance it will ship the same day. We are happy to ship to FPO/APO/DPO addresses, however it may take an extra day for us to ship your order from our warehouse, and you must select priority shipping or it will take forever for your package to arrive. The transit time between when we ship and you receive your order will most likely be considerably longer than what is normally expected for priority packages sent to standard U.S. addresses.

For over 6 years we have been providing our customers with quality used books at great prices...we hope we can do the same for you!
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For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Shipping Policies

Unless noted otherwise in the ordering pipeline, Penntext ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

Penntext values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Penntext through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Penntext may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Penntext through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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